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Where Healthcare Facilities are Falling Short in the Patient Financial Experience

Account Recovery

… The post Where Healthcare Facilities are Falling Short in the Patient Financial Experience first appeared on AccountsRecovery.net. … The post Where Healthcare Facilities are Falling Short in the Patient Financial Experience first appeared on AccountsRecovery.net.

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Healthcare Providers Looking to Outsource More RCM Operations

Account Recovery

Healthcare providers are very interested in outsourcing more of their revenue cycle management functions, to help them offset shortages in staffing, make improvements in patient experience, and to create a more retail-like experience for their patients, according to the results of a survey conducted by CWH Advisors and sponsored by CareCredit.

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EBOs and the Patient Experience in Healthcare Billing

PDC Flow

The patient experience in healthcare billing is an essential (often overlooked) part of the healthcare revenue cycle. As an extended business office (EBO) for a healthcare organization, what does the patient experience mean and how does your medical billing strategy play a part? Billing Options Patients Prefer.

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Why healthcare practices need to use a medical debt collection agency

American Profit Recovery

Healthcare offices that do not pay attention to proper billing and cash flow will have a challenge just like any other type of business. And you may want to extend that experience to other office staff. The post Why healthcare practices need to use a medical debt collection agency appeared first on American Profit Recovery.

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4 Reasons healthcare collections need to be cordial

American Profit Recovery

If you are running any type of healthcare facility or medical practice, we know how hard you have worked to cultivate new patients. It can take years to build a thriving practice and along with the best medical care, the way you do that is to provide a warm and welcoming environment at every phase of the patient experience.

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Beyond Coding: Using AI to Improve the Healthcare Revenue Cycle

True Accord

With all of its capabilities, AI has much more impressive and patient-facing applications when used to improve customer experience, especially in the healthcare industry which is increasingly digital-first and self-serve. But first: why is it necessary—and even urgent—to improve healthcare revenue management?

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Intelligent Contacts and Prodigal Partner to Bring AI-Powered Customer Interaction Analytics to Healthcare and Finance Teams

Account Recovery

MOUNTAIN VIEW, CA and PLANO, TX, October 4, 2023 – Intelligent Contacts, a leader in inbound / outbound omnichannel contact center solutions, has partnered with Prodigal, the pioneer of AI-powered consumer finance intelligence, to deliver solutions that help companies improve customer experience and increase revenue.