Tue.Sep 28, 2021

article thumbnail

Judge Grants MTD in FDCPA Case Involving Overheard Voicemail Message

Account Recovery

A District Court judge in North Carolina has granted a defendant’s motion to dismiss after it was accused of violating the Fair Debt Collection Practices Act by leaving a voicemail message on an individual’s cell phone that was overheard by the plaintiff’s sister, ruling that cell phone voicemails are intended to be private and if … The post Judge Grants MTD in FDCPA Case Involving Overheard Voicemail Message appeared first on AccountsRecovery.net.

article thumbnail

Parents With Student Debt Want A Do-Over

Nerd Wallet

Many parents who took on student debt for their kids regret the decision: Nearly 1 in 3 parents (30%) with federal parent PLUS loans say if they could do it over, they’d ask their children to rethink their education plans so they wouldn’t have to take out the loans. These results, part of a July. Anna Helhoski writes for NerdWallet. Email: anna@nerdwallet.com.

Education 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Report Calls Collection Litigation ‘Broken,’ Makes Suggestions to Reform Process

Account Recovery

A nonprofit organization in Washington, D.C. has published a report on the debt collection litigation market, outlining a series of recommendations to state and federal lawmakers to make the process “safer and fairer” for everyone. The report, published by The Aspen Institute, says the current system for collecting unpaid debts “is broken” is because plaintiffs … The post Report Calls Collection Litigation ‘Broken,’ Makes Suggestions to Reform Process ap

article thumbnail

Using a Mortgage Broker vs. a Bank

Nerd Wallet

Whether it’s better to work with a mortgage broker or get a home loan directly from a bank depends on your financial situation and your preferences. For example, if you might have trouble qualifying for a mortgage or you place a high value on convenience, a mortgage broker may be worthwhile for you. On the. Kate Wood writes for NerdWallet. Email: kwood@nerdwallet.com.

Banks 112
article thumbnail

From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

article thumbnail

Judge Grants MTD in FDCPA Case Over Lack of Verification Notice

Account Recovery

A District Court judge in Arkansas has granted a defendant’s motion to dismiss for lack of standing and failure to state a claim in a Fair Debt Collection Practices Act case even though it failed to send a timely validation notice, ruling that am underlying collection lawsuit provided the plaintiff will all the information he … The post Judge Grants MTD in FDCPA Case Over Lack of Verification Notice appeared first on AccountsRecovery.net.

More Trending

article thumbnail

CFPB Complaints Keep Skyrocketing As Lawsuit Totals Rise More Slowly: WebRecon

Account Recovery

Plaintiffs were a little bit busier in August than they have been in recent months, according to data released recently by WebRecon, while consumers slowed down the number of complaints they filed with the Consumer Financial Protection Bureau. The number of lawsuits filed against companies in the accounts receivable management industry alleging violations of the … The post CFPB Complaints Keep Skyrocketing As Lawsuit Totals Rise More Slowly: WebRecon appeared first on AccountsRecovery.net.

article thumbnail

Stripe vs. PayPal: Which Is Right for Your Business?

Nerd Wallet

Stripe and PayPal are payment service providers, or PSPs, that help small businesses accept payments online. PayPal may be better for small businesses looking for a simple online payments system that integrates into their e-commerce platforms. But if customization is a priority for you, consider Stripe instead. Here’s how these options stack up. What to.

90
article thumbnail

Daily Digest – September 28. Judge Grants MTD in Voicemail FDCPA Case; Report Calls Collection Litigation ‘Broken’ Process

Account Recovery

JUDGE GRANTS MTD IN FDCPA CASE INVOLVING OVERHEARD VOICEMAIL MESSAGE A District Court judge in North Carolina has granted a defendant’s motion to dismiss after it was accused of violating the Fair Debt Collection Practices Act by leaving a voicemail message on an individual’s cell phone that was overheard by the plaintiff’s sister, ruling that … The post Daily Digest – September 28.

article thumbnail

CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020

Consumer Finance

The Consumer Financial Protection Bureau released its fifth biennial report to Congress today on the consumer credit card market, finding that the market’s growth over the last few years reversed course in 2020.

article thumbnail

When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

article thumbnail

4 Reasons to Skip Marriott Bonvoy

Nerd Wallet

Joining a hotel loyalty program is a great way to increase your elite status tier with a specific chain as well as rack up enough rewards for a free stay. The program you ultimately pick is going to vary based on your travel patterns. Whether you go for Hilton Honors, IHG Rewards Club, Marriott Bonvoy. Anya Kartashova writes for NerdWallet. Email: travel@nerdwallet.com.

81
article thumbnail

5 Tips for Recovering Outstanding Debt

Micro Bilt

From college debt to unpaid loans, more and more people are getting behind on crucial finances. If you're a debt collector or someone who is owed money, you're probably wondering what you can do to ensure you're paid. Keep reading to learn all about 5 tips for recovering outstanding debt.

article thumbnail

7 of the Cheapest Airline Awards You Can Book With Miles

Nerd Wallet

Most U.S. airline loyalty programs have eliminated award charts in the last few years, which has brought less certainty to travelers wanting to predict how much an airline award might cost. But the change also has a silver lining: It’s meant that with the right tools, savvy points travelers can find really cheap award flights. With most. JT Genter writes for NerdWallet.

