Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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9 mistakes your business may be making when collecting debt

American Profit Recovery

Collecting debt is just something a business of any size will have to do. It would be nice if all consumers paid their bills on time but the reality of running any business means you’ll have to deal with late and nonpaying customers. The topic of customers who do not pay can also be emotional, especially for small businesses. Many operating businesses just like you have developed deep relationships with customers over the years and when the payments do not come in, that strikes an emotiona

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Major contractors admit 20% of Invoices are paid late

UK debt collections

A swathe of major contractors are still failing to pay invoices on time , according to their own payment data. Build UK has compiled fresh payment-performance data on a range of tier one and specialist contractors, as well as clients, that have filed the information under the government’s Duty to Report on Payment Practices and Performance. Of the companies included on the list, 49 out of 123 said they paid at least a fifth of their invoices late.

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Evaluating Government Sanctions in the Payments Industry

Troutman Sanders

In this episode of Payments Pros , Keith Barnett welcomes his colleagues Rich Zack and Christy Tuttle to discuss how U.S. government sanction programs impact payment processors, banks, and the payments industry in general. Keith, Rich, and Christy discuss the current atmosphere of sanctions in the payments industry and the recent joint guidance issued to banks by the OCC, the Fed, and FDIC.

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Banned Collector Loses Bid to Work in New Locale

Account Recovery

You have no doubt seen or read about how individuals who are the subject of enforcement actions at the state and federal level are often permanently banned from engaging in those activities moving forward. But do those bans apply only to the states in which they were signed? Or does it apply everywhere?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Seventh Circuit’s back-to-back rulings shed light on TCPA’s applicability to unsolicited faxes

TCPA

The 7th Circuit recently issued a decision in Smith v. First Hospital Laboratories, Inc.

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CFPB Report Highlights Role of Big Tech Firms in Mobile Payments

Consumer Finance

The CFPB published a new issue spotlight highlighting the impacts of Big Tech companies’ policies and practices that govern tap-to-pay on mobile devices like smartphones and watches.

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Daily Digest – September 8. Complaint Accuses Collector of Continuing to Try and Collect After Plaintiff Says Debt Not Hers; Class Action Filed Against CRAs Over $500 Medical Debt Reporting Floor

Account Recovery

Complaint Accuses Collector of Continuing to Try and Collect After Plaintiff Says Debt Not Hers Class Action Filed Against CRAs Over $500 Medical Debt Reporting Floor CFPB Calls Out Apple and Google as ‘Choke Points’ in Mobile Payments Minn.

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25 Passive Income Ideas to Make Money [2023]

Credit Corp

The average American net worth varies due to many factors, with some people making far more than others. If you’re behind the national average, it may seem difficult to catch up, but whether you have bad credit or a lot of debt, you can still begin building your net worth by learning how to generate passive income. Passive income is a great way to generate more income, pay down your debt, and start saving and investing for your future.

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Credit Card on File is a Game-Changer for Businesses

PDC Flow

Keeping a credit card on file is a convenient best practice for companies that know they will need to take payments later, once an order has been fulfilled or work is completed. What Does Card on File Mean? Card on file (COF) transactions allow companies to capture and store payment details from customers. The details are securely stored so the business can process transactions in the future without requesting those same details again.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Prepared Remarks of CFPB Director Rohit Chopra at the Federal Reserve Bank of Philadelphia’s Annual Fintech Conference

Consumer Finance

Like transportation, telecommunications, and energy, banking and payments are critical infrastructure of the economy that impacts all of us.

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Minn. AG Announces Investigation in 52 Student Loan Debt Relief Companies

Account Recovery

The Attorney General of Minnesota yesterday announced that he has opened investigations into 52 different student loan debt relief companies that are suspected of violating Minnesota law. Many of the companies, which are based in California, appear to be offering debt settlement services to individuals in Minnesota without first registering with the state.

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Paid Leave or Bust: For Grandparents and their Families

Prosperity Now

Grandparents' Day (September 10) is a time to celebrate and connect with our grandparents and older loved ones in our lives—and support them with critical policies that help them to care for future generations. Grandparents look different in every family and 65 looks different on everyone. If you are lucky enough to still have them, your grandparents may be still working, enjoying a new part-time job, or are retired and no longer working.

