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“I have a lot of small invoices in my business that have not been paid. What should I do?” This is a common question our team gets from small and large businesses regarding lower dollar amount invoices that remain unpaid. Many businesses think it’s not worth the effort to implement collection activity on small invoices. But what if we told you that focusing on these in your business could add up to significant amounts of money recovered for your business.
EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!
The CFPB today published guidance to help federal and state consumer protection enforcers stop banks from charging overdraft fees based on phantom opt-in agreements.
The Intellectual Property Office (IPO) has issued a fresh warning to customers to beware of misleading requests for payments, sent by unsolicited organisations. These typically take the form of invoices requesting payment for trade marks, designs, or patents services. Such ‘services’ – once paid for – may simply never be provided, or may be of little or no benefit to the customer (for example, inclusion on an ‘exclusive online register’, not recognised by the IPO or any other official body).
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
If you operate any type of seasonal business, you know there are ups and downs and fluctuations during your fiscal year. It’s important to have a game plan in place to manage the busy times and survive slower periods. We serve as a collection agency for seasonal businesses among others and we can tell you that cash flow can be a struggle for many that operate at different volumes during the year.
A District Court judge in Maryland has denied a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act (FDCPA) case, ruling that the defendant waived its right to arbitrate by engaging in prior litigation. The background: In August 2016, the plaintiff took out a personal loan that was sold and transferred through several financial entities, ultimately landing in the hands of the defendant.
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A District Court judge in Maryland has denied a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act (FDCPA) case, ruling that the defendant waived its right to arbitrate by engaging in prior litigation. The background: In August 2016, the plaintiff took out a personal loan that was sold and transferred through several financial entities, ultimately landing in the hands of the defendant.
Bristol City Council is owed £229m in unpaid debt, included nearly £52m of council tax it has failed to collect. However unpaid invoices account for much of the debt – £88.6m – and £30.9m of this is not due until next year. Bristol City Council revealed the figure – which also included rent arrears and clean air zone (CAZ) charges – in a report to the strategy and resources policy committee on Monday.
Lots of law firm owners don’t pay for advertising, at all. But, for those who do, they’re often skipping a crucial step, that will allow their marketing campaigns to flourish. They don’t have an intake program. With any paid advertising campaign, it’s essential to be able to track calls and clicks – because, if you can’t , you won’t know whether your campaigns are working, or not; and, your new marketing strategy could devolve into a money pit.
In our continuation of “inconvenient time/place ruling week” here at AccountsRecovery, we have yet another ruling in a defendant’s favor, except this time, it’s not on a motion to dismiss. A District Court judge in Oklahoma has denied a plaintiff’s motion to remand a case back to state court where it was originally filed, ruling that receipt of a single unwanted communication is enough for the plaintiff to have suffered a concrete injury and keep the case in federal
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Today, the Consumer Financial Protection Bureau (CFPB) issued a proposed rule with a narrow amendment to disclosure requirements for certain international money transfers, or remittances.
A new study by The Kaplan Group , a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search data.
Financial institutions face immense pressure to stay ahead of the curve, especially in detecting fraudulent activities, boosting subscription rates and optimising marketing campaigns. QUALCO Data-Driven Decision Engine (D3E) leverages predictive analytics to help institutions tackle these critical issues with precision and efficiency. Our latest report , "Predictive Analytics Use Cases: How to Prevent Fraud, Increase Subscriptions & Optimise Campaigns with QUALCO Data–Driven Decision Engine"
PLANO, Texas, Sept. 19, 2024 — Leading healthcare technology and RCM company CorroHealth has finalized its acquisition of the Xtend healthcare revenue cycle management business from Navient, further positioning the company as the clear leader in revenue cycle management consultancy and technology. The arrangement provides significant scale to CorroHealth’s existing RCM offerings as well as new patient engagement capabilities.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Let’s say your company executed a promissory note with a client company that borrowed $100,000. The parties execute a valid promissory note on October 24, 2024, that indicates the amount borrowed and the date of repayment, October 15, 2025. Then around the date the note becomes due, the client states they need six additional months (April 15, 2026).
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Advocate Health, one of the largest non-profit healthcare systems in the U.S., announced yesterday it will cancel judgment liens tied to unpaid medical debt across its six-state service area. This move impacts more than 11,500 properties, with some liens dating back more than 20 years. What’s happening: As part of its ongoing efforts to overhaul its approach to medical debt, Advocate Health has committed to forgiving medical debt associated with these liens.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Over the past decade, we have seen a significant incursion into consumer deposit taking and payments activities by companies that aren’t banks or credit unions. These firms want the public benefits of being a bank or credit union, without the public obligations.
A Texas federal court recently granted summary judgment for the defendant in a TCPA putative class action, finding that prerecorded calls to schedule a pest inspection were informational rather than telemarketing. Bradford v. Sovereign Pest Control of TX, Inc., No. 4:23-cv-00675, 2024 WL 3851229 (S.D. Tex. Aug. 10, 2024).
Our Bankruptcy Lawyers are Your Local Legal Lifeline Are you looking for bankruptcy lawyer in Denver, CO ? When considering bankruptcy, having an experienced attorney by your side is essential. Bankruptcy laws can be complex and are always subject to change. A skilled Denver bankruptcy lawyer can easily navigate this legal process’s ins and outs.
Getting to Know Will Turner of TEC Services Group Judge Grants MTD in FDCPA Case Over Sending Letter Response to ‘Email Only’ Notification Private Equity’s Growing Influence in Medical Debt Collection The Delicate Balance of Self-Service Payment Portals: Minimizing Risk Without Adding Friction WORTH NOTING: What the Fed’s interest rate cut will mean for people trying to buy or sell a home … Five scams to be on the lookout for when you are traveling abroad … What you need to kno
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
La enmienda propuesta le provee a los consumidores información más clara acerca del tipo de preguntas que podrían ser mejor manejadas por la compañía de envío de remesas, antes de que el consumidor contacte a la CFPB o a la entidad reguladora estatal que sea relevante a su caso.
WashingtonCNN — A key driver of the US economy remains solid. Spending at US retailers rose 0.1% in August from the prior month, the Commerce Department reported Tuesday. That’s a much slower pace than July’s upwardly revised 1.1% gain, but well above the 0.2% decline economists projected in a FactSet poll. The figures are adjusted for seasonal swings but not inflation.
For the second time this week, we have a ruling in favor of a defendant that was sued for responding to a “please only contact me via email” message with a letter, but this time, the judge uses Regulation F to show why the defendant did not violate the Fair Debt Collection Practices Act it was accused of breaking, in a case that was defended by Jacob Bach and Xerxes Martin of Martin Golden Lyons Watts Morgan.
The healthcare industry is facing an alarming rise in medical debt, with private equity firms playing an increasingly dominant role. The influence of these firms has transformed revenue cycle management (RCM), raising concerns about more aggressive debt collection practices and higher financial burdens on patients, according to a newly released report.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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