Sat.Aug 10, 2024 - Fri.Aug 16, 2024

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CFPB Takes Action to Stop Contract-for-Deed Investors from Setting Borrowers Up to Fail

Consumer Finance

The CFPB released an advisory opinion and research report on a form of home seller financing that is often referred to as contract for deed.

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Defendant in FDCPA Case Wins MSJ After Invoking Bona Fide Error Defense

Account Recovery

A District Court judge in Arizona has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that it is entitled to the statute’s bona fide error defense after garnishing a bank account where Social Security payments were deposited to satisfy a judgment. The Background: This suit was initiated after the plaintiff’s bank account, which primarily received Social Security benefits, was garnished by the defendant, a law firm represent

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Trying To Vacate a Default Judgment? Why One Year Is the Magic Number.

FFGN COLLECT NY

One year is considered the magic number when trying to vacate a default judgment. But why? New York law states that a person who is not personally served with a summons and complaint has one year from learning about the judgment to defend the case and vacate the judgment. According to New York Civil Practice Law and Rules, Section 317 : Defense by person to whom summons not personally delivered.

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Ethical debt collection: Tactics for staying fair but getting paid

Collections Law

Debt collection can be a minefield, especially when you’re trying to stay fair while ensuring you get paid. At Law Offices of Alan M. Cohen & Associates LLC, our innovative commercial collections litigators have more than 50 years of combined experience. We understand the frustration of unpaid invoices. In our extensive experience, we have cultivated the art of aggressive and relentless debt collection using methods allowed to us under state and federal laws, all while maintaining strict eth

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Consumer advisory: Help is available for people facing housing problems because of a contract for deed

Consumer Finance

People living in a home paid for through a contract for deed can seek help to stay in their home instead of losing it when trouble strikes.

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What it Means for Us: the Uses, Opportunities, and Risks of Artificial Intelligence (AI) in the Financial Services Sector

Prosperity Now

Earlier this week, Prosperity Now submitted comments to the Department of the Treasury’s Request for Information on the Uses, Opportunities, and Risks of Artificial Intelligence (AI) in the Financial Services Sector. Prosperity Now is dedicated to transforming current systems, practices, and policies in service of an economy that works for everyone.

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Noah Fiedler, Stephen Sather, & Alyssa Johnson Selected in 2025 Edition of The Best Lawyers in America

BN Lawyers

Barron & Newburger, P.C. is pleased to announce the inclusion of attorneys Noah Fiedler and Stephen Sather in the 2025 edition of The Best Lawyers in America. Noah Fiedler was recognized for Ethics and Professional Responsibility Law and Legal Malpractice Law – Defendants by Best Lawyers®. Stephen Sather was recognized for Bankruptcy and Creditor Debtor Rights / Insolvency and Reorganization Law and Litigation – Bankruptcy by Best Lawyers®.

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CFPB Comment on Request for Information on Uses, Opportunities, and Risks of Artificial Intelligence in the Financial Services Sector

Consumer Finance

The CFPB comment on the Department of Treasury’s Request for Information on Uses, Opportunities, and Risks of Artificial Intelligence in the Financial Services Sector.

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Navient to sell Healthcare Services Business to CorroHealth

Account Recovery

HERNDON, Va. — Navient (Nasdaq: NAVI) announced today that it had reached an agreement to sell its Healthcare Services business to CorroHealth, a leading health technology company. “This transaction is an important achievement in our initiative to explore strategic options for our Business Processing Solutions division and our strategic objectives to simplify our company, reduce our expense base, and enhance our flexibility,” said Dave Yowan, president and CEO of Navient.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Average consumer now carries $6,329 in credit card debt. ‘People are stretched,’ expert says

Collection Industry News

Credit card debt is on the rise. Americans now owe a record $1.14 trillion on their credit cards, the Federal Reserve Bank of New York reported Tuesday. The average balance per consumer stands at $6,329, up 4.8% year over year, according to a separate quarterly credit industry insights report from TransUnion. Credit card delinquency rates are also higher across the board, the New York Fed and TransUnion found.

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700 Rural Hospitals At Risk of Closing Doors: Report

Account Recovery

As many as 700 rural hospitals, about one-third of the total number, are at risk of closing their doors, according to a new report. Of these, 360 are in immediate danger, which poses a significant threat to the accessibility of critical healthcare services for millions of Americans. Feeling the pain: Texas leads in the number of hospitals at risk, with 80 facilities, while Kansas has the highest number at immediate risk with 31 hospitals.

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Daily Digest – August 16. Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay; Defendant in FDCPA Case Wins MSJ After Invoking BFE Defense

Account Recovery

Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay Defendant in FDCPA Case Wins MSJ After Invoking Bona Fide Error Defense House Republicans Send Chopra Letter Blasting Medical Debt Credit Reporting Proposal 700 Rural Hospitals At Risk of Closing Doors: Report Navient to sell Healthcare Services Business to CorroHealth WORTH NOTING: The cities with the most consumers who have accounts in collections … About 14% of consumers are carrying 75% of the total amount

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Defendant in FDCPA Case Wins MSJ After Invoking Bona Fide Error Defense

Account Recovery

A District Court judge in Arizona has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case, ruling that it is entitled to the statute’s bona fide error defense after garnishing a bank account where Social Security payments were deposited to satisfy a judgment. The Background: This suit was initiated after the plaintiff’s bank account, which primarily received Social Security benefits, was garnished by the defendant, a law firm represent

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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House Republicans Send Chopra Letter Blasting Medical Debt Credit Reporting Proposal

Account Recovery

Rather than just simply file a comment and be one of a small number of individuals and groups to denounce the Consumer Financial Protection Bureau’s proposed medical debt credit reporting rule, Republicans from the House Financial Services Committee instead chose to go right to the source, and sent CFPB Director Rohit Chopra a letter with their concerns.

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Navient to sell Healthcare Services Business to CorroHealth

Account Recovery

HERNDON, Va. — Navient (Nasdaq: NAVI) announced today that it had reached an agreement to sell its Healthcare Services business to CorroHealth, a leading health technology company. “This transaction is an important achievement in our initiative to explore strategic options for our Business Processing Solutions division and our strategic objectives to simplify our company, reduce our expense base, and enhance our flexibility,” said Dave Yowan, president and CEO of Navient.

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700 Rural Hospitals At Risk of Closing Doors: Report

Account Recovery

As many as 700 rural hospitals, about one-third of the total number, are at risk of closing their doors, according to a new report. Of these, 360 are in immediate danger, which poses a significant threat to the accessibility of critical healthcare services for millions of Americans. Feeling the pain: Texas leads in the number of hospitals at risk, with 80 facilities, while Kansas has the highest number at immediate risk with 31 hospitals.

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Daily Digest – August 16. Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay; Defendant in FDCPA Case Wins MSJ After Invoking BFE Defense

Account Recovery

Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay Defendant in FDCPA Case Wins MSJ After Invoking Bona Fide Error Defense House Republicans Send Chopra Letter Blasting Medical Debt Credit Reporting Proposal 700 Rural Hospitals At Risk of Closing Doors: Report Navient to sell Healthcare Services Business to CorroHealth WORTH NOTING: The cities with the most consumers who have accounts in collections … About 14% of consumers are carrying 75% of the total amount

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Collector Sued for Requiring Consumer to Call After Sending Text Refusal to Pay

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Getting to Know Jason Rabago from Payment Savvy

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Judge Denies MTD in FDCPA Case, Rules ‘Balance Seems to be a Little Off’ Counts as Dispute

Account Recovery

A District Court judge in Pennsylvania has denied a defendant’s motion to dismiss a Fair Debt Collection Practices Act lawsuit, ruling that the plaintiff did in fact dispute a debt when, during a conversation with a representative of the defendant, he said, “the balance seems to be a little off.” The Background: The plaintiff noted an item on his credit report from the defendant.

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FTC Publishes Final Rule Banning Fake Reviews

Account Recovery

The Federal Trade Commission has issued a final rule aimed at combating the rampant issue of fake reviews and testimonials. This new rule prohibits the sale or purchase of fraudulent reviews and allows the FTC to seek civil penalties against those who knowingly violate the regulation. Why it matters: Fake reviews have long been a thorn in the side of both consumers and honest businesses.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Fintech Aimed at Helping Consumers Pay Down Debt Shutters

Account Recovery

Tally, a fintech that helped consumers pay down credit card debt and was once valued at $855 million has closed its doors and laid off all of its employees, the company announced. Driving the news: In a LinkedIn post shared Monday, Tally’s founder and CEO Jason Brown announced the “sad and difficult” decision to close the company. Despite extensive efforts to secure additional funding, Brown revealed that Tally could not sustain its operations.

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24 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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Appeals Court Vacates FDCPA Suit, But Leaves Arbitration Award Up in Air

Account Recovery

The Court of Appeals for the Third Circuit has vacated a lower court’s decision the upheld an arbitrator’s ruling in favor of a defendant in a Fair Debt Collection Practices Act case on the grounds that the plaintiff lacked standing to bring the case in the first place, admittedly paving the way for the plaintiff to re-file the lawsuit and force the defendant to defend the case again.

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PayZen Raises $32M to Expand ‘Care Now, Pay Later’ Healthcare Platform

Account Recovery

PayZen, an AI-powered patient financing solution that aims to make healthcare more affordable while improving collection rates for providers, has closed an oversubscribed Series B funding round, raising $32 million in equity and securing a $200 million credit warehouse. How it works: PayZen offers “buy now, pay later” services for healthcare, providing interest-free and fee-free payment installments over time.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv