Sat.Jul 29, 2023 - Fri.Aug 04, 2023

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Why Hire Debt Collectors to Handle Your Delinquent Accounts

JMA

If your business has outstanding delinquent accounts, you may be wondering if it’s worth hiring a professional debt collector to handle them. The answer is yes! Hiring a professional debt collector is an effective way to collect on delinquent accounts and protect your bottom line. If you’re not sure where to start, contact us today. Read more » The post Why Hire Debt Collectors to Handle Your Delinquent Accounts appeared first on JMA Credit Control.

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Voice-Based Payments Growing in Popularity

Account Recovery

I know, I know, you’re still trying to wrap your head around taking payments via Venmo and PayPal, but there is a new form of payment technology that is becoming more popular out there in the world, and it might represent an even bigger opportunity.

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Are you owed multiple invoices by the same customer? You could be the problem, not them.

Collect More

Stop Supply- why doing so is your best chance to be paid. It always astounds us when we get sent debts to collect which are made up of multiple invoices. If you’re owed more than 5 invoices for the same customer at any one time then this could be why you’re not getting paid. So many businesses think that by doing more work they’re increasing their chances of getting paid but it actually has the opposite effect.

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CFPB Sues USASF Servicing for Illegally Disabling Vehicles and for Improper Double-Billing Practices

Consumer Finance

The CFPB filed a lawsuit in federal court against auto-loan servicer USASF Servicing for a host of illegal practices that harmed individuals with auto loans.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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How Severance Agreements Benefit Employers in Response to Employee Claims

Jimerson Firm

Severance agreements and releases outlining the terms of separation, including financial compensation, benefits continuation, and other provisions, have utility for both employers and employees when ending an employment relationship. For employers, it is crucial to understand how a signed release can impact potential employee claims brought after termination of employment.

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Analyzing the Credit Card Competition Act of 2023 

Troutman Sanders

In this episode of Payments Pros , Josh McBeain welcomes Isaac Boltansky, managing director and director of policy research at BTIG to discuss the proposed Credit Card Competition Act led by Senator Durbin from Illinois. Josh and Isaac discuss the intricacies of the proposed legislation and how it would affect issuers, merchants, and consumers. Additionally, they address some of the skepticism that the bill is receiving from those in the industry and challenges that may come with the legislation

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BIN Checker: Understanding Bank Identification Numbers

Payment Savvy

What Are BINs? A Bank Identification Number (BIN) is the first four or six numbers found on any debit or credit card. Essentially, this set of digits specifies the financial institution that issued a payment card. Every BIN number can be checked to prevent fraud and ensure the protection of both merchants and consumers when shopping. When you run any BIN number through a checking system, you end up with accurate information about the geolocation, card issuer, and card type.

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Our Top 4 Easy-Approval Credit Cards to Give Your Score a Lift

Credit Corp

If you’ve ever had to repair your credit, you know how much of a struggle removing inaccuracies from your reports can be. The bad news is that in many cases, after removing negative accounts from your credit history you may only see a slight increase or maybe even no change at all to your credit score. Why? Because you need a healthy credit profile to have a healthy credit score.

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Collector Facing FDCPA Class Action Over ‘Unlawfully Shortened’ Validation Period

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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CFPB Advisory Opinion on Time-barred Debt Collection

Troutman Sanders

In our latest episode of The Consumer Finance Podcast, Chris Willis and his colleagues Stefanie Jackman, Joe Reilly, and Jonathan Floyd discuss the CFPB’s advisory opinion related to collection of time-barred debt. The discussion includes a look at the historical events that led up to this opinion, whether or not an FDCPA-covered debt collector can sue to collect a time-barred debt, how this opinion relates to state law analogs, and key takeaways for the industry.

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Number of Businesses closing continues to increase in 2023

UK debt collections

Number of Businesses closing is on the rise The number of businesses closing saw a further increase in the second quarter of 2023 (Q2). The rate of business insolvencies is now at its highest rate since 2009 according to latest statistics. These new figures are “highly concerning” says John Cullen, business recovery partner at Menzies LLP. Released by the UK government on July 28, insolvency statistics showed there were 6,342 recorded company insolvencies in Q2.

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Cash Flow Positive: The Ultimate Compass for Your Small Business

PDC Flow

In the vast ocean of business, being cash flow positive is your ultimate compass. Having cash to spend gives you more options–to expand and grow, to invest back into the organization or to share with stakeholders. Cash flow statements, profit and loss statements and other financial management reports steer these financial decisions your company makes.

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Judge Grants MTD in FDCPA Class Action Over Alleged Unlicensed Activity

Account Recovery

A District Court judge in Maryland has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action after the defendants were accused of attempting to collect on unpaid debts without having the proper licenses to do so in the state.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Case Update: Tenth Circuit Denies Petitions for Rehearing in Decision Requiring Substantial Changes to Health Plan Denial Letters

Troutman Sanders

As discussed here and here , D.K. et al. v. United Behavioral Health et al. is a case that has been carefully watched in the health benefits space for its impact on what health plan administrators must include in adverse benefit determination letters. In D.K. , the Tenth Circuit held health plan administrators cannot rely on compliance with ERISA’s claims procedure regulations to establish that the plan engaged in a “meaningful dialogue” with a claimant.

