Fri.Dec 04, 2020

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FDCPA Suits Continue Decline as FCRA and TCPA Suits Climb: WebRecon

Account Recovery

Consumers and the attorneys who represent them in litigation against companies in the accounts receivable management industry continued to forgo the Fair Debt Collection Practices Act in favor of the Fair Credit Reporting Act and the Telephone Consumer Protection Act, according to data released by WebRecon. The number of FDCPA lawsuits trended downward in six … The post FDCPA Suits Continue Decline as FCRA and TCPA Suits Climb: WebRecon appeared first on AccountsRecovery.net.

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Your business hired a collection agency. Now what?

American Profit Recovery

If your organization has had challenges in getting customers to pay or pay on time, you have most likely taken the steps to work with a collection agency. The right agency will help you get back on track as well as help your customers find a solution to their ongoing debt. You have probably interviewed a few collection agencies and you have finally chosen a company that you can work with and that fits your needs.

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Daily Digest – December 4. Judge Grants MTD in FDCPA Class Action Over $0 Balance; FCC Gives Providers Safe Harbor From Blocking Calls

Account Recovery

JUDGE GRANTS MTD IN FDCPA CLASS ACTION OVER $0.00 BALANCE LINE ITEM IN LETTER In a case that was defended by Patrick Newman at Bassford Remele, a District Court judge in Wisconsin has granted a defendant’s motion to dismiss after it was sued in a putative class action for violating the Fair Debt Collection Practices … The post Daily Digest – December 4.

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How to Resolve Late Payments During a Pandemic and the Holidays

Enterprise Recovery

As if it's not challenging enough to deal with late paying clients, the pandemic and the holiday season can add more stress. Your business may be working to resolve late payments to close out your year. Your clients may be struggling with cash flow shortages due to the pandemic. Is there a gentle-yet-firm way to ask that your invoices are paid on time?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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FCC Gives Voice Service Providers Safe Harbor From Inadvertently Blocking Legitimate Calls

Account Recovery

The Federal Communications Commission has issued a Report and Order that gives voice service providers more power to block calls they deem likely to be a specific type of scam call while also announcing it is expanding its work with law enforcement agencies across the globe. The orders are in conjunction with the FCC’s efforts … The post FCC Gives Voice Service Providers Safe Harbor From Inadvertently Blocking Legitimate Calls appeared first on AccountsRecovery.net.

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Judge Grants MTD in FDCPA Class Action Over $0.00 Balance Line Item in Letter

Account Recovery

In a case that was defended by Patrick Newman at Bassford Remele, a District Court judge in Wisconsin has granted a defendant’s motion to dismiss after it was sued in a putative class action for violating the Fair Debt Collection Practices Act because it included line items in a collection letter indicating that the plaintiffs … The post Judge Grants MTD in FDCPA Class Action Over $0.00 Balance Line Item in Letter appeared first on AccountsRecovery.net.

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Governing a Community Association through COVID-19: Common Elements

Jimerson Firm

The first COVID-19 related Emergency Order from Florida’s Department of Business and Professional Regulation (“DBPR”) was issued on March 16, 2020 (“2020-01”). Now, nine (9) months later and there is another spike of COVID-19 infections across the country. As COVID-19 infections spike, board members of Community Associations across the state may want some guidance on what they can do with their common elements.

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How to Be Effective With Your Generosity in 2020

Nerd Wallet

If you’re fortunate enough to be able to donate money this year, plenty of causes need your attention. In a year like 2020, choosing where to direct your dollars is like picking your favorite child. Should your money go toward nonprofits providing basic needs, organizations fighting for social justice or a campaign to help local. Amrita Jayakumar is a writer at NerdWallet.

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Decision breathes some life into Maryland’s weak anti-SLAPP statute

Public Citizen

by Paul Alan Levy. Although Maryland was one of the first states to adopt an anti-SLAPP law, its weaknesses have become apparent over the years as other states have adopted stronger protections against suits brought to suppress fress speech. Two of the most important obstacles to effectiveness of the statutes are found in the statute’s requirement that, before the law may be used as the basis for a dismissal, the trial court find both bad faith and an intent to inhibit speech on the part of the

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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BlockFi Unveils Bitcoin-Earning Credit Card: 1.5% Back, $200 Annual Fee

Nerd Wallet

Rewards credit cards typically earn cardholders cash back, points or airline miles for their spending — but a new product will soon offer rewards in the form of bitcoin, a cryptocurrency, for those willing to pay a hefty annual fee. The BlockFi Bitcoin Rewards credit card will earn 1.5% cash back on purchases, which will. Kimberly Palmer is a writer at NerdWallet.

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Top Legal firm warns of Insolvency tsunami

UK debt collections

A Top 100 Law firm has warned of a possible tidal wave of insolvencies in Spring 2021 which risks paralysing the UK’s courts system. Manchester based JMW Solicitor’s analysis shows that corporate insolvencies adown circa 42% year-on-year in October 2020; whilst Creditor Voluntary Liquidations , are down 36%, there is a decrease of 76% for Compulsory Liquidations and a decrease of 35% for Administrations.

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How Much Does Medicare Part B Cost?