58
article thumbnail

Want to keep customer satisfaction high within automotive? Ensure an optimal order-to-cash process

On Guard

Want to keep customer satisfaction high within automotive? Ensure an optimal order-to-cash process. Cars have become our most important mode of transportation over the past century. We are unable – and unwilling – to imagine the streets without them. And we likely won’t have to if the automotive sector has anything to do with it. The sector is making every effort to continuously innovate and pioneer cars in order to keep up with environmental, societal and economic demands.

article thumbnail

ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

article thumbnail

How to Purchase Theme Park Tickets With Points

Nerd Wallet

Whether you’re a Disney aficionado, a Universal fan or a lover of Lego, amusement parks are a great way to spend a day — or week. But rising ticket costs can price out vacationers quickly, who may wonder if there’s a way to get discounted park tickets. The answer is yes, and it’s by using. Carissa Rawson writes for NerdWallet. Email: wpguestuser+carissarawson@nerdwallet.com.

57
article thumbnail

Seventh Circuit District Court Dismisses FDCPA Case for Lack of Article III Standing

Troutman Sanders

In Friend v. CACH LLC , a district court in the Seventh Circuit dismissed a Fair Debt Collection Practices Act (FDCPA) case for lack of Article III standing. In its holding, the court emphasized that to establish Article III standing, a plaintiff must establish concrete harm that he/she would not have incurred had the debt collector complied with the FDCPA.

article thumbnail

Trust the Process: Systemization Is What Separate Modern Law Firms

NCBA Law Practice Management Blog

A lot of law firms know they’re inefficient, but don’t know why. ( I know, it sounds like a country song. ) But, the reason is pretty simple: it’s because those law firms don’t employ systems. By default, law firms that build and apply workflows can work faster and more accurately. At that point, the discourse changes, from ‘why are we so inefficient’ to ‘how do we become more efficient’.

article thumbnail

CFPB report on consumer complaints finds variations by race and wealth

Public Citizen

The Consumer Financial Protection Bureau has released a report analyzing, by U.S. Census tract, patterns in the consumer complaints submitted to the CFPB between 2018 and 2020. The report finds that the complaints from wealthier communities and communities with higher percentages of white, non-Hispanic residents were more frequently about loan origination and performing servicing, while the complaints from communities of color and lower income communities were more frequently about credit report

Loans 40
article thumbnail

You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

article thumbnail

7th Cir. Holds Collecting ‘Fees On Fees’ Did Not Violate The FDCPA

Collection Industry News

Source: site. The U.S. Court of Appeals for the Seventh Circuit recently affirmed judgment in a debt collector’s favor against claims that its efforts to collect attorney’s fees incurred to collect a debt — including the fees incurred in collecting the attorney’s fees — violated the federal Fair Debt Collection Practices Act. In so ruling, the Seventh Circuit concluded that dismissal of a related state court action brought by the debt collector to collect attorney’s fees for lack of prosecution

article thumbnail

FTC settement bans bogus debt collectors from collections

Public Citizen

An Atlanta-based debt collection company and its owners will be permanently banned from the debt collection industry under the terms of a settlement with the Federal Trade Commission. The FTC's press release is here.

article thumbnail

CFPB Outlines Consumer Complaint Patterns By Demographics

Collection Industry News

Source: site. The CFPB report titled, “Consumer complaints throughout the credit life cycle, by demographic characteristic,” revealed that complaints from wealthier communities and communities with higher percentages of white, non-Hispanic residents were more frequently about loan origination and performing servicing, while the complaints from communities of color and lower-income communities were more frequently about credit reporting, identity theft, and delinquent servicing.

Loans 40
article thumbnail

CFPB Director Nomination Advances in the US Senate

Troutman Sanders

On September 21, the U.S. Senate voted 49-48 along party lines on a procedural motion to advance the nomination of current Federal Trade Commission (FTC) Commissioner Rohit Chopra to become the director of the Consumer Financial Protection Bureau (CFPB). Commissioner Chopra’s nomination had been in limbo since March, when the Senate Banking Committee failed to overcome a deadlock in advancing the nomination to the Senate floor.

Trade 52
article thumbnail

The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

article thumbnail

CFPB Alleges That Service Provider Helped Credit-Repair Businesses Charge Illegal Fees

Collection Industry News

Source: site. On September 20, the CFPB filed a lawsuit in federal. district court against a California-based software company and its. owner for allegedly violating the Telemarketing Sales Rule (TSR). and the Consumer Financial Protection Act of 2010 (CFPA) by. providing substantial assistance or support to credit-repair. businesses that use telemarketing and charge unlawful advance fees. to consumers.

article thumbnail

Who is PDCflow? Meet Matt Reichard

PDC Flow

Software companies require many types of expertise to function. They need sales professionals to help customers get the right tools for the job, customer success staff standing by for questions and marketers to get the word out about the latest products and services. But what about the employees most customers never meet? PDCflow’s developers, IT and other internal staff work hard to keep our products running and create new features that push our company forward.

17
article thumbnail

Student Debt Weakens Retirement Security

Collection Industry News

Source: site. In the past, older households were more likely to retire debt free with a paid-off mortgage. Those days are over. Student loan debt for older adults, their children, and their grandchildren has been rising for decades. Debt undermining retirement security is a sinister and under-appreciated problem, but the United States Government Accountability Office (GAO) is catching on.

article thumbnail

Biden’s IRS Bank Account Snooping Plan Faces Mounting Opposition

Collection Industry News

Source: site. Banks are pushing back against a proposal from the Biden administration that could force them to turn over customers’ account information to the Internal Revenue Service. Under the plan, banks and other financial institutions would be required to annually report customers’ account inflows and outflows of $600 or more to the IRS. The White House has estimated the policy, which would apply to bank, loan and investment accounts, could generate about $463 billion in additional reve

Banks 40
article thumbnail

How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.