State of the Collections Industry in 2021
The Kaplan Group
JANUARY 7, 2021
TransUnion recently released a report on the state of Collections in 2020. There was a steep decrease in 2020, with only 6,699 remaining, a 10% decline. While much of the decline is due to mergers and acquisitions, the majority of firms that simply closed were small, local firms or larger agencies with heavy overhead.
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