Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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Understanding Business Debt Recovery: What Do Debt Collectors Do?

JMA

What role do debt collectors fulfil in the financial ecosystem? The primary task of a debt collector is to pursue the repayment of overdue debts, using a combination of negotiation, strategic communication, and legal action when required. In this article, we’ll discuss “what do debt collectors do”, how debt collectors actually pursue unpaid debts, outlining.

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A Strategic Approach to Debt Settlement Campaigns for Tax Season

PDC Flow

Debt settlement campaigns are initiatives where debt collection agencies offer a discount to consumers to boost collection on old or unresponsive accounts. Tax season is the best time to consider a debt settlement campaign within your debt collection agency. A debt settlement campaign can help your agency: liquidate inventory more quickly increase revenue for you and your clients increase the energy and morale on your collection floor At the same time, your consumer gets a deal, reduces their de

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24 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Business Insolvencies at their highest since 1993

UK debt collections

More businesses entered insolvency last year than at any point since 1993, as higher interest rates weigh on UK firms, official data shows. The Insolvency Service said 25,158 companies were declared insolvent last year, up from 22,123 in 2022. But the proportion of firms going bust was not as severe as during the 2008 global financial crisis, owing to more companies in existence, the government agency said.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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The Uncertain Power of Bankruptcy Courts to Approve Non-Consensual Third-Party Releases

ABI

Katharine Manganello St. John’s University School of Law American Bankruptcy Institute Law Review Staff In Purdue Pharma, L.P. v. City of Ground Prairie ( In re Purdue Pharma L.P. ), the Second Circuit held that a bankruptcy court has statutory jurisdiction to approve a plan that includes a nonconsensual third-party release of direct claims against non-debtors. [1] In 1995, Purdue, a privately held pharmaceutical company owned and governed by the Sackler family developed and

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Bill Introduced in House to Crack Down on AI Robocalls

Account Recovery

The Federal Communications Commission is not the only entity seeking to criminalize the use of artificial intelligence in the area of robocalls. A bipartisan bill has been introduced in the House of Representatives that would require callers to disclose when artificial intelligence is being used and increases the penalties for using AI to impersonate individuals.

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Declining RPC Rates, Rising Consumer Complaints: Why Outbound Calling for Debt Collection Won’t Work in 2024

True Accord

If your business plans to use outbound calling as the main mode of engaging past-due customers in 2024…good luck. Good luck reaching the right number for the target customer. Good luck getting them to commit to repayment over the phone. Good luck not getting complaints. And if the plan is only to use outbound calling…be prepared to start accepting more losses in 2024.

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Florida Bankruptcy Court Sanctions Debt Buyer for Seeking to Collect Debt that Consumer Failed to Schedule in Bankruptcy Case

Troutman Sanders

The debt purchaser in In re McIntosh argued that because it was enforcing a debt that was not listed correctly on the debtor’s bankruptcy schedules, it was entitled to assume the debt had not been discharged. The U.S. Bankruptcy Court for the Southern District of Florida disagreed and entered an award of sanctions in the total amount of $64,686.93 — including $10,000 for emotional distress and over $21,000 in punitive damages.

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TV Legend facing Bankruptcy due to unpaid HMRC Debt

UK debt collections

TV Legend Bill Roache is facing bankruptcy for a second time. The 91-year-old actor – who has played Ken Barlow on ‘Coronation Street’ TV soap since 1960 – is the soap’s highest-paid cast member, earning around £250,000 a year but he’s facing financial ruin after HMRC filed a petition against him in London’s High Court earlier this week.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Judge Grants Motion to Remand Case After Plaintiff Fails to Appear for Deposition

Account Recovery

A District Court judge in Wisconsin has granted a plaintiff’s motion to remand a Fair Debt Collection Practices Act case back to state court where it was originally filed, while also declining to rule on a defendant’s motion for sanctions against the plaintiff and his attorney and another defendant’s motion for judgment on the pleadings.

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Data Breach Class Action Defense – Contractual and Quasi-Contractual Claims

Jimerson Firm

Modern Florida businesses are often targeted by nefarious actors who seek to compromise confidential information to commit identity fraud and to sell the information on the black market. While businesses often work tirelessly to protect consumer data, the reality is, sometimes confidential information is compromised. For Florida businesses to minimize their trailing legal liability and exposure, they should ensure they adequately respond to any data breach.

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Arizona, Kentucky, and Hawaii Become Latest States to Introduce Legislation to Regulate Earned Wage Access Products

Troutman Sanders

Recently, Arizona, Kentucky, and Hawaii have jumped on the bandwagon to regulate earned wage access (EWA) products and services. Arizona’s proposed bill makes clear that EWA services are not considered to be loans or money transmissions, and voluntary tips or gratuities are not finance charges. It further requires EWA providers to be licensed, provide mandatory disclosures to consumers, and to submit an annual report detailing yearly revenue from EWA products.

