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Collection operations these days are getting advanced degrees in statistical analysis and behavioral sciences, and those disciplines are paying off as agencies make investments in technology and ratchet up the methodical and experimentative sides of their operations, said Scott Purcell, the chief executive of ACA International during the latest episode of “Behind the Curtain.” Purcell … The post Scott Purcell Talks About Helping Collectors Build a Better ‘Mousetrap’
Whether you’re a startup or an established organization, understanding the laws and regulations that apply to debt collection can be overwhelming. Compliance is always evolving as new laws and regulations are passed, new technology is introduced, consumer preferences shift, and court decisions or regulatory guidance suggest modifications to best practices.
The dreaded late fee. Loved if you’re the one charging and collecting them, hated if you’re the one paying them. But a late fee is a late fee right? Wrong. Whilst the concept itself is fine and we actively encourage the use of them, it is vital you do it the right way. Do’s: – Have a written agreement with your customer which covers the late fees.
Over the past couple of years, you may have noticed that our team has paid particular attention to tracking the compliments and kind words that consumers give our debt collectors. While many types of businesses only track numbers, we pay attention to what people are saying. Keeping track of the compliments that consumers have provided our debt collection team and others here on the staff has provided tremendous value and how we operate as a collection agency.
In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.
The governor of New York yesterday signed a bill into law that will eliminate a 22% collection fee on student loans owed to the state. The fee was added when unpaid student loan debts were referred to the Office of the Attorney General’s Civil Recoveries Bureau. Debts were referred there by various state agencies charged … The post N.Y. Gov Signs Bill Eliminating Certain Collection Fees on Unpaid Student Loans appeared first on AccountsRecovery.net.
When making the decision to use commercial debt collection services, businesses should be choosy. Not only are you selecting a company that should be efficient in recovering what's owed to you, but your brand reputation is also at risk. The collections specialists will be speaking to your clients on your behalf. It's imperative that they're able to be a fair but authoritative representation of your company.
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Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
When making the decision to use commercial debt collection services, businesses should be choosy. Not only are you selecting a company that should be efficient in recovering what's owed to you, but your brand reputation is also at risk. The collections specialists will be speaking to your clients on your behalf. It's imperative that they're able to be a fair but authoritative representation of your company.
Our economy is changing rapidly and there has never been a better time for your business to do a health check. Everything seems to be rising for those running a small business. You’re battling rising costs of inventory, an increase in payroll costs, what you pay for transportation such as our lawn care clients and of course rising interest rates.
The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Kacey Rask of Un
I heard a podcast last week about how runaway inflation in Argentina has caused everyone to party more. Why? When inflation gets really bad, there’s no reason to save cash for a later date since it will only get less valuable. So Argentines tend to spend their paychecks as soon as they come in, filling. Sam Kemmis writes for NerdWallet. Email: skemmis@nerdwallet.com.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Filing Chapter 7 bankruptcy provides numerous Indiana residents with debt relief. But the filing process also involves the liquidation of particular kinds of personal property. Fortunately, the vast majority of Chapter 7 filers are able to retain all of their property while also discharging their debts. That being said, some forms of personal property can be subject to seizure for certain filers.
GETTING TO KNOW KACEY RASK OF UNIFUND Do you have an “attack strategy” for your days? Unifund’s Kacey Rask does. Knowing what she wants to accomplish every day is a primary reason why she has been able to rise through the ranks of the industry and someone who is looked to for advice and guidance. … The post Daily Digest – October 13. Getting to Know Kacey Rask of Unifund; ‘Least Sophisticated Consumer’ Allegations Not Enough for Standing appeared first on AccountsRecovery
The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. Inflation has been an unavoidable topic for investors in 2022, and it may not go away anytime soon. Today, Sam Taube writes for NerdWallet.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Home. Blog. FICO. Risk-Aware Marketing to Personalize Telco Customer Engagement. Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics. FICO Admin. Tue, 07/02/2019 - 02:45. by Tim Young. expand_less Back To Top. Wed, 10/12/2022 - 15:35. Telcos are entering a brave new world of aggressively competitive sales and retention tactics.
One of the most crucial lessons the global community has learned in the last few years is the importance of supply chains and their impact on daily life and business. When supply chains are functioning well, they go almost entirely unnoticed, but even a slight interruption at a critical point in a supply chain can send things into turmoil. Let’s take a closer look at how supply chains function and how they can best serve your business.
The Attorney General of Colorado has published a draft of proposed rules related to implementing the Colorado Privacy Act, and the public is being asked to comment on the proposal. A copy of the Notice of Proposed Rulmaking can be accessed by clicking here. The state has also scheduled a number of what it calls … The post Colorado AG Publishes NPRM on Privacy Act Regs appeared first on AccountsRecovery.net.
The investing information provided on this page is for educational purposes only. NerdWallet does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. I can be so mean to myself. My inner critic roasts my actions like a political attack ad, with. Laura McMullen writes for NerdWallet.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Lawsuit Challenges New Election Challenger/Poll Watcher Guidance. The Michigan GOP and the Republican National Committee filed a lawsuit seeking to rescind new instructions for election challengers and poll watchers issued by the Michigan Bureau of Elections. Among issues raised in the lawsuit is a new requirement having challengers obtain a credential using a form from the Michigan Secretary of State’s Office.
Law firms were sitting in the cat-bird seat for quite a while, in terms of the job marketplace. Now, employees have the upper hand. So, how can a law firm with hiring needs find success in a marketplace where they’re no longer in the driver’s seat? Well, there’s no perfect solution; but, here are a few suggestions you could employ: First, try to make your law firm a more compelling environment for potential hires.
In what feels like a “three people who have never been in my kitchen” claim, a District Court judge in Pennsylvania has granted a motion to dismiss filed by two debt collection companies that were sued for allegedly violating the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, on the grounds that … The post Lack of Jurisdiction Leads EDPA Judge to Grant MTD in FCRA, FDCPA Case appeared first on AccountsRecovery.net.
Welcome to NerdWallet’s Smart Money podcast, where we answer your real-world money questions. This week’s episode starts with two hot takes from our hosts about buy now, pay later loans and credit reports. Then we pivot to this week’s money question from Lauren, who left this voicemail: “Hi. My name is Lauren, and I’m interested. Jae Bratton writes for NerdWallet.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Collecting debt in theory shouldn’t be too hard, right? You tell the person who owes you money and they pay you. Well, if it was that simple, then we would probably be out of business. While many business owners get to enjoy smooth transactions with the vast majority of their customers, there will almost always. Read more » The post What makes a debt collector better at collecting debts than you?
COLLECTION OPERATION TO FORGIVE $23M IN DEBTS UNDER ENFORCEMENT ACTION WITH N.C. AG A group of defendants — no stranger to enforcement actions — has agreed to forgive $23 million in payments, refund $225,000 to consumers, and pay $30,000 in fines after being sued for allegedly engaging in illegal collection practices. The defendants are also … The post Daily Digest – October 12.
Thanksgiving week tends to draw major airport crowds. Coupled with inevitable weather delays and sometimes infrequent flyers, it can be a brutal time to travel. Not to mention, the conventional wisdom to fly on Tuesdays won’t necessarily save you much money. But some days within Thanksgiving week are significantly busier than others. If you can. Sally French writes for NerdWallet.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
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