Nerd Wallet

Medicare Part B is outpatient coverage that helps pay for doctor visits and other medical services and supplies. It’s something most seniors rely on and those approaching age 65 look forward to. » Learn what Medicare Part B covers But it does come with costs. There are premiums, deductibles, copays and, in some cases, penalties. Walecia Konrad is a writer at NerdWallet.

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Ninth Circuit Dismisses FDCPA Case Over Lack of Standing

Troutman Sanders

The Ninth Circuit Court of Appeals, deciding to take up the issue of Plaintiff’s standing sua sponte , recently remanded the case of Adams v. Skagit Bonded Collectors, LLC d/b/a SB&C Ltd. back to the District Court with instructions to dismiss the case without prejudice for lack of jurisdiction. This case involved an FDCPA complaint by Brett Adams (“Adams”) against Skagit Bonded Collectors, LLC (“Skagit”) alleging that he received debt collection letters that failed to clearly identify the c

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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What Is Interest?

Nerd Wallet

Interest is the money you receive for loaning out funds, and it’s also the money you pay when you borrow funds. In a nutshell, it’s the amount charged for the privilege of using someone’s money. If your savings account earns interest, your bank or credit union is likely using the funds in it to make. Margarette Burnette is a writer at NerdWallet. Email: mburnette@nerdwallet.com.

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FICO Score 10 Suite Available from All Three Credit Bureaus

Fico Collections

The FICO® Score 10 Suite, which includes FICO Score 10 and FICO Score 10 T, is now generally available from all three credit bureaus. The FICO® Score 10 Suite outperforms all previous FICO Scores, giving lenders unparalleled predictive power to make more precise lending decisions. With the FICO® Score 10 Suite, lenders gain up to a ten percent predictive lift over previous FICO Score models.

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British Airways Classes: The Guide

Nerd Wallet

If you’re considering flying with British Airways, why not fly in comfort? Flying economy can certainly get you to your destination, but not without its inconveniences. That’s why understanding the British Airways’ class differences can help you find the right ticket to fit your flight preferences and desired experience. Read more to learn about how.

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COVID-19 Collections Impact Bulletin: State Responses (December 2020 Update)

Burr Forman

Financial institutions, servicers, lenders, and debt collectors must stay up-to-date on evolving federal and state laws stemming from the COVID-19 pandemic, as such laws impact all facets of consumer loan servicing and debt collection. As 2020 comes to a close, it would be an understatement to say that the COVID-19 pandemic has significantly impacted the way we conduct business and live our everyday lives.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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A Nice List Is Not Enough for Rule 23 Class Certification

Troutman Sanders

The Tenth Circuit recently confirmed in a Telephone Consumer Protection Act class action that a plaintiff has to provide more than a list of potential plaintiffs’ names to certify a class. The Tenth Circuit appeal in Rivera v. Exeter Finance Corp. , No. 20-1031 (10th Cir. Nov. 23, 2020), affirmed the District of Colorado’s denial of class certification in the case.

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Using Proven and Effective Tactics for Debt Collection for Small Businesses

Collections Law

Nothing is more frustrating than when a customer tells you that they will fulfill their outstanding debts, but they then fail to do so. While some may wait for the payment in an effort to keep their business, more often than not, the late payments continue — if you receive a payment at all. If you go along with this arrangement, you put the debtor into the driver’s seat of the business relationship.

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Dee Pridgen article critiques the ALI's proposed Restatement of the Law of Consumer Contracts

Public Citizen

Dee Pridgen of Wyoming has written ALI's Restatement of the Law of Consumer Contracts: Perpetuating a Legal Fiction? 32 Loyola Consumer Law Review No. 3, (2020). Here's the abstract: The American Law Institute’s proposed Restatement of the Law of Consumer Contracts has undergone a lengthy process of drafts and discussions, but the road to completion has been rocky.

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Using Proven and Effective Tactics for Debt Collection for Small Businesses

Collections Law

Nothing is more frustrating than when a customer tells you that they will fulfill their outstanding debts, but they then fail to do so. While some may wait for the payment in an effort to keep their business, more often than not, the late payments continue — if you receive a payment at all. If you go along with this arrangement, you put the debtor into the driver’s seat of the business relationship.

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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

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WaPo reports that the bipartisan pandemic relief bill would insulate businesses that carelessly give consumers COVID from accountability

Public Citizen

by Jeff Sovern. Here , though the report on liability is not very detailed and so perhaps it is less bad than I fear. But if not, as I have written in a different context, this is a terrible idea and will lead to more people getting the virus.

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Adapting for Recovery: credit and collections beyond the pandemic

CSA

A guest blog by CSA CEO Chris Leslie for Indesser where he discusses credit and collections beyond the pandemic can be read on their website now. Read blog.

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Dec 4, Do Not Pay Debt Collectors Until You Read This!

Debt Collection Answers

5 things you must do when dealing with debt collectors. Do not pay debt collectors until you take these steps!

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How to Prepare for Student Loan Payments to Restart in 2021

Nerd Wallet

The new year could spell trouble for millions of student loan borrowers who haven’t had to make a payment since March. The payment pause, known as a forbearance, began March 13 as part of the original coronavirus relief package and in August was extended through the end of the year by President Donald Trump. The. Anna Helhoski is a writer at NerdWallet.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.