Sat.Feb 06, 2021 - Fri.Feb 12, 2021

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Collection Success: The Art and Science of Mental Rehearsal

PDC Flow

Another year of Collector.Live! content is in the books, and the speakers did not disappoint. Negotiation expert Joshua Weiss spoke about negotiation tactics front line collectors can use to improve call outcomes and Joann Needleman of Clark Hill discussed digital communication with consumers. Another inspiring speaker, Mike Hiller of American Profit Recovery , discussed the benefits of mental rehearsal for improving your behaviors when negotiating debt collection payments.

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Where to Look If Your Small Business Can’t Get a PPP Loan

Nerd Wallet

The Paycheck Protection Program can be a lifeline for businesses that qualify, but it’s not the only program available for business owners struggling during the coronavirus pandemic. Those who don’t meet PPP requirements may be eligible for grants and other financing, including state and local grants and other loan programs supported by the Small Business.

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How to choose a medical debt collection agency

American Profit Recovery

If your practice has been looking through a list of medical collection agencies in search of just the right fit, we want you to take a moment to read some of the tips that our experts here have come up with. Choosing the right partner to work with your patients and handle payment arrangements is a critical part in managing not only your cash flow but your reputation.

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Virginia Next in Line to Enact Privacy Law

Account Recovery

Virginia is poised to be the next state that enacts its own data privacy law, which some reports say is similar to the California Consumer Protection Act, although it does not include one provision that made the CCPA more problematic for companies. Slightly different versions of the Virginia Data Consumer Protection Act were passed in … The post Virginia Next in Line to Enact Privacy Law appeared first on AccountsRecovery.net.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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How Long Can a Collection Agency Attempt to Collect Business Debts?

Enterprise Recovery

If your business has sent bad debt accounts off to a collections agency, you likely have questions about recovering that debt. Typically, commercial collections agencies only charge a fee if they're able to collect. The agency should also be transparent about the collections process and the documentation along the way. But you may also be wondering how long they'll work on your behalf before you take the case to court.

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How to Build a Marketing Funnel to Supercharge Dental Practice Growth

Nexa Collect

In today’s competitive dental services industry, it’s harder than ever for an individual practice to stand out. When you add that reality to the fact that the average patient isn’t exactly thrilled to visit a dentist, it’s obvious that hitting on a winning dental practice marketing strategy is no easy feat. But there is a way to use your marketing efforts to great effect, growing your practice in the process.

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Getting to Know Amy Mertz Brown of Gurstel Law Firm

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Amy Mertz Brown

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New and Updated Scorecard Policy Data to Kick off the State Legislative Season

Prosperity Now

New Prosperity Now Scorecard data on policy adoption across the states is now available just in time for the start

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Discriminatory Practices Leave Black Americans With Less Life Insurance

Nerd Wallet

The relationship between life insurance and the African American community is complex. Although Black Americans are more likely to own life insurance than whites, a recent study shows, their coverage is often far less. The sizable coverage gap between Black and white Americans has many causes, experts say, including the way life insurance was sold. Georgia Rose writes for NerdWallet.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Valentine’s Day Spending 2021

Credit Corp

An eighth of Americans buy gifts for more than one romantic partner. This post originally appeared on Finder.com. Roses are red. Violets are blue. But when did Valentine’s Day become a celebration for more than two? In 2021, 32.9 million Americans — or 12.89% of the adult population — plan to buy a Valentine’s Day gift for more than one romantic partner, according to a recent survey from Finder.com.

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Groups Ask FCC to Fix Apparent Error Related to Order Limiting Calls to Landlines Without Consent

Account Recovery

In a development that was first published at TCPAWorld.com, a coalition of trade groups, including ACA International, have asked the Federal Communications Commission to correct an apparent error that “inadvertently” imposes a prior written consent requirement on informational prerecorded or artificial voice calls to residential numbers.

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Introducing: Scorecard Cost-Of-Living Profiles by State

Prosperity Now

Each year, millions of households struggle to cover their basic needs in the face of economic fluctuations.

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5 Credit Card Red Flags to Avoid

Nerd Wallet

Choosing the right credit card can be difficult, especially if you have poor credit (FICO scores of 629 or lower) or are new to credit cards entirely. Plenty of cards can help those with limited choices, but some options — including certain unsecured credit cards for bad credit — are more costly and potentially more. Funto Omojola writes for NerdWallet.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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3 Important Steps Often Overlooked by Beginner Investors

Credit Corp

The following is a guest post from Jacob Dayan, of Community Tax. Getting started with investing can be a fun and exhilarating way to make money—potentially a lot of money. However, for many young or beginner investors just getting started in the game, there are many pitfalls if they proceed without caution. Unfortunately, investing is glamorized in movies, TV shows, and popular culture.

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Daily Digest – February 10. CFPB Puts Out Call to Hire More Attorneys; Judge Grants MSJ For Defense in FDCPA Suit

Account Recovery

CFPB PUTS OUT CALL SEEKING TO HIRE MORE ATTORNEYS If anyone needed further proof that the Consumer Financial Protection Bureau is planning on ramping up its enforcement activities, one need not look any further than the post the Acting Director Dave Uejio posted yesterday, making an open call for any attorneys who might be interested … The post Daily Digest – February 10.

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TrueAccord Group Welcomes Courtney Graham as Chief People Officer

True Accord

TrueAccord Group has announced Courtney Graham, former Chief People Officer of Four Winds Interactive, as its new Chief People Officer. . “Our family of companies is growing rapidly, and we are thrilled to have Courtney on board as our first Chief People Officer. Courtney’s experience as a People leader within high-growth technology companies will be instrumental in helping TrueAccord scale while maintaining a strong people-first culture,” said Ohad Samet, CEO and co-founder of TrueAccord Group.

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Why Financial Advisors of Color Matter

Nerd Wallet

This article provides information and education for investors. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks or securities. During my seven years as a financial advisor, I often had two-hour phone calls with clients. Armed with my cheat sheet of English-to-Mandarin financial.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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7 Things Lenders Should Know About SBA Audits

Jimerson Firm

The SBA Office of Credit Risk Management (“OCRM”), conducts continuous, risk-based lender oversight on all SBA lenders and CDCs. As part of this oversight, the OCRM conducts periodic on-site audits to evaluate the lender or CDC’s portfolio performance, credit administration, compliance with loan program requirements, and SBA operations management. 13 C.F.R. § 120.1050(a).

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InDebted Raises $8M in Capital to Fund Acquisition, U.S. Expansion

Account Recovery

InDebted, an Australian company that made a huge splash this week by announcing its entry into the United States accounts receivable management industry through a huge acquisition and hiring some very well-known names to help guide it, raised nearly $8 million to fund its expansion. About two-thirds of the investment came in the form of … The post InDebted Raises $8M in Capital to Fund Acquisition, U.S.

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Passing the bankruptcy means test with disposable income

Roths Child Law

If you've been considering filing for Chapter 7 bankruptcy in Tennessee, you've probably heard of the bankruptcy means test. The means test is a relatively lengthy form that is used to determine whether your disposable income is low enough to qualify you for Chapter 7 bankruptcy relief. Median income. The first step to passing the means test is to determine whether your average monthly income from all sources falls below the median income for Tennessee.

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Broke Your Savings Resolution? How to Get Back on Track

Nerd Wallet

Just because you’ve already quit — or never started — a New Year’s resolution to save more money doesn’t mean it’s all over. You can make a comeback with a few key steps. Here are some typical ways people stray from savings goals, as well as simple fixes to get back on track. Glitch No. Ruth Sarreal writes for NerdWallet. Email: rsarreal@nerdwallet.com.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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How SBA Lenders Can Avoid Enforcement Actions

Jimerson Firm

The SBA, through the Office of Credit Risk Management (“OCRM”), monitors and oversees the activities of all its lenders and CDCs to ensure it is effectively following loan program requirements and protecting the integrity of the SBA program. In the event an SBA lender or CDC demonstrates an unacceptable risk profile, and an inability or unwillingness to proactively or timely resolve the issues which created an unacceptable risk profile, the SBA may take an enforcement action against that lender

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Debt Collection Fintech InDebted Completes Acquisition to Enter the U.S. Market & Announces Key Executive Hires

Account Recovery

Sydney, Australia – 8th February, 2021 – InDebted, the Sydney headquartered fintech that specializes in digital debt collection for unsecured consumer debt, today announced that it has acquired Delta Outsource Group Inc. (Delta) in the USA to launch its product and service into the American market, and hired three key executives to help globally scale … The post Debt Collection Fintech InDebted Completes Acquisition to Enter the U.S.

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The rise in medical bill crowdfunding

Roths Child Law

If your parents got injured and went to the hospital when they were young, and if they couldn’t afford the bills, they may have asked family members to loan them money. They may have gotten help from friends. They may have turned to a local church or some other organization. Today, though people still do the things noted above, they also use crowdfunding.

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Why You Shouldn’t Book Last-Minute Travel Deals

Nerd Wallet

Walt Disney World reopened during the pandemic, but reservations are now mandatory. Similarly, thanks to a Nevada state law, dining at a restaurant in Las Vegas now requires reservations — no walk-ins are allowed. This is not just a phenomenon at places notorious for mobs of people. Even some of the most socially distant vacation. Sally French writes for NerdWallet.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv