Tue.Apr 18, 2023

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Class Action Accuses Collector of Failing to Include Itemization Info in Initial Email

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call … The post Class Action Accuses Collector of Failing to Include Itemization Info in Initial Email first appeared on AccountsRecovery.net.

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Prepared Statement of James S. Rice before the Committee on Veterans’ Affairs United States Senate

Consumer Finance

CFPB Office of Servicemember Affairs Assistant Director Jim Rice discusses recent CFPB efforts to understand the veteran financial experience, enforce the law, and coordinate efforts across the federal government and in the states.

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Judge Remands FDCPA Case Back to State Court

Account Recovery

A District Court judge in Florida has granted a plaintiff’s motion to remand a Fair Debt Collection Practices Act case back to state court where it was originally filed and denied a defendant’s motion to dismiss as moot, ruling the claims made by the plaintiff were not sufficient for the case to have standing in … The post Judge Remands FDCPA Case Back to State Court first appeared on AccountsRecovery.net.

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The Latino Economic Development Center: Securing Stable Housing through Community Empowerment and Advocacy

Prosperity Now

For 32 years, the Latino Economic Development Center (LEDC) has been driving the economic and social advancement of low-middle-income Latinos

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Illinois Appeals Court Shuts Down Consumer For Missing Info in Brief

Account Recovery

Remember when you were in school and your teachers had all those rules when it came to writing reports and essays? The font had to be the right size and you needed annotated footnotes and a bibliography (did I just date myself with that one?), among a host of other things you thought were silly. … The post Illinois Appeals Court Shuts Down Consumer For Missing Info in Brief first appeared on AccountsRecovery.net.

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Consumers Want Online Payment Options, But Healthcare Providers are Slow to Adopt

Account Recovery

More than 90% of consumers are paying their recurring bills online, and, if given the choice, nearly 60% of consumers would pay their medical bills using platforms like Zelle, PayPal, or Venmo, according to the results of a healthcare trends survey released recently by JPMorgan Chase. Labor shortages at healthcare providers is making it harder … The post Consumers Want Online Payment Options, But Healthcare Providers are Slow to Adopt first appeared on AccountsRecovery.net.

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If a Bank Fails, Is the Money My Debt Collection Lawyer Collects at Risk?

FFGN COLLECT NY

What happens to the money on deposit at the debt collection lawyer’s bank if that bank fails? Could you stand to lose the money? Recent news could leave you wondering whether monies collected and deposited by your debt collection attorney on your behalf will be safe or at risk. This time around the federal government agreed to make good on all funds in deposit at Signature Bank and SVB despite the FDIC limit to insure a maximum of $250,00.00 on deposit at each financial institution.

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Daily Digest – April 18. Class Action Accuses Collector of Failing to Include Itemization Info in Email; Judge Remands FDCPA Case Back to State Court

Account Recovery

CLASS ACTION ACCUSES COLLECTOR OF FAILING TO INCLUDE ITEMIZATION INFO IN INITIAL EMAIL A class-action lawsuit has been filed in New York federal court against a collection agency for allegedly sending an initial communication to a consumer via email without including all of the itemization information required under Regulation F. More details here. This series … The post Daily Digest – April 18.

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Produce Department: 3 Ways to Track Staff Performance

NCBA Law Practice Management Blog

Many law firms default to using subjective methods to define staff performance – which, frankly, isn’t good for anybody. Your employe e s have no idea how they’re being judge d , since there is no objective criteria in place; and, you’re kind of winging it, too, as an owner or managing partner, which makes it almost impossible to justify anything you do.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Courts Continue to Scrutinize ERISA Health Plan Benefit Denial Letters

Troutman Sanders

As discussed here , administrators’ health plan benefit denial letters have recently been under scrutiny by the courts. For example, in D.K. et al. v. United Behavioral Health et al. , the Tenth Circuit is reviewing a district court’s decision that health plan benefit denial letters must contain more fulsome discussions of the administrator’s determination, similar to disability plan benefit denial letters.

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The End: If Your Workflows Don’t Terminate, You’ll Be at a Loss

NCBA Law Practice Management Blog

T here are at least two types of people who can’t abide loose ends: mob bosses and lawyers. Focusing on the latter, much of an attorney’s job is the movement toward tying things up, and putting a bow on them. Now, over the course of the last few years, especially, there has been a lot of talk about the importance of workflows in law firms. And, it’s true : process is vital to managing a law firm + it’s still something of a competitive advantage for the lawyers who use it, as against those who do

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An online company is doing mechanic’s liens for less. Why should I hire you?

Collections Law

A mechanic’s lien gives builders, contractors and some others in the construction industry a collection mechanism that other industries don’t have. With a written contract or documents constituting a written contract, you can place a lien against the property which they improved for unpaid debt. The property owner cannot sell the property without satisfying the lien.

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Commercial Debt Collection for Businesses – 2023 Guide

Direct Recovery

Taking on debt is one of the most common ways to fuel a rapidly growing small business. But that debt can quickly become an anchor weighing down the entire company if growth sputters, and the resulting collections can be even more problematic than the debt in the first place. If your business regularly offers credit terms on B2B sales, it is essential to ensure clients stay current on their payment plans.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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DebtCo & Taurus Collections Announce Partnership

Taurus Collect

DebtCo & Taurus announce strategic debt collection partnership The world of debt collection has long been plagued by inefficiencies and outdated practices. However, the industry is finally experiencing a transformation, as leading companies DebtCo UK , a digital debt collections agency, and Taurus Collections announce a strategic partnership to offer innovative debt collection services across the UK and Ireland.

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Director Chopra’s Prepared Remarks at Justice Department Interagency Event in Newark, New Jersey to Highlight Efforts to Combat Modern-Day Redlining

Consumer Finance

Director Chopra delivered prepared remarks on modern-day redlining at Seton Hall University.

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NACM Member Spotlight: Designations Fine Tune Your Credit Skills

NACM

Credit professionals who have been in the industry for several years have lots of knowledge and expertise in their career. But it's never too late to learn something new—or fine tune those skills you use on a daily basis. Just like a car, even the most reliable tires need to be rotated after a while to keep the machine rolling. "When I got recruite.

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Payment Workflow Examples to Increase Business Cash Flow

PDC Flow

Payment workflows (like sending customer invoices with payment requests) are an integral part of your business sales cycle and customer experience. Many companies that accept B2B payments – or provide their goods and services before collecting payments – need to think about the full customer journey, including billing workflows. What are Workflows? A workflow is any repeatable process your business uses to get contracts signed, invoices delivered, and payments approved and collected.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities State Activities Federal Activities: On April 15, House of Representatives document repository published a new draft bill that would establish a potential statutory framework for payment stablecoins.