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Site Map: 4 Options for Designing a Law Firm Website

NCBA Law Practice Management Blog

Law firms have quite a few options for getting their first, or a revised, website built (rebuilt). So, if it’s time to formalize ( reformalize ) your web presence, your website still needs to be the anchor – let’s talk over some courses of action. The most obvious option for design ing a website is doing it yourself (DIY); but, let’s be real – even if you’re the best website designer in the world, you still don’t want to do it.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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FCRA Claim for “Misleading” Double-Reporting of Debt by Original Creditor and Collection Agency Survives Motion to Dismiss

Troutman Sanders

In Hansen v. Mountain America Federal Credit Union , the plaintiff became delinquent on a credit card account with her credit union. The credit union then assigned the debt to a third-party collection agency. Following the assignment, the collection agency opened its own tradeline for the debt, while the credit union also continued to report the debt.

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Daily Digest – September 7. Getting to Know Bekah Luebcke of Crown Asset Management; Judge Denies Defendant’s Bid for Sanctions in FDCPA Case Over Failure to Remove Dispute Notification

Account Recovery

Getting to Know Bekah Luebcke of Crown Asset Management Judge Denies Defendant’s Bid for Sanctions in FDCPA Case Over Failure to Remove Dispute Notification Collection Law Firm President Has License Suspended, Under Criminal Investigation: Report Minn.

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District council writes off £1.35m of uncollectable debt

UK debt collections

A small district council in Lincolnshire has written off £1.35m deemed as ‘uncollectable’ by officials. South Holland District Council (SHDC) took the steps after debt collection efforts failed results in debts not being paid. The uncollectable debt relates to a number of different financial matters – including council tax, business rates, sundry debts and overpayment of housing benefit.

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Can You Use a Bankruptcy to Stop a Foreclosure?

Sawin & Shea

People file for bankruptcy for any number of reasons, from job loss to unpaid medical bills to an unaffordable mortgage. If you’re considering filing for bankruptcy, you’re not alone; roughly 375,000 people filed for bankruptcy in 2022, and home foreclosure filings rose 115% in 2022 over the number of foreclosures in 2021. To many people, the most alarming thing about filing for bankruptcy is the possibility that they will lose their home.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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CFPB’s Rulemaking Under the FCRA – Crossover Episode With FCRA Focus Podcast

Troutman Sanders

Join us for the first episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Ethan Ostroff, and Kim Phan explore the historical events that led us to this point, the next steps in the rulemaking process, the expected timeline for a final rule, how the CFPB is coordinating with the FTC and other regulators, and the expected proposed rulemaking regar

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CFPB to Settle Employment Discrimination Case for $6M

Account Recovery

The Consumer Financial Protection Bureau has reached a proposed settlement with 85 of its employees who sued the agency alleging employment discrimination because the Bureau allegedly paid minority employees less than their White counterparts while also retaliating against those who complained about the pay and working conditions.

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What Is A Debt Relief Order?

Hudson Weir

If you’re struggling with personal debt, you may be searching online for ‘debt relief order UK’ looking for a solution to your troubles. Well, first of all, it’s important to note that in order to apply, you must have lived in England or Wales in the last three years, as stipulated by the government. At the time of writing you cannot currently apply for a debt relief order (a DRO) in Northern Ireland, or Scotland where the Minimal Asset Process is arguably the nearest equivalent.

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Biden-Harris Administration Announces an Additional $9 Billion in Student Debt Relief

Collection Industry News

The Biden-Harris administration announced today that an additional 125,000 Americans have been approved for $9 billion in debt relief through fixes the U.S. Department of Education has made to income-driven repayment (IDR) and Public Service Loan Forgiveness (PSLF), and granting automatic relief for borrowers with total and permanent disabilities. Today’s announcement brings the total approved debt cancellation by the Biden-Harris Administration to $127 billion for nearly 3.6 million Ameri

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB’s Rulemaking Under the FCRA – Crossover Episode With The Consumer Finance Podcast

Troutman Sanders

Join us for the first episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Ethan Ostroff, and Kim Phan explore the historical events that led us to this point, the next steps in the rulemaking process, the expected timeline for a final rule, how the CFPB is coordinating with the FTC and other regulators, and the expected proposed rulemaking regar

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Complaint Accuses Collector of Continuing to Try and Collect After Plaintiff Says Debt Not Hers

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Seventh Circuit’s back-to-back rulings shed light on TCPA’s applicability to unsolicited faxes

TCPA

The 7th Circuit recently issued a decision in Smith v. First Hospital Laboratories, Inc., holding that in some “narrow situations” a fax offering to buy a product or service might be considered an advertisement under the TCPA if the fax also refers to a related offer to sell another product or service.

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Inflation is driving up consumer credit card debt by billions of dollars

Collection Industry News

A combination of inflation and climbing interest rates seems to be stretching consumers’ balance sheets, but it’s not clear yet whether they’re getting to a breaking point. Newly released data from WalletHub says U.S. consumers took on $43 billion in additional credit card debt during the second quarter of this year, ending in June.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.