Account Recovery
DECEMBER 6, 2023
New report from TransUnion and Datos Insights also finds 60% of third-party collections companies on the path to adopting artificial intelligence to improve consumer experiences Chicago, Dec.
FFGN COLLECT NY
DECEMBER 8, 2023
A general contractor on a construction project has direct contact with the project manager, owner, or developer running the project. The connection, “privity” of contract, results in smoother communication and a higher likelihood of payment to the general contractor. The general contractor is typically the first to know of missing or late payment. This can create challenges when it comes to subcontractor debt collection.
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Qualco
DECEMBER 7, 2023
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Collections Law
DECEMBER 4, 2023
Any business, no matter how large or small relies on their customers paying their bills. But over the course of doing business, there will inevitably be a customer who does not or cannot pay their bills. When that customer is another business, you may need to resort to aggressive collection techniques. At Law Offices of Alan M. Cohen & Associates LLC, our experienced collection attorneys are aggressive and relentless, ethically pursuing all manners of collection debt practices provided to us
Speaker: Victor C. Barnes, CPA, MBA
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Enterprise Recovery
DECEMBER 4, 2023
Effective communication is the foundation for building trust with clients. Communicating clearly and consistently shows your clients that you value their business and respect their time. Communication and trust create a positive relationship so your clients feel good about paying their invoices.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Consumer Finance
DECEMBER 6, 2023
The Consumer Financial Protection Bureau (CFPB) today took action against Atlantic Union Bank for illegally enrolling thousands of customers in checking account overdraft programs.
Payment Savvy
DECEMBER 7, 2023
Paying for healthcare expenses out of pocket can be a huge burden, especially if you are dealing with a chronic illness. According to various studies, medical expenses are the leading cause of bankruptcy in the United States. But if you have an FSA card, you can use it to help cover eligible health expenses. What Is an FSA Card? A flexible spending account (FSA) card is a special debit card that allows you to pay for approved healthcare expenses using the pre-tax money you’ve contributed t
Credit Corp
DECEMBER 4, 2023
The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. A CD rate refers to the interest someone can earn on a certificate of deposit over time. A certificate of deposit (CD) is a term deposit where funds are only accessible after a set period. A CD rate refers to the interest that a person can earn on a certificate of deposit over time.
Account Recovery
DECEMBER 8, 2023
It might be a ruling on standing instead of the merits of the argument, but another brick has been placed in the wall being built up around the argument that undated Model Validation Notices are in violation of the Fair Debt Collection Practices Act.
Speaker: Kim Beynon, CPA, CGMA, PMP
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Jimerson Firm
DECEMBER 7, 2023
By Brandon C. Meadows, Esq. & Ty Robare, Law Clerk Businesses regularly store the data of customers and clients, whether through transactions or regular recordkeeping practices. When businesses hold onto this data, they are obligated to protect it from falling into the hands of unauthorized parties. In the digital age, though, the menace of data breaches looms large, often leaving a trail of individuals grappling with the loss or compromise of their personal information.
Payment Savvy
DECEMBER 7, 2023
Whether you’re a new HSA cardholder or looking to get more from your existing account, knowing where and how to use your card is key to maximizing its benefits. In this guide, we’ll clarify as to where your HSA card will be accepted — both at brick-and-mortar establishments and during online shopping. We will also talk about which expenses cannot be covered by your HSA card and offer you some helpful tips to manage your transactions.
Credit Corp
DECEMBER 4, 2023
A penalty annual percentage rate (APR) is a heightened interest rate that can be issued if a person doesn’t use their credit card according to the card agreement. Card issuers explain the exact criteria that can lead to a penalty APR in multiple ways, like the terms and conditions section of a credit card application and in cardholder agreement documents.
Account Recovery
DECEMBER 7, 2023
A District Court judge in New Jersey has ruled that placing 16 calls during a 30-day period is not enough to rise to the level of abusive or harassing behavior under the Fair Debt Collection Practices Act and has granted the defendant’s motion to dismiss.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
UK debt collections
DECEMBER 7, 2023
A dodgy lettings agent stole over £128,000 which should have gone to landlord clients – and with it she funded an affair with her personal trainer. Joanne Barker ran the Rochdale-based Barton Kendall agency with her husband Paul and other directors. The Daily Mail reports that from 2014 to 2018 Barker diverted money from the firm’s client account into her own personal bank account.
Payment Savvy
DECEMBER 7, 2023
Navigating the nuances of Health Savings Accounts (HSAs) can often feel daunting, especially when it comes to understanding what expenses are covered. One common query many HSA holders have is whether their account can be used for prescriptions — a vital component of healthcare for countless individuals. This article’s aim is to explain the use of HSA funds for prescription medications, offering clarity and guidance on how you can utilize this financial resource effectively.
Hudson Weir
DECEMBER 6, 2023
There are lots of reasons to change the company name but people often ask us if you can do it during administration. The purpose of administration is to try rescuing the company. It’s an insolvency procedure for securing control when creditors are set to take action against the company. With a total of 2,315 in October 2023, the number of insolvencies was 18% higher than for the same month in 2022, according to The Insolvency Service.
Account Recovery
DECEMBER 7, 2023
Getting to Know Syntheia Nagel of Cedar Financial Judge Grants Default Judgment for Plaintiff in FDCPA Case After Defendant Abandons Settlement Judge Grants MTD in FDCPA Case Over Phone Call Volume Collection Operation to Pay $10k Fine for Operating in CT Without Proper License Collections Industry Increasing Communications Channels, Diversifying Areas of Business WORTH NOTING: […]
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
UK debt collections
DECEMBER 6, 2023
The number of overdue invoices being paid after their due date in Wales dropped 42% in October 2023 when compared to the same period in 2022. This statistic is according to new research from R3 , the UK’s insolvency and restructuring trade body. R3’s analysis of data provided by Creditsafe shows that overdue invoice numbers in Wales have fallen from 245,759 in October 2022 to 142,266 in October of this year – a drop of 42.1%.
Troutman Sanders
DECEMBER 5, 2023
In a case of first impression, the U.S. Court of Appeals for the Ninth Circuit was tasked with determining whether the alleged extracting and retaining of consumer data and tracking of customers using an online payment platform exposes defendants to personal jurisdiction in the state where an online purchase was made. The court concluded it does not.
Jimerson Firm
DECEMBER 5, 2023
Getting Started with a Franchise There are many advantages to buying into an established franchise. Oftentimes, they are an established company with a well-known name and brand, and they have established best practices and a network of consistent business with a steady customer base. In other words, much of the legwork that starting a business from scratch entails has already been done, which can be very appealing for someone who wants more of a turnkey business to call their own.
Account Recovery
DECEMBER 7, 2023
The Missouri-based collection agency has chosen Conversational Voice AI to address account penetration amidst staffing challenges. NEW YORK, NY (December 7, 2023) – Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with MCA Collection Agency, a Missouri-based third-party collection agency primarily focused on healthcare collections.
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
UK debt collections
DECEMBER 5, 2023
Local Scottish Councils are at risk of bankruptcy if funding from the Scottish government is not improved, council leaders have said. Cosla issued the warning in a briefing paper ahead of the Scottish budget on 19 December. The local government body said Local Scottish councils need nearly £14.4bn in the budget just to “stand still” The Scottish government said it had given councils a real-terms increase of £376m, or 3%, this year.
Troutman Sanders
DECEMBER 5, 2023
On November 20, a judge for the Southern District of New York granted a motion to dismiss a Fair Debt Collection Practices Act (FDCPA) class-action holding that a simple lack of a date on a model validation notice did not amount to a violation of the statute because it was not confusing to the least sophisticated consumer. In Loeffler v. Fleming , the model validation notice at issue included an itemization table, which informed the plaintiff that: “As of April 20, 2020, you owe $9,971.23… Total
FFGN COLLECT NY
DECEMBER 8, 2023
A general contractor on a construction project has direct contact with the project manager, owner, or developer running the project. The connection, “privity” of contract, results in smoother communication and a higher likelihood of payment to the general contractor. The general contractor is typically the first to know of missing or late payment. This can create challenges when it comes to subcontractor debt collection.
Account Recovery
DECEMBER 6, 2023
A bill has been introduced in the Senate to create a student loan borrower bill of rights, which would limit the circumstances in which late fees can be applied, prohibit the use of mandatory arbitration provisions, and force servicers to create units that are dedicated to keeping at-risk borrowers from defaulting, among other requirements.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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