Tue.Mar 28, 2023

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Collector Sued for Responding to Alleged Refusal to Pay With Verification Letter

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Collector Sued for Responding to Alleged Refusal to Pay With Verification Letter first appeared on AccountsRecovery.net.

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Two More Reports Repeat: AI Will Probably Affect Your Job

Nerd Wallet

Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com. Twitter: @AnnaHelhoski. The article Two More Reports Repeat: AI Will Probably Affect Your Job originally appeared on NerdWallet.

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Law Firm to Pay $200k in Settlement with NY AG Over Data Breach

Account Recovery

A law firm that represents hospitals and healthcare organizations in litigation will pay $200,000 in an enforcement action with the Attorney General of New York after being accused of maintaining “poor data security measures” that resulted in a data breach which compromised the personal information of 114,000 patients of the firm’s clients.

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Does Online Therapy Work?

Nerd Wallet

John Rossheim writes for NerdWallet. Email: USexpansion@nerdwallet.com. The article Does Online Therapy Work? originally appeared on NerdWallet.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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PRA Group Names New CEO

Account Recovery

Less than a week after being penalized $24 million by the Consumer Financial Protection Bureau, PRA Group announced last night that it was replacing Kevin Stevenson, the co-founder of the company, with Vikram Atal, who will be the company’s new president and chief executive. Stevenson had served as president and CEO since 2017. Atal has … The post PRA Group Names New CEO first appeared on AccountsRecovery.net.

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Judge Grants MTD in FDCPA Case Over Refusal to Pay Sent to Creditor

Account Recovery

A District Court judge in California has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act by sending a verification letter after the plaintiff send the creditor a refusal to pay statement. A copy of the ruling in the case of Norton v. Mandarich Law Group … The post Judge Grants MTD in FDCPA Case Over Refusal to Pay Sent to Creditor first appeared on AccountsRecovery.net.

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Should You Lower Your Mortgage Rate With Discount Points?

Nerd Wallet

Holden Lewis writes for NerdWallet. Email: hlewis@nerdwallet.com. Twitter: @HoldenL. The article Should You Lower Your Mortgage Rate With Discount Points? originally appeared on NerdWallet.

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Daily Digest – March 28. Collector Sued for Responding to Alleged Refusal to Pay; Judge Grants MTD in FDCPA Case

Account Recovery

COLLECTOR SUED FOR RESPONDING TO ALLEGED REFUSAL TO PAY WITH VERIFICATION LETTER There are a number of circumstances under which I will choose to spotlight a complaint. Today’s complaint is an example of the dilemma that many collectors face — does a consumer’s declaration that he or she refuses to pay the debt mean that … The post Daily Digest – March 28.

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Your Financial Health Score

Nerd Wallet

NerdWallet writes for NerdWallet. Email: articles@nerdwallet.com. The article Your Financial Health Score originally appeared on NerdWallet.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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What Does the Bankruptcy Trustee Investigate?

Sawin & Shea

If you’re considering filing Chapter 7 or Chapter 13 bankruptcy, you need to be aware of the different components of the filing process, including the role of the bankruptcy trustee. The court-appointed bankruptcy trustee plays a vital role during bankruptcy because they represent debtors’ estates and will make recommendations to the bankruptcy court.

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Cost Plus Drugs Might Save Medicare Members Money — With a Catch

Nerd Wallet

Alex Rosenberg writes for NerdWallet. Email: arosenberg@nerdwallet.com. Twitter: @AlexPRosenberg. The article Cost Plus Drugs Might Save Medicare Members Money — With a Catch originally appeared on NerdWallet.

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Recent NLRB Decision Makes Unlawful the Proffer of a Severance Agreement with Standard “Confidentiality” and “Non-Disparagement” Provisions

Fraser

Background In McLaren Macomb , 372 NLRB No. 58 (2023), the National Labor Relations Board (“Board”) overruled two prior decisions and held that an employer violates the National Labor Relations Act (NLRA) “when it proffers a severance agreement with provisions that would restrict employees’ exercise of their NLRA rights,” including agreements containing reasonably standard confidentiality-of-agreement and non-disparagement provisions.

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What You Need to Know About Apple’s New Buy Now, Pay Later Plan

Nerd Wallet

Jackie Veling writes for NerdWallet. Email: jveling@nerdwallet.com. The article What You Need to Know About Apple’s New Buy Now, Pay Later Plan originally appeared on NerdWallet.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Bailiff shortage and Court errors costing landlords up to £20k

UK debt collections

Pressure on our legal system is causing unacceptable delays when landlords seek resolution through the courts for tenancy issues. That’s according to property rental service provider LegalforLandlords , whose staff have collated a list of issues they believe show landlords are expected simply to ‘grin and bear it.’ Examples cited vary in their severity, but one factor, in particular, is causing concern.

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New Rocket Visa Signature Card Earns Money-Saving Points for Homeowners

Nerd Wallet

Sara Rathner writes for NerdWallet. Email: srathner@nerdwallet.com. Twitter: @sarakrathner. The article New Rocket Visa Signature Card Earns Money-Saving Points for Homeowners originally appeared on NerdWallet.

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Everything You Need to Know About TTM

Payment Savvy

Investors and financial analysts are constantly searching for metrics that can help them better understand a company’s financial performance. One such metric is the Trailing Twelve Months (TTM) calculation. TTM is a powerful tool that takes into account a company’s financial data from the previous four quarters and is regularly updated to reflect the latest performance of the company.

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How the 41% of Americans With a Travel Card Can Boost Rewards

Nerd Wallet

Erin El Issa writes for NerdWallet. Email: erin@nerdwallet.com. The article How the 41% of Americans With a Travel Card Can Boost Rewards originally appeared on NerdWallet.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Supreme Court Holds That Fraud Exception to Debt Discharge can Include Fraud by Someone Other Than the Debtor

PBWT

We have previously blogged about Bartenwerfer v. Buckley , No. 21-908, a Supreme Court case concerning the scope of the fraud exception to the dischargeability of debts in bankruptcy. Section 523 of the Bankruptcy Code exempts from discharge “any debt. for money, property, services, or an extension, renewal, or refinancing of credit, to the extent obtained by. false pretenses, a false representation, or actual fraud.” 11 U.S.C. § 523(a)(2)(A).

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Credit One vs. Capital One: What’s the Difference?

Nerd Wallet

Jae Bratton writes for NerdWallet. Email: jbratton@nerdwallet.com. The article Credit One vs. Capital One: What’s the Difference? originally appeared on NerdWallet.

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FTC Reaches Settlement Banning Three Companies From Extended Automobile Warranty Industry

Troutman Sanders

The Federal Trade Commission (FTC) has reached a settlement with three companies over an alleged telemarketing scam involving extended automobile warranties. In addition to imposing a penalty of $6.6 million, which is largely suspended based on the companies’ inability to pay, the stipulated order includes a lifetime ban from the extended automobile warranty industry and from all outbound telemarketing.

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Can You Take Your Own Passport Photo?

Nerd Wallet

Jennifer Calonia writes for NerdWallet. Email: travel@nerdwallet.com. The article Can You Take Your Own Passport Photo? originally appeared on NerdWallet.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Sixth Circuit Affirms Summary Judgment Finding Defendant Not a “Debt Collector” Under the FDCPA Where Account Was Not in Default When Transferred

Troutman Sanders

As discussed here , in August 2020, a district court for the Middle District of Tennessee held that a medical provider’s third-party billing servicer did not qualify as a debt collector under the Fair Debt Collections Practices Act (FDCPA) because the debt was not in default when it was placed with the extended billing office (EBO). On March 24, 2023, the Sixth Circuit affirmed that decision.

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How to Unlock the Power of Hyper-Personalization

Fico Collections

Home Blog FICO How to Unlock the Power of Hyper-Personalization To achieve hyper-personalization, banks must understand their customers’ activity, behaviors and preferences across the entire banking ecosystem FICO Admin Thu, 12/19/2019 - 16:29 by Bill Waid Chief Product and Technology Officer expand_less Back To Top Tue, 03/28/2023 - 15:00 The American Bankers Association (ABA) recently surveyed its members about marketing’s use of data and analytics.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities State Activities Federal Activities: On March 24, the Federal Reserve Board of Governors (Federal Reserve) denied Wyoming-based Custodia Bank’s request for membership in the Federal Reserve System based on four factors: Managerial Factor : Custodia’s risk management and controls re

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FICO Women Leaders: Sharing Our Insights and Success

Fico Collections

Home Blog FICO FICO Women Leaders: Sharing Our Insights and Success What we’ve learned in the FICO Women Leaders program can help other companies as well JessicaButalla@fico.com Tue, 07/19/2022 - 16:11 by Stephanie Covert EVP, Software expand_less Back To Top Tue, 03/28/2023 - 15:35 I am passionate about advancing women in the workplace, and fostering the next generation of women leaders.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?