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Big rise in Construction sector insolvencies

UK debt collections

Latest data analysis by Mazars has found that on average a dozen construction firms are going bust every day after 4,370 firms collapsed last year. In the year to the end of November, 4,370 companies went insolvent compared to 4,086 in 2021/22 and 2,481 in 2020/21. This reflected a 7% increase in insolvencies from 2021/22 and 76% in 2020/21 due to high material and labour costs.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Daily Digest – February 1. Getting to Know Jared Blake of Jetty; Judge Denies MTD in FDCPA Class Action, Rules Medical Expenses Enough for Plaintiff to Have Standing

Account Recovery

Getting to Know Jared Blake of Jetty Judge Denies MTD in FDCPA Class Action, Rules Medical Expenses Enough for Plaintiff to Have Standing FCC Seeks to Make AI-Generated Robocalls Illegal Under TCPA The Impact of Credit Monitoring on Debt Payments, Credit Scores WORTH NOTING: Elmo took a turn as a therapist … The lengths that […]

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A Comprehensive Guide to Key Changes and Impacts Under the Homeowners’ Association Bill of Rights

Jimerson Firm

On October 1, 2023, House Bill 919 , also known as the “Homeowners’ Association Bill of Rights” took effect. This comprehensive bill provides several crucial changes related to the removal of homeowners’ association (“HOA”) officers and directors, fines and suspensions for violations of the declarations, bylaws, or rules of the HOA, as well as new requirements for the comingling of funds, official records requirements, and board meeting notices.

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Top 12 Budget Categories You Need in Your Plan

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Making a financial plan can be intimidating, especially if you don’t know all of the essential budget categories you should include.

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Filling Station: How to Prepare Your Law Firm for Document Assembly

NCBA Law Practice Management Blog

Most law firms that aren’t yet into it, want to get into document assembly – because they understand the advantages related to quicker document preparation = more work volume, or more time off. But, a lot of those potential document assembly users get caught in the starting blocks – because they don’t know to prepare toward the launch of a document assembly software.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv

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Judge Denies MTD in FDCPA Class Action, Rules Medical Expenses Enough for Plaintiff to Have Standing

Account Recovery

A District Court judge in Puerto Rico has denied a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action case on the grounds the plaintiff lacked standing to sue, ruling that the plaintiff “lives to fight another day” based on the claims she made in her amended complaint.

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What To Do When A Debtor Uses Trickery

Collections Law

Unfortunately, when a company has experience as a debtor, sometimes, this has given them an opportunity to learn a few tricks to try and avoid collection efforts. Our collections attorneys at Law Offices of Alan M. Cohen & Associates LLC know that debtors will sometimes go to great lengths to avoid paying their debts. When debtors are using you for creditor financing When a debtor tells you that they cannot pay the debt they owe to you, but the company is still in business, this is a telltal

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Fourth Circuit Denies Class Certification Based on Lack of Ascertainability Due to Online Fax Services Being Outside TCPA’s Statutory Scope

Troutman Sanders

In Career Counseling, Inc. v. Amerifactors Financial Group, LLC , the U.S. Court of Appeals for the Fourth Circuit upheld a district court’s decision denying class certification in a Telephone Consumer Protection Act (TCPA) case on the basis that the plaintiff failed to satisfy Rule 23’s “implicit further requirement of ascertainability.” The Fourth Circuit also upheld summary judgment against the defendant as to the individual claim finding the defendant was indeed the “sender” of the fax at is

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Visual Basic: Two Types of KPIs for Law Firms

NCBA Law Practice Management Blog

Law firms have not necessarily used data to their advantage, like other businesses. But, you know what they say: better late than never ! And, if you haven’t tried launching and managing KPIs in your law firm , there’s no time like the present, for doing just that. Now, KPIs (key performance indicators) are simply numbers derived from statistics that define part of a law firm’s process.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Daily Digest – January 31. Judge Grants MJOP for Defendant in FDCPA Class-Action Over Different Reference Numbers in Letters; AT&T Rolls Out Branded Caller ID

Account Recovery

Judge Grants MJOP for Defendant in FDCPA Class-Action Over Different Reference Numbers in Letters AT&T Rolls Out Branded Caller ID Arbitration Group Updates Rules to Be More Favorable to Businesses 24 Companies Seeking Collection Talent WORTH NOTING: If you are looking for a new TV in time for the Super Bowl, here are the best […]

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What Is a Debt Collector and Why Are They Contacting Me?

Taurus Collect

A debt collector might sound like a character from a Charles Dickens novel, but if you’ve been contacted by one, you know they’re very much a reality of modern financial life. So, what exactly is a debt collector? Simply put, it’s an individual or a debt collection agency in the UK employed by a creditor to retrieve funds that are overdue.

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Thomas Martin to attend Real Estate Management Conference

Price Meese

PMSD is proud to announce that as part of his Community Association law practice, Partner, Thomas C. Martin, Esq., is attending the Institute of Real Estate Management Conference (“IREM”) on February 8, 2024, at the Ocean Casino Resort in Atlantic City, New Jersey. Mr. Martin represents numerous condominium associations, homeowners associations and property management companies throughout the state.

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Troutman Pepper Publishes 2023 Consumer Financial Services Year in Review and A Look Ahead

Troutman Sanders

We are pleased to share our annual review of regulatory and legal developments in the consumer financial services industry. With active federal and state legislatures, consumer financial services providers faced a challenging 2023. Courts across the country issued rulings that will have immediate and lasting impacts on the industry. Our team of more than 140 professionals has prepared this concise, yet thorough analysis of the most important issues and trends throughout our industry.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?