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E-Bike manufacturer goes into liquidation

UK debt collections

Amsterdam-based VanMoof, an e-bike manufacturer, has gone into liquidation in the UK. The Dutch company confirmed through an email to its customers that the company is undergoing a Creditors’ Voluntary Liquidation. The message, signed by The VanMoof team, acknowledges the uncertain times for its customers and states that they are currently working on finding the best way forward for e-bikes locked in its Battersea store, which was repossessed by the landlord last week, reports Sifted.

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Racial Economic Equity in Housing Oversight is a MUST

Prosperity Now

Earlier this year, the Federal Housing Finance Agency (FHFA) released a proposed rule on Fair Lending, Fair Housing and Equitable Housing Finance Plans. This rule would largely codify existing oversight practices and will help ensure regulated agencies like Fannie Mae, Freddie Mac and the Federal Home Loan Banks are dutifully serving low-income communities of color.

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Profits Fall at Encore as Consumer Behavior Normalizes, But Supply of Defaulted Debt Keeps Growing

Account Recovery

The good times of the COVID-19 pandemic are over and “normalized consumer behavior” is back, according to the chief executive of Encore Capital Group, using the phrase to explain the company’s second quarter financial performance. Overall, the company recorded net income of $26.3 million during the second quarter of 2023, compared with $60.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Tenth Circuit Affirms Summary Judgment in Favor of Defendant in FDCPA Case on the Basis of Claim Preclusion

Troutman Sanders

On August 1, the U.S. Court of Appeals for the Tenth Circuit upheld a trial court’s order granting summary judgment in favor of a debt buyer holding that claim preclusion barred the plaintiff’s claims brought under the Fair Debt Collections Practices Act (FDCPA) and Utah’s Unfair Claims Settlement Practices Act (UCSPA). The decision in McMurray v. Forsythe Finance LLC involved an allegation that the debt buyer was not licensed as a collection agency in Utah when it attempted to collect the plain

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When Should You File for Bankruptcy?

Sawin & Shea

Financial crises can devastate self-esteem and family relationships and hamper a person’s ability to cope with life in general. The good news – the light at the end of the tunnel – is that there is an excellent way to ease these fiscal-related woes: filing for bankruptcy. What is the Best Time to File for Bankruptcy? Many people ask, when should you file for bankruptcy?

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Eleventh Circuit Overturns Salcedo, Holding that One Text is Sufficient for TCPA Standing

TCPA

In a unanimous en banc decision, the Eleventh Circuit recently held that “a single unwanted, illegal telemarketing text message” is sufficient to allege a concrete injury under the TCPA. Drazen v Pinto, No. 21-10199, 2023 WL 4699939 (11th Cir.

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Southern Credit Adjusters, Inc. Collaborates with Skit.ai to Scale and Accelerate Revenue Recovery

Account Recovery

Skit.ai’s conversational voice AI solution enables Southern Credit Adjusters to streamline operations and growth, providing a fully compliant call automation solution to establish RPC and recover payments. NEW YORK, NY (August 03, 2023) – Skit.ai, the leading conversational voice AI solution provider in the Account Receivable Management (ARM) industry in the U.S.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Federal Reserve’s July Senior Loan Officer Opinion Survey Shows Tightened Auto Loan Standards and Weakened Demand Amid Uncertain Economic Outlook

Troutman Sanders

On July 31, the Board of Governors of the Federal Reserve System (Federal Reserve) issued its July Senior Loan Officer Opinion Survey on Bank Lending Practices , which addressed changes in the standards and terms on, and demand for, bank loans to businesses and households in the second quarter of 2023. Banks reported that lending standards are currently on the tighter end of the range for all loan categories.

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Tips for rebuilding your credit after bankruptcy

Roths Child Law

Rebuilding credit after filing for bankruptcy can seem like a daunting task. However, it's far from impossible. You can regain financial health and rebuild your credit score with time, patience and consistent effort. The first step in rebuilding your credit is understanding your credit report and score. Regularly review your credit report for any errors or discrepancies and take necessary action to rectify them.

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Is a Lease with an Indefinite Renewal Period Enforceable in Florida?

Jimerson Firm

Unfortunately, it is all too common for rental property owners in Florida, especially elderly rental property owners, to be taken advantage of by potential tenants when negotiating leases. This generally occurs when the prospective tenant has a prior relationship with the owner that allows the tenant to gain trust from the owner. Once trust is established between the parties, the tenant is able to negotiate very friendly, and occasionally, unlawful lease provisions such as free rent and/or a l

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CFPB Sues Auto Loan Services for Billing, Collection Mis-Steps

Account Recovery

The Consumer Financial Protection Bureau yesterday announced it has filed a lawsuit against a company that services and collects on auto loans, accusing it of violating the Consumer Financial Protection Act because it allegedly misapplied payments, wrongfully repossessed vehicles, double-billed consumers for insurance, wrongfully activated starter-interrupt devices, and failed to refund premiums to consumers.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.