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CFPB Supervisory Report Finds Issues in Several Financial Institution Practices

Troutman Sanders

The Supervisory Highlights detail issues identified by CFPB examination teams across a wide number of segments of the consumer financial services industry. Debt Collection. The CFPB believes that debt collectors misrepresent consumers’ responsibilities in cases of identity theft. Auto Servicing.

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Q2 Industry Insights: Higher Monthly Expenses for Consumers, Regulatory Guidance for Financial Institutions

True Accord

If you’re a creditor or collector working with financially distressed borrowers, considering consumer situations and preferences when attempting to collect and employing digital strategies to boost engagement are more important than ever. There were also a couple of notable court decisions impacting debt collectors last quarter.

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CFPB Supervisory Report Finds Issues in Several Financial Institution Practices

Collection Industry News

The Supervisory Highlights detail issues identified by CFPB examination teams across a wide number of segments of the consumer financial services industry. Debt Collection. The CFPB believes that debt collectors misrepresent consumers’ responsibilities in cases of identity theft. Auto Servicing.

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Debt Collectors, Payday Lenders Collected Over $500 Million In Federal Pandemic Relief

Collection Industry News

I am reporting a potentially fraudulent credit collection and reporting issue,” said a third. The firm, Capio Asset Servicing, came under investigation last year as part of Operation Corrupt Collector, an enforcement sweep of the debt-collection industry by federal and state officials. “I consider this harassment.”. “I

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Data Protection is Critical in Debt Collection: GLBA, Consumer Trust, and Best Practices to Protect Your Business

True Accord

Let’s take a look at how the new updates to GLBA Safeguards Rule, how these security policies are important specifically for debt collection, and what best practices your business should follow to protect consumers’ data. Ready to collect more, faster from happier customers?

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Ohad Samet Named to Inaugural Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI)

True Accord

Ohad Samet, CEO and cofounder of TrueAccord Group, has been named to the inaugural debt collection advisory committee of the California Department of Financial Protection and Innovation (DFPI). The committee has scheduled its first meeting for July 28, 2021 and is expected to meet twice per year or as needed.

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COVID-19 Collections Impact Bulletin: State Responses (December 2020 Update)

Burr Forman

Financial institutions, servicers, lenders, and debt collectors must stay up-to-date on evolving federal and state laws stemming from the COVID-19 pandemic, as such laws impact all facets of consumer loan servicing and debt collection.