Fri.Jan 22, 2021

article thumbnail

Guest Post: Pandemic Heightens Importance of Vendor Oversight

Account Recovery

EDITOR’S NOTE: The following article was originally published by Jamie Welsh at Harvest Strategy Group and is re-published here with the company’s permission. When the pandemic hit, we as an industry first looked inward ensuring the safety of our staff and their families and then towards making sure that they could securely and effectively operate … The post Guest Post: Pandemic Heightens Importance of Vendor Oversight appeared first on AccountsRecovery.net.

246
246
article thumbnail

How to Reduce Churn Among SaaS Customers

Enterprise Recovery

If you're in sales, and we all are, you've heard the expression that it's cheaper to retain a customer than to get a new one. Sales and marketing is expensive and retention is easier because the relationship has already been established. Instead of losing customers, especially SaaS customers that have been working with you for months or years, let's try to understand why they're leaving.

229
229
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seventh Circuit Issues Another Ruling on Standing, Affirming Lower Court Dismissal

Account Recovery

The Seventh Circuit Court of Appeals continued its assault on standing in Fair Debt Collection Practices Act cases yesterday, affirming a District Court ruling that a plaintiff lacked standing to sue a debt collector because she did not try to show an intent to dispute a debt while suing because she was confused about how … The post Seventh Circuit Issues Another Ruling on Standing, Affirming Lower Court Dismissal appeared first on AccountsRecovery.net.

article thumbnail

A Guide to PPP Loan Forgiveness

Nerd Wallet

The Paycheck Protection Program provides fully forgivable loans to small businesses struggling through the coronavirus pandemic. But applying for that forgiveness can be daunting, especially for business owners who have limited resources at their disposal. We’ve put together a guide to help business owners better understand the PPP loan forgiveness process.

Loans 105
article thumbnail

From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

article thumbnail

Kelly Feoli Promoted to Executive Vice President of Operations

Account Recovery

MRS is pleased to announce that Kelly Feoli has been promoted to Executive Vice President of Operations, assuming responsibility for all third party operations as well as overseeing the Training Department and joining MRS’s Executive team. Feoli joined MRS in 2010 as an agent, with no previous experience in the collection industry. For several years, … The post Kelly Feoli Promoted to Executive Vice President of Operations appeared first on AccountsRecovery.net.

More Trending

article thumbnail

Medical Debt Collection Overhaul Being Floated in Colorado as Gov. Signs Bill Extending Halt on ‘Extraordinary’ Actions

Account Recovery

The following alert and update about legislative activity in Colorado was provided to AccountsRecovery.net yesterday by Makyla Moody, with Greenberg Sada & Moody PC, in Englewood, Colo. The Colorado Center on Law and Policy (CCLP) is currently working on a Bill to “reform” medical debt collections in Colorado. Based upon the limited information the industry … The post Medical Debt Collection Overhaul Being Floated in Colorado as Gov.

article thumbnail

These Savings Accounts Give You a Chance to Win Cash

Nerd Wallet

When Wesley Villafane, a health care worker from San Francisco, decided to open a prize-linked savings account, he was just trying to find a better way to get his money to work for him. “I wanted to try another aspect of banking out because my normal bank interest rates were not giving me any significant. Chanelle Bessette writes for NerdWallet. Email: cbessette@nerdwallet.com.

Banks 87
article thumbnail

Biden Names Temporary Picks to Lead CFPB, FCC, FTC

Account Recovery

President Joe Biden named temporary heads to the three major government agencies regulating the accounts receivable management industry — the Consumer Financial Protection Bureau, the Federal Communications Commission, and the Federal Trade Commission. Dave Uejio, the CFPB’s chief strategy officer will be acting director until Rohit Chopra is confirmed by the Senate to replace Kathy … The post Biden Names Temporary Picks to Lead CFPB, FCC, FTC appeared first on AccountsRecovery

article thumbnail

5 Things to Know About the Chase Freedom Student Credit Card

Nerd Wallet

For products in its class, the Chase Freedom® Student credit card gets good marks, thanks in part to its credit-building features and solid incentives. The card’s underwriting is friendly to those with thin or nonexistent credit files, and it can be an ideal and rewarding tool for students looking to build their credit scores. Here are. Melissa Lambarena writes for NerdWallet.

