Sat.Nov 09, 2024 - Fri.Nov 15, 2024

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24 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers. This is merely meant to be a service to aggregate industry job opportunities into one convenient location.

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Navigating the World of Collections

Burt and Associates

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CFPB Report Details Student Borrower Harms from Servicing Failures and Program Disruptions

Consumer Finance

The CFPB released the annual report of the Student Loan Ombudsman, highlighting severe difficulties reported by student borrowers in consumer complaints.

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Finding the money after a judgment: Using a supplementary process to locate hidden assets

Collections Law

You’ve gone through the trouble of obtaining a judgment against a debtor, yet here you are, now facing the frustration of having to find money to collect. The debtor seems to have vanished, taking their assets with them. Sound familiar? It’s a predicament many business owners in Massachusetts encounter. But fear not, the supplementary process in Massachusetts can be your saving grace.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Class-Action Lawsuit Filed Over Repeated Medical Debt Collection Attempts

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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CFPB Pilot Study Finds Differential Treatment in Small Business Lending Markets

Consumer Finance

The CFPB released a study revealing significant disparities in how lenders treat Black and white small business owners seeking loans.

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CFPB 2024 Annual Report

Burt and Associates

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Judge Grants Motions from Both Sides in FDCPA Case

Account Recovery

It’s not often that both sides in a Fair Debt Collection Practices Act lawsuit get their motions granted at the same time, but a District Court judge in New Jersey pulled off the feat, ultimately remanding the case back to state court after the defendant was accused of attempting to collect on a debt without being properly licensed to collect in the state.

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How to Maintain and Improve Your Credit Score Before and After Retirement

Credit Corp

You want to aim for good credit at all stages of life, but some people forget to consider how important credit is when you reach retirement. When you retire, you want to have as much financial freedom as possible to live out the rest of your years in peace. Unfortunately, bad credit can get in the way if you’re not careful. Why It’s Important to Have Good Credit in Retirement You May Need to Take out a Loan Retirement comes with many expenses, some of which can be unexpected.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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CFPB Orders Global Tel Link to Pay $3 Million for Illegally Freezing and Draining Payments Accounts for People Who Are Incarcerated

Consumer Finance

The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated.

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Case Study Plumbing

Burt and Associates

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Maryland AG Charges Property Owners with Unlicensed Debt Collection

Account Recovery

Anthony Brown, the Attorney General of Maryland, yesterday announced charges against the owners and property managers of an apartment complex in Prince George’s County for a series of alleged violations, including operating without the required rental housing license and engaging in illegal debt collection practices. The apartment complex, formally known as Heather Hill by OneWall, has faced criticism from tenants over poor living conditions, including mold, broken utilities, rodent infest

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How Long Does a Credit Dispute Actually Take?

Credit Corp

It’s not uncommon to find inaccurate or unverified information on a credit report. If this happens to you, it’s possible to dispute the errors and eliminate incorrect items altogether. But if inaccuracies are bringing your credit score down, waiting for results can be tough. Here’s how long you can expect a credit dispute to take. How Long Does a Credit Dispute Investigation Take?

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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CFPB Report Details Carveouts for Financial Institutions in State Data Privacy Laws

Consumer Finance

The CFPB released a report examining federal and state-level privacy protections for consumers’ financial data.

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California Debt Collection

Burt and Associates

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Judge Orders Defendant to Provide Unredacted Manuals in FDCPA Case

Account Recovery

A Magistrate Court judge in North Carolina has granted a plaintiff’s motion compelling the defendant in a Fair Debt Collection Practices Act case to provide unredacted copies of its compliance and procedure manuals and details of communications between the defendant and its clients, but did deny the plaintiff’s motion for attorney’s fees and costs.

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Can You Pay a Credit Card With Another Credit Card?

Credit Corp

Being tight on cash when your credit card is due can be stressful. You may wonder if you can use another credit card to cover the upcoming payment. Unfortunately, most lenders don’t accept credit card payments. But that doesn’t mean you’re out of options. You can try using a cash advance or transferring the balance to a different card.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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CFPB Survey Reveals Impacts of Student Loan Debt Relief and Repayment Challenges

Consumer Finance

The CFPB issued its first results from its Student Loan Borrower Survey, providing insights into the effects of student loan debt relief programs and the challenges borrowers face in navigating repayment options.

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Credit card debt hits record $1.17 trillion, New York Fed research shows

Collection Industry News

Collectively, Americans now owe a record $1.17 trillion on their credit cards, according to a new report on household debt from the Federal Reserve Bank of New York. Credit card balances rose by $24 billion in the third quarter of 2024 and are 8.1% higher than a year ago. Despite that increase, credit card delinquency rates improved — with 8.8% of balances transitioning to delinquency over the last year, compared with 9.1% in the previous quarter, the New York Fed found.

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Maryland Appeals Court Ruling Limits Litigation Privilege in Debt Collection Cases

Account Recovery

A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debt collectors from liability under the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA). The ruling emphasizes that collectors are not immune from liability when attempting to collect debts they allegedly know are not owed by consumers.

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How to Get Your Credit Ready for a Mortgage: 5 Tips to Help You Prepare

Credit Corp

When you take out a mortgage, a financial institution agrees to lend you enough money to purchase a home. In exchange, you promise to make monthly payments until you’ve paid off the loan balance. Each payment includes principal and interest, which is the cost of borrowing money. Before approving your mortgage application, a lender needs to know you have the ability to pay back the loan.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Statement of CFPB Director Rohit Chopra on the FTC’s Click‑to‑Cancel Rule

Consumer Finance

The CFPB can enforce the new Click-to-Cancel Rule, which will further enable the CFPB to protect consumers from being tricked into paying for products or services they do not want or need.

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When Outsourcing Debt Collection Makes Sense for Your Business

Enterprise Recovery

Following up on past-due invoices and delinquent accounts can be a full-time job. However, it is invaluable to your business's bottom line. If you're considering outsourcing debt collections or handling them in-house, this post can help clarify the benefits of outsourcing. Outsourcing B2B debt collection can transform your financial operations by bringing in expertise, reducing costs, and freeing up valuable internal resources.

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Encore Capital Reports Strong Q3 Performance Amid Record U.S. Debt Supply

Account Recovery

The good times keep rolling at Encore Capital Group, which reported a 58% jump in new income for the third quarter of 2024, compared with the same quarter last year, driven by its Midland Credit Management (MCM) operation, which continues to capitalize on record levels of charged-off debt available for purchase. Why it matters: The surge in U.S. charged-off debt and increased lending are creating unprecedented opportunities for debt buyers and collection agencies, signaling a significant shift i

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Personal Loan vs. Credit Card: Which Should You Choose?

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Credit cards and personal loans are both ways to borrow money, but key differences can make one option better than the other in certain financial situations.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv