2018

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Amendments To The Federal Rules Of Bankruptcy Procedure Take Effect December 1, 2018

In the Red

Almost every year amendments are made to the rules that govern how bankruptcy cases are managed — the Federal Rules of Bankruptcy Procedure. The amendments address issues identified by an Advisory Committee made up of federal judges, bankruptcy attorneys, and others. The rule amendments are ultimately adopted by the U.S. Supreme Court and technically subject to Congressional disapproval.

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Sep 6, Debt collectors calling me for girlfriend's ex

Debt Collection Answers

My phone is in my name. I live with my girlfriend for two years, a bill collector called today looking for her ex. How sis they know to call my number? Supposedly she hasn't talked to ex so he shouldn't have my number. Please help!

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House Committee Okays Bill to Amend FDCPA to Exclude Law Firms from Definition of “Debt Collector”

Consumer Financial Services Law

By: Zachary K. Dunn The House Financial Services Committee voted 35-25 on March 21, 2018 to advance H.R. 5082, officially known as the “Practice of Law Technical Clarification Act of 2018,” to the full House of Representatives. The bill, if enacted, would amend the Fair Debt Collection Practices Act to exclude from the definition of “debt collector” all law firms or licensed attorneys working in connection with “a legal action in a court of law to collect a debt on behalf of a client,” including

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Why Hire A Collections Agency?

Turbo Recovery

When you find yourself with symptoms of an illness—sweating, shivering, pain, sapped of energy, an inability to keep down food, etc.—you wouldn’t try to solve the problem by simply taking a pain reliever and eating some chicken noodle soup, would you? Of course not. Whether it’s a medical or a financial problem that has you outside your scope of knowledge, there’s no excuse for trying to be your own doctor.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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B2B Collections: Best Practices

BYL Collections

Business-to-business (B2B) relationships and collections are more complex than business-to-consumer (B2C) relationships and collections. In a B2C environment, there could be thousands of consumers working with or purchasing from the business. Commercial relationships go much deeper than that, where the business itself works with fewer customers, the sales cycle is much longer and results in larger invoice amounts.

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Does Your Fraud Department Have the Right KPIs?

Fico Collections

It’s often said that if you can’t measure it, you can’t improve it and this is particularly relevant when you’re managing a delicate balancing act. Financial institutions face this every day as they try to manage the sometimes conflicting needs of controlling fraud, growing the business and keeping customers happy. Doing a fantastic job of driving fraud rates down is undermined if it creates a negative impact elsewhere in the business.

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The McHughes Law Firm

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Sell More to Offset Bad Debt?

Receivables Control

How many more sales must you generate to offset bad debt? With the recent pullback in the stock market, it reminds us that the economic winds are ever-changing. You may think twice about your credit policy if your sales team is chasing poor credit risks in a volatile economic environment. We wanted to provide you information and a helpful tool to quantify the impact of bad debt and the sales volume necessary to offset it.

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[Factsheet] Third progress report on the reduction of non-performing loans (NPLs) and further risk reduction in the Banking Union

Qualco

This European Commission’s third progress report on the reduction of non-performing loans (NPLs) shows that NPLs in the European banking sector have declined further as a result of continuing economic growth and pro-active measures such as sales of NPL portfolios.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Debt Recovery – Utilizing Debtor Exams to Collect on a Judgment

Stevens Lloyd

You have initiated a lawsuit and won a Default Judgment against the debtor. Judgments are worthless unless you can locate and garnish the debtor’s assets, however. So now what ? When a creditor obtains a judgment against an individual or company, one of the most effective techniques (providing they don’t know what assets the debtor has) is to utilize a Debtor Exam to recover monies which were awarded on the ruling document.

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Trademark Licensees Take Note: The Supreme Court Might Review The Tempnology Decision — And Whether A Licensee Can Keep Trademark Rights After Rejection

In the Red

The twists and turns of the In re Tempnology LLC bankruptcy case have been a frequent subject on this blog for good reason. The case addresses whether a trademark licensee, whose licensor files bankruptcy and rejects the license agreement, retains any rights to use the trademark — or instead is out of luck. A Wild Ride. The licensee in that case, Mission Product Holdings, Inc. (“Mission”), has been on something of a roller coaster ride for the past few years: First, Mission l

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Running A Business? 3 Smart Reasons to Hire A Collections Agency

Credits Inc

If your business wants to stay in business, managers must have a reliable way to collect payments for products or services. Whether you sell housewares, offer pool cleaning services, or run a business in nearly any other industry, without timely payments, your company wouldn't last very long. Unfortunately, collecting payment for services rendered can sometimes prove challenging.

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Timing Is Everything: Response Time is Essential for Converting Law Firm Leads

NCBA Law Practice Management Blog

Nobody has ever liked waiting. But, there has never been a point in recorded history where people have liked waiting less. Cave people, I suppose, never had the benefit of the internet and smartphones. But, I’m not even talking about the Neanderthals; heck, people are far less patient than they were even ten years ago, since things like Netflix have pumped urgency addition up on steroids.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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To Place or Not to Place? How to Know When to Place a Claim for Collection

Turbo Recovery

Knowing what to place and what not to place can be tricky, especially for nervous business-owners looking to get their money back. It is typical in the collections industry for existing, potential, and even new clients to call in around the months of April and May with lists of bad debt and other write-offs made in the past couple months. Unfortunately, some claims placed within collection agencies are nearly impossible to liquidate.

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How To Get Paid On Time And Ensure That Good Paying Customers Stay That Way

AGA

As a 3 rd party collection agency, we have heard it all when it comes to why once good paying customers that were easy to work with are now past due, no longer ordering and unresponsive to your attempts to contact them. What went wrong? Why did a customer with whom you have been doing business with for quite some time and thought you had a good relationship with start slow paying and now is not paying at all?

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Price Transparency and What it Means for Your Organization

Credit Management Company

Price transparency consistently ranks as one of the top factors for consumers satisfaction, yet the healthcare industry continues to have some of the most obscure pricing structures in the American economy. According to research by InstaMed, 91% of patients are demanding greater transparency. Because of this phenomenon, CMS and other payers are demanding that providers give their patients more accurate information about costs.

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What Are Fraud Analytics?

Fico Collections

The recent fascination with artificial intelligence and machine learning has made some of us ( naturally intelligent) humans confused about the role that these technologies play in the broader field of fraud analytics. In this blog post, I explain their usage and particularly how they will operate in the open banking revolution. . Source: FICO Blog.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Is It “Debt Collection” If You Never Asked For Money?

FDCPA Defense

Can a communication from a collector violate the Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et. seq. (the “FDCPA”) if it never asks the debtor to pay any money? What exactly does the term “debt collection” mean in the context of the FDCPA? These seemingly simple questions have divided the circuit courts, and they may soon be resolved by the United States Supreme Court when it decides a case that arose out of a nonjudicial foreclosure proceeding in Colorado.

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Guidance on Major Weather Events & COVID-19

Receivables Control

Guidance on Major Weather Events and COVID-19. In the past few years we have seen regions disrupted by hurricanes, floods, and blizzards. This article highlights our policy regarding collecting from customers who are impacted by major storms and our efforts during the COVID-19 pandemic. . The COVID-19 crisis requires the same methodical approach to communication as do major weather events.

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Chapter 7 Debtors Permitted to Amend Schedules to Claim Homestead Exemption after Successful Avoidance Action by Trustee

Foster Swift

The purpose of bankruptcy is to provide for an orderly process by which a debtor’s assets can be fairly divided and distributed among creditors. Read More › Tags: Chapter 7 , Financing , Personal Property Tax , Property Tax , Western District of Michigan.

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The Psychology of Commercial Debt Recovery – Part One

Stevens Lloyd

Millions of businesses, especially small to mid-sized firms, want to grow and prosper by serving their customers well—but they also expect to be paid promptly for their product or services. In our twenty plus years in the commercial debt recovery business, we’ve observed a universal fear among people in business: They want the money they’ve earned but they’re deeply afraid to press too hard lest they upset customers who not only might not pay but could also take their business elsewhere.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Throwing Shade At Sunbeam: Following Lubrizol And Not The Seventh Circuit, The First Circuit Leaves Another Trademark Licensee Rejected And Out Of Luck

In the Red

The Tempnology Trademark Saga. When it comes to decisions on bankruptcy and trademark licenses, the In re Tempnology LLC bankruptcy case is the gift that keeps on giving. The Original. It all started in November 2015. Following Tempnology’s rejection of an agreement containing a trademark licensee, the New Hampshire Bankruptcy Court ruled that the licensee could no longer use the licensed trademarks.

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3 Misleading Myths About Debt Collection Agencies

Credits Inc

The world of money is riddled with stereotypes. Bankers, lenders, stockbrokers, and even economics scholars all face different disparaging beliefs about their character and the nature of their work. Contrary to popular belief, individuals and companies in the finance industry are not soulless and greedy. In the debt collection field specifically, professionals are trained to be caring, concerned, and tactful when it comes to retrieving payments.

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Oh, the Horror! Don’t Be Left without a Data Backup System

NCBA Law Practice Management Blog

You know what’s really scary? Losing your law firm data. Even so, many law firms don’t utilize effective data backups. Every business needs to backup its electronic data; but, the imperative is even more important for law firms, which have ethical and fiduciary duties tied to their client relationships. And, although it’s now 2018, many law firms subsist on remarkably thin data backup systems.

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Three Reasons Why You Should Choose Turbo Debt Recovery

Turbo Recovery

When businesses have outstanding receivables, they often turn to attorneys to sue the debtor, but Turbo Debt Recovery offers a few services that should take place prior to filing suit. With full-service, from start to finish and a sensitive approach, it’s clear why Turbo is the better fit. We Provide Full-Service Collections. We are a full-service operation, meaning we work and oversee the accounts from soup to nuts.

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Successful Change Management with Enterprise Risk Management

Speaker: William Hord, Vice President of ERM Services

A well-defined change management process is critical to minimizing the impact that change has on your organization. Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization.