March, 2023

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5 things your business should never do when trying to collect a debt

American Profit Recovery

One of the more frustrating parts of running any type of business is when customers pay late or do not pay at all. We’re confident you would agree with that statement. As a debt collection agency that works with small business and large organizations, we hear the disappointments regularly from people just like you we are consulting with. When we conduct our free consultations for debt collections , it’s one of the first things we hear.

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How to Efficiently Collect AR and Get Invoices Paid Faster

Enterprise Recovery

As accounts receivables (AR) begin to fall delinquent, your business expenses could fall delinquent as well. With every late-paying client, cash flow for payroll, rent, or other vendors falls short, threatening your company's bottom line and growth. The effectiveness of your accounts receivable department may be one of the most important measurements to determine the success of your business.

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DEBT COLLECTION: HOW DO YOU DECIDE WHEN TO ISSUE LEGAL PROCEEDINGS?

Debt Recoveries

Taking debt collection action quickly is important to increase the chance of recovering payment. The longer the process of chasing letters, emails, and calls is repeated, the less likely it is to recover the debt. If the debtor has been unable to pay, they may also owe money to others, who will also be attempting recovery action. Therefore, it is vital to act promptly to be the first in line to recover the payment.

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Consumer Finances, Student Loans and Debt Repayment in 2023

True Accord

The economy took a wild ride in 2022, and with interest rates continuing to rise, inflation expected to remain relatively high and household savings dwindling, 2023 could be just as challenging. As consumers battle high inflation and interest rates to afford necessities, budgets will be stretched and many will have to prioritize when and where they spend.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Claims Automation for Health Plans: Transformation with a Small “t”

Fico Collections

Home Blog FICO Claims Automation for Health Plans: Transformation with a Small “t” By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk FICO Admin Tue, 07/02/2019 - 02:45 by Paul Crowder expand_less Back To Top Tue, 03/14/2023 - 14:15 Some time ago, I witnessed a plea for help in a global healthcare summit from a Director of Claims Management for assistance in automating thei

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Celebrating our team achievements at American Profit Recovery

American Profit Recovery

By Greg: On March 2 nd , American Profit Recovery celebrated the achievements of our employees for their work in 2022. We laughed at some hilarious photos, gave out some gag awards, and shared our goals for 2023. As usual, the best part was recognizing the achievements of our top performers for their work over the last year. It was evident that the award recipients all shared many of the same qualities.

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Is a Four-Day Workweek Right for Your Business?

Enterprise Recovery

The results are in. After a 6-month trial of over 60 companies in the United Kingdom, nearly every company in the pilot study has chosen to continue a four-day workweek. Company revenue stayed roughly the same during the trial but showed a 35% increase compared to similar periods in previous years. Most importantly, employee turnover was reduced by 57% with reports of improved well-being, better work-life balance, and reduced stress.

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CFPB Orders Repeat Offender Portfolio Recovery Associates to Pay More Than $24 Million for Continued Illegal Debt Collection Practices and Consumer Reporting Violations

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) took action today against Portfolio Recovery Associates, one of the largest debt collectors in the nation, for violating a 2015 CFPB order and engaging in other violations of law.

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Optimum Speed to Assign Debts to a Collection Agency

Nexa Collect

Large clients often assign hundreds ( even thousands) of accounts to a collection agency in one go. This large batch is usually their past-due inventory accumulated over the years. Suppose a client submits a batch of 1000 accounts to the collection agency. These accounts are assigned to multiple debt collectors who will start sending collection demands or making phone calls to all these 1000 accounts in a matter of days.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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July Launch Announced for the Federal Reserve’s FedNow Nationwide Payment System

Troutman Sanders

The Federal Reserve issued a press release announcing its plans for a July debut of FedNow , its service “to facilitate nationwide reach of instant payment services by financial institutions.” As previously discussed here , the FedNow service will provide individuals and businesses the ability to send and receive instant payments through the Federal Reserve’s Fedline® network at any time of day seven days a week.

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Bill Introduced in Illinois to Ease Medical Debt Burden

Account Recovery

The Illinois legislature is considering a bill that would require hospitals screen individuals without health insurance before initiating any collection activity while also prohibiting the sale of medical debt. To help advance the legislation and bring attention to the medical debt problem in Illinois, the Illinois Coalition for Immigrant and Refugee Rights yesterday released a … The post Bill Introduced in Illinois to Ease Medical Debt Burden first appeared on AccountsRecovery.net.