85
article thumbnail

When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

article thumbnail

Daily Digest – January 22. Biden Names Temporary Picks to Lead CFPB, FCC, FTC; Experts Share Reaction to Chopra Nomination

Account Recovery

BIDEN NAMES TEMPORARY PICKS TO LEAD CFPB, FCC, FTC President Joe Biden named temporary heads to the three major government agencies regulating the accounts receivable management industry — the Consumer Financial Protection Bureau, the Federal Communications Commission, and the Federal Trade Commission. EXPERTS SHARE REACTIONS TO CHOPRA CFPB NOMINATION This week, President Joe Biden announced … The post Daily Digest – January 22.

article thumbnail

What You Need to Know About Traveling to Hawaii During COVID

Nerd Wallet

Hawaii has one of the consistently lowest COVID rates in the U.S., and the Hawaiian Islands opened back up to tourism in October. Southwest, American, Delta, United, Alaska and Hawaiian airlines all resumed flights to Hawaii from the mainland at that time. But that doesn’t mean you can just hop over to Hawaii to enjoy. Jon Nickel-D'Andrea writes for NerdWallet.

85
article thumbnail

Don’t Give Up Now: Five Tips to Help Your Business Survive the Pandemic

Direct Recovery

The Covid-19 Pandemic has been wreaking havoc on businesses across the country for almost a full year now, and while there may finally be some light at the end of the tunnel, a return to anything resembling life in 2019 is a long shot at best for most small businesses. On the bright side, if you have made it this far and are still open for business, there is a very good chance that you are going to make it to the end of this unprecedented struggle.

52
article thumbnail

Coding Bootcamp: Income Share Agreements vs. Bootcamp Loans

Nerd Wallet

Key takeaways Both coding bootcamp loans and ISAs can cover the costs of a coding bootcamp. Students should exhaust free aid for bootcamps before turning to sources that require repayment, like loans and ISAs. When borrowing money for a coding bootcamp, compare offers and choose the least expensive option. If you’re exploring ways to pay. Cecilia Clark writes for NerdWallet.

Loans 79
article thumbnail

ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

article thumbnail

Professional Background Screening Association Wins Freedom of Information Appeal Against Arkansas Clerk of Court

Troutman Sanders

The Supreme Court of Arkansas ruled in favor of the Professional Background Screening Association (“PBSA”) against the Clerk of the Court of Benton County, Arkansas, Bentonville Division, holding that background screeners’ record requests are not requests for compiled information for purposes of Arkansas Supreme Court Administrative Order Number 19 (“Order 19”), and therefore not subject to access limitations imposed by the Clerk of Court.

article thumbnail

9 Small Luxury Hotels that Now Use Hyatt Points

Nerd Wallet

If you’re a member of the World of Hyatt loyalty program, your benefits aren’t limited to Hyatt family hotels. You can also earn and redeem World of Hyatt points at independent boutique and luxury hotels around the globe thanks to a partnership between World of Hyatt and Small Luxury Hotels of the World, or SLH. Ramsey Qubein writes for NerdWallet. Email: travel@nerdwallet.com.

61
article thumbnail

Privacy Week Forums 2021

Troutman Sanders

Sadia Mirza will speak during the session, ”Tabletop Exercises for Your Incident Response Plan,” during Privacy OC’s Privacy Week Forums 2021. The event will take place January 28 at 11:30 a.m. PST. For more information on Privacy OC and to register, please click here.

52
article thumbnail

Is the AmEx Business Platinum Card Worth Its Annual Fee?

Nerd Wallet

The Business Platinum Card® from American Express has a hefty $595 annual fee, but it also offers extensive benefits. So is the card worth getting? That depends on your spending, travel habits and how well you maximize the perks of this card. Here’s how to decide if The Business Platinum Card® from American Express is worth. Dan Miller writes for NerdWallet.

56
article thumbnail

You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

article thumbnail

New AG on the Block: Alaska Attorney General Clyde “Ed” Sniffen Jr.

Troutman Sanders

On January 18, Alaska Governor Mike Dunleavy appointed Clyde “Ed” Sniffen to be Alaska’s next attorney general, subject to approval by the Alaska legislature. Sniffen has served as acting attorney general since the resignation of Kevin Clarkson in August 2020. In December 2020, Sniffen was among the state attorneys general who supported an amicus brief filed on behalf of Texas in its challenge to the 2020 presidential election results in the Supreme Court.

52
article thumbnail

Does Medicare Cover Assisted Living?

Nerd Wallet

Medicare generally doesn’t cover the cost of residing in assisted living communities, which are facilities that offer housing and custodial services — such as laundry, cooking and managing medications — for older adults. However, it does cover care received at skilled nursing facilities, which are equipped to provide more medical care than assisted living communities, Roberta Pescow writes for NerdWallet.

53
article thumbnail

What is DSNB Bloom on My Credit Report?

Better Credit Blog

If you’re unsure about an inquiry from DSNB Bloom on your credit report, the following information can help. DSNB Bloom is the credit reporting code for a Bloomingdale’s credit card offered through Department Stores National Bank. The entry was most likely triggered by a credit card application. If you don’t recall applying for a Bloomingdale’s card, you should be able to get the inquiry deleted from your report.

Retail 52
article thumbnail

Kickstarting the Government?s Kickstart Scheme in the debt collection and wider sectors

CSA

Fiona Macaskill is Director of Learning & Development at the Credit Services Association. We couldn?t let our upcoming CSA Learning & Development Conference go by without running a session on the Government?s new Kickstart Scheme , which provides funding to employers to create job placements for 16-24 year olds on Universal Credit who are at risk of long term unemployment.

article thumbnail

The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset. Storytelling is the ability to express ideas and convey messages to others, including stakeholders. When done effectively, it can help interpret complex risk environments for leaders and inform their decision-making.

article thumbnail

What Is An EMS Credit Inquiry On My Credit Report?

Better Credit Blog

Have you seen an EMS credit inquiry on your report recently? EMS is a credit checking business that provides credit reports to mortgage lenders. When you apply for a home loan, you consent to a hard credit inquiry. If you applied for a mortgage recently, the guide below will show you the impact your application could have on your report. If you didn’t apply, read on for pointers on how to get the fraudulent entry deleted from your report.

Lender 52
article thumbnail

Ohio State Court Rules That Healthcare Clinics and Hospitals Are Not Exempt From Ohio’s Consumer Sales Practices Act

Troutman Sanders

On January 14, 2021, the Court of Common Pleas in Cuyahoga County, Ohio denied a healthcare foundation’s motion to dismiss, ruling that healthcare clinics and hospitals are not “physicians,” as that term is defined in the Ohio Consumer Sales Practices Act, and accordingly, are not exempt from liability resulting from consumer transactions. The case, Brakle v.

article thumbnail

Sather Recognized for 25 Years of Certification

BN Lawyers

Stephen Sather was recognized by the American Board of Certification for 25 years of being Board Certified in Business Bankruptcy. Mr. Sather is the head of Barron & Newburger’s bankruptcy section and is on the Board of the American Board of Certification. Share List.

article thumbnail

FCC Holds Calls About Free Clinical Pharmaceutical Trials Are Not “Advertising” Under the TCPA

Troutman Sanders

On January 15, in response to a petition from Acurian seeking clarification on the non-commercial purpose exemption, the FCC held that prerecorded calls to residential phone numbers seeking participants for FDA-mandated clinical pharmaceutical trials did not constitute “advertising” or “telemarketing” under the Telephone Consumer Protection Act (“TCPA”) because they “do not identify property, goods, or services offered for sale by Acurian.

52
article thumbnail

How to Attract Multiple Generations to Open New Accounts and Apply for Loans

The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers. This entertaining and informative eBook will help your financial institution uncover the best practices when it comes to appealing to mass audiences.