Account Recovery

DECEMBER 27, 2022

A District Court judge in Florida has granted preliminary approval of a $2.8 million settlement in a Fair Debt Collection Practices Act class-action case involving convenience fees charged when consumers made payments on their mortgages over the phone or online. A copy of the preliminary approval in the case of Morris v. PHH Mortgage can … The post Judge Approves $2.8M Settlement in FDCPA Convenience Fee Class Action first appeared on AccountsRecovery.net.

Fair Debt Collection 246

Fair Debt Collection Collections 246

Nerd Wallet

DECEMBER 27, 2022

Sally French writes for NerdWallet. Email: sfrench@nerdwallet.com. Twitter: @SAFmedia. The article Southwest Airlines’ Holiday Disaster: Now What? originally appeared on NerdWallet.

121

121

Account Recovery

DECEMBER 27, 2022

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

245

245

Nerd Wallet

DECEMBER 27, 2022

Josh Garber writes for NerdWallet. Email: travel@nerdwallet.com. The article Best Long-Term Travel Insurance originally appeared on NerdWallet.

79

79

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

Account Recovery

DECEMBER 27, 2022

APPEALS COURT UPHOLDS DISMISSAL OF FCRA CLASS-ACTION OVER CODE USED TO REPORT DEBT DURING PANDEMIC FORBEARANCE The Court of Appeals for the Ninth Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued in a class action for violating the Fair Credit Reporting Act because of the code it used … The post Daily Digest – December 27.

245

245

Account Recovery

DECEMBER 27, 2022

The Court of Appeals for the Ninth Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued in a class action for violating the Fair Credit Reporting Act because of the code it used when furnishing information about the debt to credit reporting agencies while the account was in a … The post Appeals Court Upholds Dismissal of FCRA Class-Action Over Code Used to Report Debt During Pandemic Forbearance first appeared on AccountsRecovery.net.

Loans 244

Loans 244

Nerd Wallet

DECEMBER 27, 2022

JT Genter writes for NerdWallet. Email: travel@nerdwallet.com. The article The Guide to Oneworld Lounges originally appeared on NerdWallet.

52

52

Account Recovery

DECEMBER 27, 2022

The Attorney General of Massachusetts has announced an enforcement action against a mortgage servicing company that will pay $975,000 for engaging in unfair debt collection practices by failing to provide compliant debt validation notices and calling individuals more frequently than is allowed by state law, while also failing to make required efforts to help individuals … The post Mortgage Servicer Reaches $975k Settlement with Mass.

Collections 237

Collections 237

Collection Industry News

DECEMBER 27, 2022

This bestseller by Marketdata examines the $15 billion business of debt collection agencies. Complaints by consumers about harassment by collectors still exists and tops the list of complaints to the FTC. Federal and state regulations have reduced recovery rates, resulting in slow growth. However, the Covid-19 pandemic really didn’t hurt this business, as consumers used stimulus payments and enhanced unemployment benefits to pay down their debts in 2020.

Collection Agencies 40

Collection Agencies Collections Agency Collections Bankruptcy 40

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

AGA

DECEMBER 27, 2022

From The Virtual Credit Manager. 8 Factors to Consider When Evaluating Customer Creditworthiness & the 5 Primary Data Sources that Inform Credit Decisions. Creditworthiness refers to a business’s ability to repay its debts. A customer that has a history of paying their debts on time and in full has clearly been creditworthy, but will they continue to pay within terms on their next order, or six months from now, or a year from now?

Creditworthiness 40

Creditworthiness Credit Management Collections 40

NACM

DECEMBER 27, 2022

The U.S. economy grew faster than initially thought in Q3 at 3.2% year over year, up from the 2.9% estimate—sparking fears that the Fed could raise interest rates more than expected in 2023. However, "The final GDP report is one of most backward-looking readings the government releases, looking at the state of the economy nearly three months a.

Government 5

Government 5

Troutman Sanders

DECEMBER 27, 2022

To help you keep abreast of relevant activities, below find a breakdown of some of the biggest events at the federal and state levels to impact the Consumer Finance Services industry this past week: Federal Activities. State Activities. Federal Activities: On December 23, the Federal Trade Commission (FTC) issued a proposed consent order, requiring Mastercard to end a practice that allegedly forced merchants to route debit card payments through Mastercard’s payment network in violation of the Du

Financial services 52

Financial services Banks Trade Retail 52