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The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways The B2B debt collection market is set for remarkable growth, projecting an increase from USD 4.94 billion in 2023 to USD 9.29 billion by 2030.
[EDITOR’S NOTE: I fully acknowledge from the start that this really has nothing to do with collections. But I have been sitting on this for a little while and I thought it was worth sharing, especially in the wake of all the great discussions at ARMTech last week.] A major insight from recent research suggests that users not just companies and technical experts are behind some of the most groundbreaking innovations.
Late payments are the primary culprit for causing cash flow problems for businesses according to two fifths (41%) of UK small and medium-sized enterprises (SMEs) while making sure the bills are paid was an issue for a third (32%) and having access to emergency cash (21%) was also top of the list. Thats according to Allstar , one of the UKs leading business, EV and fuel expense payment companies, which researched the issues plaguing the nations small businesses.
For consumer engagement in debt collection, many organizations and agencies have moved away from outbound calling but dont discount reaching out to consumers phones just yet! Text messaging (referred to as SMS or short message service) is becoming a favored method for consumers to receive business communications. Its common knowledge these days that people tend to ignore phone calls from unknown numbers and often throw away physical letters without opening them, but they will also delete unfamil
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
Artificial Intelligence (AI) technology is reshaping the way businesses operate, engage with customers, and achieve growth in today's data-driven world. By enabling digital efficiency, AI empowers organisations to adopt innovative strategies that enhance competitiveness and resilience. At QUALCO, we harness the power of AI to turn data into actionable insights, helping our clients navigate complex challenges and foster sustainable growth.
The Court of Appeals for the Seventh Circuit has overturned a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act case, ruling that the defendants lack of knowledge about a prior dispute did not absolve it of its obligations under the FDCPA. The case highlights the interplay and confusion between disputes under the FDCPA and the Fair Credit Reporting Act.
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The Court of Appeals for the Seventh Circuit has overturned a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act case, ruling that the defendants lack of knowledge about a prior dispute did not absolve it of its obligations under the FDCPA. The case highlights the interplay and confusion between disputes under the FDCPA and the Fair Credit Reporting Act.
When you are pursuing a commercial collections lawsuit against a business debtor, it is easy to assume that payment is just around the corner. Unfortunately, this assumption can be wrong and this isn’t always the case. In Massachusetts, the mere act of suing does not guarantee youll get paid. This is why prejudgment attachments are important. At Law Offices of Alan M.
A total of 71% of organisations are already leveraging AI to enhance their financial operations, with adoption set to reach nearly universal levels within the next three years, latest KPMG research shows. Financial accounting and reporting account for the biggest AI use in finance, but the AI use is spreading across more finance areas. The findings result from two KPMG studies conducted in 2024.
Why it matters:The data paints a concerning picture of Americans financial preparedness. As many struggle to build or maintain emergency savings, a growing number of people are relying on borrowing to cover unexpected expenses. With rising inflation and high interest rates, many find themselves in a precarious financial situation, particularly younger generations who are less likely to have significant savings.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
In today’s complex financial markets, allegations of securities fraud can have significant consequences for both companies and investors. One of the most important tools in securities litigation is Rule 10b-5, which provides investors with a private right of action to recover losses caused by fraudulent conduct in securities transactions. This blog post will examine the essential elements of a Rule 10b-5 claim and key defenses available to defendants facing such claims.
Our regular readers will no doubt be familiar with the one-to-one-consent and logically-and-topically-related requirements the FCC (under the prior administration) had tried to impose as a way to close what it had described as a lead generator loophole.
BURLINGTON, Mass. (January 29, 2025) Finvi, (formerly Ontario Systems), a leading provider of compliance-driven financial technology solutions, today announced the retirement of Rozanne M. Andersen, Esq., a distinguished attorney who has played a pivotal role in shaping the company’s history, particularly from the legal and compliance strategy perspective.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Here’s the latest risk management guidance, published in December 2024, from B&N’s Attorneys Risk Management practice group. For ongoing updates, please see FinCEN Beneficial Ownership Information for details. BN – Tip of the Month – Corporate Transparency Act Enforcement Enjoined by Texas Federal Court – Dec 2024 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.
In todays tightening economy, businesses that put customer experience and digital transformation as their top priorities will not only survive, but grow. This means catering to customers by giving them options they want like text payments. Text billing and other customer-centric tactics (user-friendly workflows, preferred communication channels) boost payments to improve your bottom line among younger customers.
In a case that was defended by Martin Golden Lyons Watts Morgan, the Court of Appeals for the Tenth Circuit has affirmed a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act case, ruling that the plaintiff’s statements during a phone call with a debt collector did not constitute a dispute under the law.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Today, the Consumer Financial Protection Bureau (CFPB) released two reports looking at national rental payment data from September 2021 to November 2024.
Jimerson Birr, a leader in business-focused legal services, is proud to welcome Taylor Hainley to their team of skilled legal professionals. Hainley began her journey with Jimerson Birr as a summer associate in 2023. Her meticulous approach to legal counsel and her ability to deliver customized, strategic solutions make her a vital addition to the team.
Technology adoption and potential regulatory changes will be top of mind for collections agencies for 2025. Technology will help increase agency efficiency and increase collections. And potential regulatory changes could result in substantial changes to the collections landscape. Here is a brief look at whats in store for the collections industry in 2025.
The Court of Appeals for the Eleventh Circuit blocked a rule from the Federal Communications Commission (FCC) that was set to go into effect today interpreting the definition of “prior express consent” under the Telephone Consumer Protection Act (TCPA). The background: The case originated from concerns within the lead generation and telemarketing industries about the FCC’s 2023 rule, which aimed to impose stricter requirements on obtaining prior express consent from consumers.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Farmington Hills, MI; January 2025 American Profit Recovery, a collection agency based in Michigan and Massachusetts, has announced that effective February 1, 2025, All Debt Solutions, a Massachusetts-based collection agency, will merge with APR. All Debt Solutions and American Profit Recovery, combining decades of industry expertise have simultaneously offered diplomatic debt collection solutions to a wide range of industries.
Banks are getting ready to sell billions of dollars in debt borrowed byElon Musks X, bringing Wall Street a step closer to exiting the nerve-racking deal that financed the social-media companys buyout. Morgan Stanleybankers have reached out to investors ahead of a planned sale next week of up to $3 billion of debt the bank and others such asBank of AmericaandBarclayslentto complete Musks 2022 buyout of the companythen known as Twitter, people familiar with the matter said.
The Court of Appeals for the Seventh Circuit has affirmed a lower court’s ruling in favor of the defendant in a Fair Debt Collection Practices Act and Telephone Consumer Protection Act case, ruling that the plaintiff failed to provide sufficient evidence to support his claims. The plaintiff alleged that a debt collector violated federal and state laws by calling his cellphone 240 times during an eight-month spam, attempting to reach someone else who used to have that number, leading to phy
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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