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The Santa Challenge 3: Match the Gifts to the Kids!

Fico Collections

We use this optimization process with customers worldwide, on everything from loan pricing and credit limits to marketing offers. In terms of sourcing suppliers for these just-in-time gifts, the FICO Platform’s optimization capabilities are the perfect choice again. What they want as a present. Likely responses to a specific gift.

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Top 5 Customer Development Posts of 2020: COVID and Beyond   

Fico Collections

FICO’s suite of interconnected Acquisition, Origination, and Growth capabilities for Telecommunications helps organizations do exactly that. This requires a “joined-up” centralized analysis and decisioning capability. FICO Loan Origination Solution Awarded Best-In-Class.

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The Pandemic Is Accelerating Auto Dealers' Digital Transformation

Fico Collections

Rich Zellner: Customers have long researched new purchases online, but when coronavirus-related lockdowns started keeping people at home and out of showrooms, auto manufacturers and dealers quickly accelerated their digital transformation. Q: How has COVID changed the way that dealers sell cars? Q: How are dealers re-deploying sales people?

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4 Data Best Practices for a Timeless Digital Customer Experience

Fico Collections

Financial institutions should be strategic in how they approach digital transformation so that they get the right capabilities on the first try to manage data and customer actions across the business. Getting the digital experience right is especially urgent now because of the way the pandemic is accelerating digital transformation.

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The Pandemic Is Accelerating Auto Dealers' Digital Transformation

Fico Collections

Rich Zellner: Customers have long researched new purchases online, but when coronavirus-related lockdowns started keeping people at home and out of showrooms, auto manufacturers and dealers quickly accelerated their digital transformation. Q: How has COVID changed the way that dealers sell cars? Q: How are dealers re-deploying sales people?

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Digitalization and Artificial Intelligence: 5 Keys to Success

Fico Collections

Regardless of how market-ready one may consider such technologies: the progress in the development of automatic dialogue systems is rapid, and it is foreseeable that such systems are or will be more and more capable of taking over significant parts of the interaction with customers in banks as well. Thesis 4: AI Requires Effort.

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