Sat.Aug 08, 2020 - Fri.Aug 14, 2020

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Licensing Bill in Calif. Moves Closer to Becoming Law; Sponsor Says Industry Supports Measure

Account Recovery

A bill that would require debt collectors in California to obtain licenses in order to stay in business moved one step closer to becoming a law yesterday, after being approved by the Assembly Banking and Finance Committee. The bill, SB 908, has already been approved by the state Senate. It now moves to the Assembly’s … The post Licensing Bill in Calif.

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Lunch by Zoom

American Profit Recovery

By Courtney: Working from home has been a huge adjustment, not only for the entire company but especially the customer service department. Back when we were in the office we were known as “the favorite row”. When you walked down the customer service isle you could feel the great energy, always joking around & laughing. Since this transition we have had to find new ways to keep that relationship & Zoom has been a huge tool.

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How to Onboard Clients for a Successful Business Relationship

Enterprise Recovery

Once your sales team has built enough trust to land a new client, the onboarding process will lay the groundwork for the ongoing client relationship. This is the time that the client is open to you and, at the same time, cautious of your next steps. It's important that you hit the ground running (or even before signing the agreement!) so the client feels an immediate sense of relief.

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What Is ESG Investing and How Does It Compare?

Nerd Wallet

You’ve likely heard of “voting with your dollars,” or using your money to make purchases at businesses you believe in. But choosing your local bookstore over Amazon isn’t the only way you can make an impact. There are strategies, such as ESG investing, to put your investment dollars to work in a similar way. What. Alana Benson is a writer at NerdWallet.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Idaho Extends Work From Home Guidance Until End of Year

Account Recovery

The Idaho Department of Finance has extended its guidance allowing collection agency employees to work from home without needing to obtain branch licenses until December 31. The allowance was due to expire on September 1. “The Department recognizes that the continued spread of localized person-to-person cases of the virus has not significantly improved,” it said … The post Idaho Extends Work From Home Guidance Until End of Year appeared first on AccountsRecovery.net.

More Trending

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12 Ways to Improve Your Business Credit Score

Nexa Collect

Similar to a consumer’s credit score, a business’s credit score represents its creditworthiness. The higher the number, the better off the company. The three business credit reporting companies are Dun & Bradstreet, Equifax and Experian. Each has its own way of gathering data and scoring your business, but they all look for information from investors, lenders, banks, and credit card issuers.

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17 Accessible Small-Business Ideas

Nerd Wallet

Maybe you’re looking to supplement your full-time income with a side business. Or perhaps you’re finished with the 9-to-5 and ready to be your own boss. In either case, coming up with a killer small-business idea is the first step on the path to entrepreneurship. Focus on your strengths, skills and experience. You can perform. Steve Nicastro is a writer at NerdWallet.

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Judge Grants MTD in FDCPA Case Over Lack of Standing

Account Recovery

A District Court judge in Florida has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because it lumped the principal, interest, fees, and expenses it was owed into one amount when filing a proof of claim after the plaintiff filed for bankruptcy protection. The judge … The post Judge Grants MTD in FDCPA Case Over Lack of Standing appeared first on AccountsRecovery.net.

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Update on the Second Round of Stimulus Checks

Debt

There are signs that another round coronavirus relief – and the $1,200 second stimulus check that’s the featured centerpiece in it – may not happen after all. Democratic leaders Nancy Pelosi (D-Calif.) and Chuck Schumer (D-N.Y.) have not spoken with Treasury Secretary Steven Mnuchin or White House Chief of Staff Mark Meadows in five days […]. The post Update on the Second Round of Stimulus Checks appeared first on Debt.org.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Is Invoice Factoring Good for Your Company?

Nexa Collect

Invoice factoring can be an appealing way for businesses with outstanding accounts receivables to raise needed cash quickly. Factoring companies will purchase blocks of a business’s unpaid invoices, fronting between 85 and 90% of their total value. The business is then charged a fee every week until the last invoice is paid by the customer, at which point the factoring company will release the remaining 10 to 15%.

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What No Student Loan Payments Until 2021 Means for You

Nerd Wallet

You don’t have to make another federal student loan payment in 2020. Now is the time, though, to decide what to do before your bill arrives in January 2021. Federal student loan borrowers were already in an automatic interest-free pause on payments as part of the original coronavirus relief bill, known as the CARES Act. Anna Helhoski is a writer at NerdWallet.

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NYC Extends Enforcement Grace Period for Language Access Rule

Account Recovery

The New York City Department of Consumer Affairs has extended the period through which it will not issue any enforcement actions for violations of its new language access rule until October 1. The grace period was set to expire on August 26. No reason was given for the extension, but it will be very much … The post NYC Extends Enforcement Grace Period for Language Access Rule appeared first on AccountsRecovery.net.

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The Sixth Circuit Adopts Expansive Interpretation of ATDS

TCPA

In Allan v. Pennsylvania Higher Education Assistance Agency, the Sixth Circuit weighed in on the definition of an ATDS, joining the Second and Ninth Circuits in reading it expansively.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How Effective Are Collection Agencies?

Nexa Collect

Collecting outstanding debt isn’t an easy process. If a consumer has allowed their obligations to go into delinquency they’re usually either experiencing significant financial difficulty, they’re grossly irresponsible, or they have no intention of paying. None of these situations are amenable to fast debt recovery. Companies will generally try to collect on their outstanding accounts internally before passing their most egregious cases on to an external debt collection agency.

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Feeling Out of Control? These Money Moves Could Help

Nerd Wallet

Behavioral economist Dan Ariely and his colleagues at Duke University’s Center for Advanced Hindsight have a pact. Every week, the group of 50 people picks one small business in Durham, North Carolina, and each person spends $100 there. A one-time $5,000 infusion wouldn’t make a difference to Amazon, Costco or any other large retailer, but. Liz Weston is a writer at NerdWallet.

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Daily Digest – August 10. Judge Denies Defendant’s MSJ in FDCPA Case; Ratifications Not Enough to Protect CFPB’s Actions, Amicus Briefs Argue

Account Recovery

JUDGE DENIES DEFENDANT’S MSJ IN FDCPA CASE OVER LACK OF LICENSE A District Court judge in Hawaii has denied a defendant’s motion for summary judgment after it was sued for violating the Fair Debt Collection Practices Act because it sued to collect on an unpaid debt yet was not registered in the state as a … The post Daily Digest – August 10.

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Application of the Business Judgment Rule to Community Association Board of Directors

Jimerson Firm

The board of directors of community associations are responsible for making important decisions affecting the community and its members. As a result, disputes sometimes arise between the association and its members. In the event the dispute evolves into a lawsuit, the business judgment rule will protect directors from personal liability so long as they did not breach their fiduciary duty.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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New AFFH Rule Eliminates Fair Housing for Communities of Color

Prosperity Now

On July 23, 2020, the Department of Housing and Urban Development (HUD) released a major change to its Affirmatively Furthering

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4 Ways to End Your Car Lease Early

Nerd Wallet

You’re hardly driving anymore. But how do you turn in your leased car without losing a small fortune? Because of the pandemic and the sagging economy, many people are asking this same question. The good news is that the once-rigid leasing process has become a bit more flexible thanks to new online information and resources. Philip Reed is a writer at NerdWallet.

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Compliance Digest – August 10

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Second Round of Stimulus Checks

Debt

Democrats and Republicans have made it official: The (second stimulus) check is NOT in the mail! And probably won’t be anytime soon. The $1,200 direct payment that millions of Americans were counting on for financial help during the COVID-19 crisis, was done in by negotiating teams that apparently weren’t interested in negotiating. Democratic leaders Nancy […].

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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New AFFH Rule Eliminates Fair Housing for Communites of Color

Prosperity Now

On July 23, 2020, the Department of Housing and Urban Development (HUD) released a major change to its Affirmatively Furthering

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Get Your Kicks (and Use Your Points) on Route 66

Nerd Wallet

Legendary Route 66, often called the Main Street of America, draws tourists from around the world. These days, Americans are embracing the summer of road trips, and there are plenty of attractions to see and explore on this authentic “Americana” drive that stretches more than 2,000 miles through eight states. Plus, if you’re looking to. Ramsey Qubein is a writer at NerdWallet.

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Daily Digest – August 14. Judge Grants MTD in FDCPA Case; Licensing Bill in Calif. Moves Forward

Account Recovery

JUDGE GRANTS MTD IN FDCPA CASE OVER LACK OF STANDING A District Court judge in Florida has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because it lumped the principal, interest, fees, and expenses it was owed into one amount when filing a proof of … The post Daily Digest – August 14.

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Marketing Messaging: Making It Work for Accounts Receivable

PDC Flow

The way accounts receivable businesses operate is changing. Consumers and potential clients spend more time researching companies online and less speaking directly to your business. That means your agency’s website must speak to visitors as clearly as possible. A concise marketing message and clear website copy can help you communicate to all your audiences.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv