October, 2022

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Tips for placing accounts in collections during the holidays

American Profit Recovery

As the end of the year approaches, a question that many creditors grapple with is, “ Should I assign slow-pay/delinquent customers to collections around the holidays ?” The answer to that question should be a resounding “ Yes.”. There are many reasons why it benefits a business, as well as its customers, to have past-due accounts placed in collections during the holiday season.

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Choosing the Best Commercial Collection Services

Enterprise Recovery

When making the decision to use commercial debt collection services, businesses should be choosy. Not only are you selecting a company that should be efficient in recovering what's owed to you, but your brand reputation is also at risk. The collections specialists will be speaking to your clients on your behalf. It's imperative that they're able to be a fair but authoritative representation of your company.

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CFPB Debt Collection Rules: What You Need to Know

Credit Management Company

In November 2021, the new Consumer Finance Protection Bureau (CFPB) Debt Collection Rule went into effect. This rule limits how often a collector can contact a debtor while also establishing rules around social media and what information must be included in a voicemail. The act protects patients and makes it illegal for debt collectors to threaten consumers when trying to collect on medical accounts.

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Tips for the Prevention of Accounts Receivable Delinquency

Enterprise Recovery

If we think of cash flow as important as oxygen to the human body, then accounts receivable is as important as the lungs. When extending credit to clients or invoicing them for goods and services, we're expecting pure, clean cash to flow back into our business. If invoices remain unpaid or the client's credit is unreliable, then the cash flow becomes clogged, effectively killing the business.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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US at Risk of Debt Ceiling Standoff

NACM

The U.S. is in danger of reaching its $31.4 trillion debt limit sometime in 2023 if Republicans and Democrats can't agree to raise the limit. It was last raised in 2021.House Republicans are expected to use the vote to try and get the Biden administration to curb spending in exchange for support of a debt ceiling increase, per The Hill. "While the.

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Why is this collection agency so focused on consumer compliments?

American Profit Recovery

Over the past couple of years, you may have noticed that our team has paid particular attention to tracking the compliments and kind words that consumers give our debt collectors. While many types of businesses only track numbers, we pay attention to what people are saying. Keeping track of the compliments that consumers have provided our debt collection team and others here on the staff has provided tremendous value and how we operate as a collection agency.

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CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges

Consumer Finance

Some financial institutions and colleges may be steering students to more expensive financial products.

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Industries with the Best and Worst Recovery Rates

Nexa Collect

It is recommended to assign accounts for collections roughly when they are between 60-90 days past due for a maximum recovery rate. The recovery rate dips as the account gets old. The following chart demonstrates the relationship between the Account-age and Recovery-Rate. Still, there are some industries where the average recovery rate is better than others.

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Inspire Your Startup Employees to Stay Engaged

Enterprise Recovery

Growing a new company isn't for the faint at heart. Employees must be passionate, willing to go the extra mile, and work long hours as part of a cycle of endless expectations. With so many American employees complaining of burnout and " quiet quitting ," startups are facing the same struggles as enterprise companies. Use these tips to inspire your startup employees to stay engaged.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Yes, You Can Still Travel on a Budget During Inflation

Nerd Wallet

I heard a podcast last week about how runaway inflation in Argentina has caused everyone to party more. Why? When inflation gets really bad, there’s no reason to save cash for a later date since it will only get less valuable. So Argentines tend to spend their paychecks as soon as they come in, filling. Sam Kemmis writes for NerdWallet. Email: skemmis@nerdwallet.com.

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CFPB Responds to TransUnion Motion by Blasting Fifth Circuit Ruling

Account Recovery

The ruling from the Fifth Circuit Court of Appeals doesn’t “make sense” and is “without support in law,” the Consumer Financial Protection Bureau argues in a response to a motion for supplemental authority that was filed by TransUnion as it seeks to use the ruling to get a lawsuit filed by the CFPB against the … The post CFPB Responds to TransUnion Motion by Blasting Fifth Circuit Ruling appeared first on AccountsRecovery.net.

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4 ways to fix problems with small business cash flow

American Profit Recovery

Our economy is changing rapidly and there has never been a better time for your business to do a health check. Everything seems to be rising for those running a small business. You’re battling rising costs of inventory, an increase in payroll costs, what you pay for transportation such as our lawn care clients and of course rising interest rates.

