Sat.Mar 09, 2024 - Fri.Mar 15, 2024

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Bill Introduced in RI to Limit Collection Activity, Ban Credit Reporting, on Medical Debt

Account Recovery

Not looking to stay on the sidelines, a member of the Rhode Island legislature has introduced a bill that would cap the interest rate that can be charged on unpaid medical debt while also banning healthcare providers from reporting information about medical debts to the credit reporting agencies.

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26 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Building Successful Collections Teams: Strategies for Recruitment and Growth

Qualco

By George Fertakis , Senior Business Consultant at QUALCO. In our recent study on the collections sector conducted in partnership with Deloitte France, difficulty in finding the right staff emerged as a key challenge for respondents, both among those managing Banks’ collections departments and those overseeing servicing operations. This seems to be a recurring theme.

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Time is Money-the true cost of in-house collections

American Profit Recovery

If your organization is burdened with negative cash flow, your ability to keep customers current in their financial obligations becomes mission critical. Approaches to achieving that and getting customers to pay you regularly differ. Many organizations still rely on in-house debt collection teams as part of their accounts receivable program. While in theory, this may have moderate benefits, relying on internal resources for all your collection activity may ultimately be a negative.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Member Spotlight: Sharpen Your Credit Skills

NACM

Since the early 2000s, artificial intelligence has revolutionized business, creating new roles and boosting productivity. However, its lack of human elements like creativity and emotional intelligence has increased the demand for workers with specialized skills and knowledge. Through NACM's six-level Professional Certification Program, credit profe.

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Consumer Advisory: Opportunity to cancel student loan debt ends soon

Consumer Finance

Many student loan borrowers have an opportunity to have their entire student loans cancelled or receive more credit towards cancellation, but they must act before April 30, 2024.

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Your business went to small claims court-Now what?

American Profit Recovery

Many organizations and commonly small businesses will attempt to get customers to pay on outstanding invoices through various methods. However, for a wide range of reasons, small businesses can struggle to get timely payments, which ultimately affects cash flow. One method that many small businesses have employed over the years is taking customers to small claims court.

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Virginia Governor Vetoes Bill that Would Have Expanded Class Actions

Troutman Sanders

On March 14, Virginia Governor Glenn Youngkin vetoed House Bill (HB) 418 that would have created a vehicle for class actions in Virginia state courts and would have broadened statutory damages under the Virginia Consumer Protection Act (VCPA). The bill could still become law if two thirds of both chambers vote to override Youngkin’s veto, but the bill originally passed the House with only 51 “Yes” votes to 49 “No,” and passed the Senate 21 to 18.

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California AG Endorses Bill Banning Medical Debt Credit Reporting

Account Recovery

The Attorney General of California today announced he is throwing his support behind a bill in the state legislature that, among other provisions, would prohibit medical debts from being reported on consumers’ credit reports. The bill goes as far as to prohibit the credit reporting agencies from even accepting information about consumers’ medical debts.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Martin Lewis investigates shady actions by UK Debt Collection Company

UK debt collections

In the United Kingdom, an intriguing scenario has surfaced within the UK’s debt collection sector and the infamous Martin Lewis. This involves the controversial activities of a UK Debt Collection company, Barratt Smith Brown, who have been accused of sending emails with a signature resembling that of the globally renowned late pop singer, Michael Jackson.

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Debt collections-your mission critical part of business cash flow

American Profit Recovery

A healthy debt collection process helps businesses of all sizes maintain positive cash flow which is critical for many reasons. Cash flow is the backbone of any size business and positive cash flow keeps a business healthy and strong. It allows for consistent operations, a healthy bottom line, meeting the needs of your workforce and the confidence to know that you have the resources to grow if needed.

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Reverse Factoring VS Factoring Definition and Examples

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Why You Need to Optimize Your Portals

Account Recovery

For those of you who didn’t know, “The West Wing” is one of my favorite shows ever. I have watched every episode multiple times and can recite entire sections of dialogue. So as I was reading an article recently, a scene from an episode popped into my head.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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Plant Hire firm enters liquidation despite nearly 50 years of trading

UK debt collections

A well known Scottish plant hire firm has entered liquidation after near half a century of trade. All jobs have been lost at a Fife based plant hire firm James Penman (Plant hire) Limited as it was put into liquidation despite trading nearly 50 years. Thirty five members of staff have been made redundant at family-run James Penman Plant Hire in Kirkcaldy after joint provisional liquidators were appointed on Tuesday, March 5.

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6 reasons to build a career in debt collections

American Profit Recovery

Building a career in the debt collection profession can offer so many rewards and benefits for people who are looking for a stable career with growth opportunities. By forging a career in debt collections, you have an opportunity to work in an industry that is not only financially rewarding but gives you tremendous opportunity to help people daily. The debt collection industry has made dramatic changes in recent years.

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4 Tips for Drafting a Fair and Balanced Subcontractor Agreement

Jimerson Firm

Having a well-drafted subcontractor agreement is crucial for identifying the responsibilities, rights, and expectations of the contractor and a subcontractor when working together to complete a project. Here are four essential tips to consider when drafting your subcontractor agreement: Tip #1: Payment Rights The subcontractor agreement should clearly outline the payment schedule for the subcontractor.

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Daily Digest – March 15. Collector Facing FDCPA, FCRA Class-Action for Allegedly Parking Debt; NJ Appeals Court Upholds Dismissal of Suit Against Debt Buyer

Account Recovery

Collector Facing FDCPA, FCRA Class-Action for Allegedly Parking Debt NJ Appeals Court Upholds Dismissal of Suit Against Debt Buyer Why You Need to Optimize Your Portals Cordray Lays Out Changes Coming to Student Loan Servicing Sites Skit.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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Credit cards trick you into spending more

Roths Child Law

Credit cards are often linked to bankruptcy, and it sometimes relates to their high interest rates. People may be attempting to pay off their debt, but they can’t do it because the interest adds so much to that debt every month. But how did they get into debt in the first place? It may be that their credit card psychologically tricked them into spending more money than they wanted to.

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Understanding the CFPB’s Proposed Digital Payments Larger Participants Rule and Its Implications for Digital Assets

Troutman Sanders

In this special crossover episode with Payments Pros and The Crypto Exchange , Ethan Ostroff, James Kim, and Carlin McCrory discuss the Consumer Financial Protection Bureau’s (CFPB) proposed rule to supervise large tech companies and other providers of digital wallets and payment apps. The proposed rule asserts that digital assets are “funds” subject to the Dodd-Frank Act and other federal consumer financial laws and regulations, which would expand the CFPB’s supervisory powers to examine compan

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New Law Brings Substantial Changes to Divorce in Florida

Jimerson Firm

Florida divorces will now look quite different due to the passage of Senate Bill 1416. With the passage of SB1416, certain forms of alimony are eliminated and the threshold for alternating alimony awards has changed. As alimony is often one of the most hotly contested issues in a divorce, understanding the types available, as well as the potential for changes to the award amount years down the road are crucial.

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Skit.ai Launches New Multichannel Offerings for the Debt Collections Industry

Account Recovery

The suite of Generative AI-powered, self-service solutions includes voice, chat, email, and text automation to accelerate collections and enhance consumer experiences. NEW YORK, NY (March 14, 2024) – Skit.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Can You Reaffirm a Debt in Chapter 13?

Sawin & Shea

If you’re considering bankruptcy, you may wonder which filing type is right for you. The two basic types of bankruptcy classifications for individuals and families are Chapter 7 and Chapter 13. A common question we receive regarding these forms is whether you can reaffirm a debt during the process. Fortunately, we’re here to answer frequently asked questions regarding reaffirmation agreements and reaffirmed debt.

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Report Shows Credit Reporting Issues Dominate CFPB Consumer Complaints

Troutman Sanders

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report. The Congressional Research Service (CRS), a nonpartisan shared staff to congressional committees and Members of Congress, issued a report discussing the CFPB’s consumer complaint process and public database. Their review of the consumer complaints submitted to the CFPB in fiscal year 2023 revealed that the significant majority (over 80%) were related to credit reporting.

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CFPB Letter to New York State on the Prohibition on Abusive Conduct

Consumer Finance

A letter written by Brian Shearer, CFPB Assistant Director of the Office of Policy Planning and Strategy, to Kathy Hochul, Governor of New York State, and members of the New York State Assembly and Senate.

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Daily Digest – March 14. Getting to Know Matt Jubenville of Midland Credit Management; Passive Debt Buyer Meets Definition of Debt Collector Under FDCPA, Indiana State Law, State Appeals Court Rules

Account Recovery

Getting to Know Matt Jubenville of Midland Credit Management Passive Debt Buyer Meets Definition of Debt Collector Under FDCPA, Indiana State Law, State Appeals Court Rules Medical Debt Credit Reporting Bill Advances in Illinois Senate Employers Need Education on Student Loan Garnishments PRA Group Appoints Glenn Marino to Board of Directors WORTH NOTING: If you […]

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.