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How to deal with debt collection agencies as a consumer

American Profit Recovery

Hello consumers, this one is for you. And it’s meaningful advice that is coming straight from the people that you may not always be interested in speaking with, debt collectors. But that’s about to change! A common question in this industry and on Internet searches is how to deal with debt collectors. While some of that advice is certainly valid, some of it is written in a more adversarial manner, meaning many writing advice on this topic are teaching consumers how to avoid these issues.

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Inspiring Quotes from Women Leaders in Business

Enterprise Recovery

Women look to other female leaders to feel empowered as they break through glass ceilings and face various obstacles along the way. It's important for them to clear a path for other women as well. Women leaders often face challenges such as more responsibilities within their homes and at their jobs, and when serving as entrepreneurs, unequal access to venture capital.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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CFPB Publishes New Findings on Financial Profiles of Buy Now, Pay Later Borrowers

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) has published a new report analyzing the financial profiles of Buy Now, Pay Later borrowers.

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When Will Medicare Cover Medical Marijuana?

Nerd Wallet

Kate Ashford, CSA® writes for NerdWallet. Email: kashford@nerdwallet.com. Twitter: @kateashford. The article When Will Medicare Cover Medical Marijuana? originally appeared on NerdWallet.

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How to Get a Loan for a Used Car From a Private Seller

Credit Corp

Buying a used car can lower the cost of your purchase, letting you move into car ownership with a much smaller loan. This might also be beneficial if you don’t have the credit or income to qualify for a loan amount that would cover a new car price. You might get an even better deal if you buy a used car through a private seller. However, it’s important to ensure you’re protected from scams and engaging in a safe transaction.

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Judge Partially Denies MJOP in FDCPA, TCPA Case Over Collection Texts

Account Recovery

A District Court judge in California has partially granted a defendant’s motion for judgment on the pleadings, but denied counts related to text messages received under the Telephone Consumer Protection Act and the anti-harassment provision of the Fair Debt Collection Practices Act because the defendant sending 15 text messages in the span of one month. … The post Judge Partially Denies MJOP in FDCPA, TCPA Case Over Collection Texts first appeared on AccountsRecovery.net.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Strengthening Black Female Retail Entrepreneurship: Pilot Design Lab

Prosperity Now

With support from the Walmart Foundation, Prosperity Now will be accepting request for proposals through April 1 st – April

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Amendments to Banking Statutes Sent to Connecticut Senate

Troutman Sanders

On March 23, SB 1033 , An Act Concerning Various Revisions to the Banking Statutes, was given a favorable report by the Legislative Commissioners’ Office and sent to the Connecticut Senate. With this bill, Connecticut hopes to join several other states that have set strict rate caps on consumer loans, including Illinois, New Mexico, Colorado and California, and those that expressly provide for a predominant economic interest test for true lender purposes.

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CFPB Uncovers Illegal Junk Fees on Bank Accounts, Mortgages, and Student and Auto Loans

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) released a special edition of its Supervisory Highlights that reports on unlawful junk fees uncovered in deposit accounts and in multiple loan servicing markets, including in mortgage, student, and payday lending.

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Two More Reports Repeat: AI Will Probably Affect Your Job

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. The article Two More Reports Repeat: AI Will Probably Affect Your Job originally appeared on NerdWallet.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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9 Best Investments to Increase Your Wealth in 2023

Credit Corp

Key takeaways: Investing is a way to increase your wealth based on your risk tolerance and time horizon The best investments for low-risk investors looking for moderate returns are index funds, government bonds, and high-yield savings accounts The best investments for high-risk investors that want high returns are individual stocks, real estate, and cryptocurrencies Investing is one of the best ways to grow your wealth and improve your financial future.

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Judge Denies Defendant’s MSJ in FCRA Case Over Duplicate Reporting

Account Recovery

A District Court judge in Illinois has denied a defendant’s motion for summary judgment in a Fair Credit Reporting Act case, determining that the defendant did not conduct a reasonable investigation into the plaintiff’s dispute because it did not actually read the dispute and look into what the plaintiff submitted. A copy of the ruling … The post Judge Denies Defendant’s MSJ in FCRA Case Over Duplicate Reporting first appeared on AccountsRecovery.net.

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Strengthening Black Women Entrepreneurship in Retail: Pilot Design Lab

Prosperity Now

With support from Walmart, Prosperity Now will be accepting proposals from April 1st through April 30th from CDFIs and Entrepreneurial

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Utility Debt has Doubled Since the Pandemic – Here’s What Companies Can Do

True Accord

More than 20 million US households are behind on their utility bills, according to the National Energy Assistance Directors Association (NEADA), which described it as the worst crisis it has ever documented. Delinquencies are rising across all industries, but utility debt specifically has doubled from pre-pandemic levels, and as moratoriums ended customers faced the onslaught of unpaid bills.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.