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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 8, while at the Central Bank of Ireland, Federal Reserve Governor Lisa D. Cook spoke about financial stability and how “asset valuations have generally risen notably above their historical levels” this year. For more information, click here. For more information, click here. For more information, click here.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

Buy Now, Pay Later borrowers also are more likely to use high-interest financial services, such as payday loans, pawn loans, and bank account overdrafts. On March 2, the Federal Trade Commission (FTC) issued a proposed order, banning online counseling service BetterHelp, Inc. For more information, click here.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

Buy Now, Pay Later borrowers also are more likely to use high-interest financial services, such as payday loans, pawn loans, and bank account overdrafts. On March 2, the Federal Trade Commission (FTC) issued a proposed order, banning online counseling service BetterHelp, Inc. For more information, click here.

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Enhancing Credit Management with Automation and Real-Time Data

Qualco

Credit Lifecycle Automation & Open Banking Emerging technologies and the increased availability of data resources empower lenders to make informed credit decisions and offer improved services to a wider group of customers. Open Banking fundamentally transforms financial services by unlocking new insights into customers' lives.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

Fico Collections

Many businesses are slowly being overwhelmed by customer requests, calls and multi-channel contacts, as we start to approach the peak of the pandemic’s mounting debt pressures. In fact, many banks and institutions have doubled headcount in key areas to help handle the demands. Open Banking Is Part of the Answer.

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Debt Collections on Tenterhooks with Six and Sevens following CFPB’s Reg F

Fico Collections

Debt Collections on Tenterhooks with Six and Sevens following CFPB’s Reg F. Consumer Financial Protection Bureau (CFPB) announced the final rules interpreting the Fair Debt Collections Practices Act (FDCPA) on July 30, which went into effect on November 30, 2021. Reg F isn't a hurdle to adjust to and live with.

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Top 5 Debt Collection and Recovery Posts of 2021

Fico Collections

2021 saw debt collection and recovery professionals grappling with new regulations while they developed better ways to monitor and handle vulnerable customers during the pandemic. Collection strategies and apportioning of related costs are therefore concentrated on the appropriate customer level cases.