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CFPB Issues Guidance to Help Banks Avoid Charging Illegal Junk Fees on Deposit Accounts

Consumer Finance

Agency highlights surprise overdraft and surprise depositor fees.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Late fees- Do’s and Don’ts

Collect More

The dreaded late fee. Loved if you’re the one charging and collecting them, hated if you’re the one paying them. But a late fee is a late fee right? Wrong. Whilst the concept itself is fine and we actively encourage the use of them, it is vital you do it the right way. Do’s: – Have a written agreement with your customer which covers the late fees.

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Do Older Founders Have Traits that Make the Best Entrepreneurs?

Enterprise Recovery

In a recent Forbes article, the contributor suggests that older entrepreneurs outperform younger startup founders and lists numerous examples. GoDaddy was founded by Bob Parsons at age 47. E-Trade started with Bill Porter at age 54. Leo Goodwin, the founder of Geico, was 50. The article goes on to state that as individuals age, they're more likely to build a successful company.

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With Mortgage Rates Surging, Buydowns Are Ready for a Reboot

Nerd Wallet

Home buyers are looking for ways to whittle down their mortgage rates. As a result, a once-popular home-selling tactic is making a comeback. It’s called a temporary buydown, and it was widely used when mortgage rates were zooming upward in the late 1970s and early 1980s. The revival of the temporary buydown is timely, as. Holden Lewis writes for NerdWallet.

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House Subcommittee Chair Accuses CRAs of Failing to Fully Investigate Disputes

Account Recovery

The chair of the House Select Subcommittee on the Coronavirus Crisis has sent a letter to the Consumer Financial Protection Bureau, asking it to investigate the three major credit reporting agencies for possible violations of the Fair Credit Reporting Act, including potentially failing to investigate disputes filed by consumers. The 12-page letter, from Rep.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Small Business-You MUST do these before the end of the year

American Profit Recovery

We are entering a new type of economy in the coming months. If your small business wants to be prepared to weather the changing economic conditions, now is the time to act and put the systems in place to ensure your organization continues to thrive. You may already be seeing and experiencing the effects of our changing economy. Maybe your cost of goods has increased dramatically, or you have begun to see a trend in your accounts receivables, such as more people paying late.

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CFPB Takes Action to Address Junk Data in Credit Reports

Consumer Finance

Effort seeks to address false information on the credit reports of children in foster care and the general public.

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What Happens to My Personal Loan After Bankruptcy?

Sawin & Shea

When filing for bankruptcy, you can discharge certain types of personal loans, meaning that you’re no longer legally responsible for paying off the debt. A variety of factors determine whether or not you’ll be able to discharge all of certain personal loans, including whether the loan is secured or unsecured and whether you file via Chapter 7 or Chapter 13 bankruptcy.

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Using Regulation F to Maximize Recovery: Highlights from CBANC Webinar with Kelly Knepper-Stephens

True Accord

Just as technology has evolved leaps and bounds, so have consumer communication preferences with that technology, especially when it comes to debt collection. So in 2021, the Consumer Financial Protection Bureau (CFPB) rolled out Regulation F under the existing Fair Debt Collection Practices Act (FDCPA). Regulation F seeks to provide additional clarity around the key FDCPA prohibitions covering everything from harassment, such as the 7-in-7 call caps, to sample language for the initial communica

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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Musk-Twitter Deal: What Happens When a Company Goes Private?

Nerd Wallet

The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. Tesla CEO Elon Musk is set to finally complete his acquisition of Twitter on Friday, according to a Bloomberg.

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Biden, CFPB Take Next Step in Junk Fee Crackdown

Account Recovery

In a joint appearance yesterday, President Joe Biden and Rohit Chopra, the Director of the Consumer Financial Protection Bureau announced new guidance that deems a pair of fees charged by financial institutions to “likely” be unfair and unlawful under existing law. The announcement is part of a crackdown on what the federal government is labeling … The post Biden, CFPB Take Next Step in Junk Fee Crackdown appeared first on AccountsRecovery.net.

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This Hispanic Heritage Month Demands Multiracial Coalition Building for Economic Justice

Prosperity Now

As a proud Latina of maternal Puerto Rican descent, I adore Hispanic Heritage Month.

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CFPB Sues Payment Platform Used by YMCA Camps and Charity Race Organizers for Illegally Cramming Consumers With Junk Membership Fees

Consumer Finance

ACTIVE Network generated more than $300 million in membership fees using digital dark patterns and online trickery.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.