Sat.Jul 29, 2023 - Fri.Aug 04, 2023

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Why Hire Debt Collectors to Handle Your Delinquent Accounts

JMA

If your business has outstanding delinquent accounts, you may be wondering if it’s worth hiring a professional debt collector to handle them. The answer is yes! Hiring a professional debt collector is an effective way to collect on delinquent accounts and protect your bottom line. If you’re not sure where to start, contact us today. Read more » The post Why Hire Debt Collectors to Handle Your Delinquent Accounts appeared first on JMA Credit Control.

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Voice-Based Payments Growing in Popularity

Account Recovery

I know, I know, you’re still trying to wrap your head around taking payments via Venmo and PayPal, but there is a new form of payment technology that is becoming more popular out there in the world, and it might represent an even bigger opportunity.

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Are you owed multiple invoices by the same customer? You could be the problem, not them.

Collect More

Stop Supply- why doing so is your best chance to be paid. It always astounds us when we get sent debts to collect which are made up of multiple invoices. If you’re owed more than 5 invoices for the same customer at any one time then this could be why you’re not getting paid. So many businesses think that by doing more work they’re increasing their chances of getting paid but it actually has the opposite effect.

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CFPB Sues USASF Servicing for Illegally Disabling Vehicles and for Improper Double-Billing Practices

Consumer Finance

The CFPB filed a lawsuit in federal court against auto-loan servicer USASF Servicing for a host of illegal practices that harmed individuals with auto loans.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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How Severance Agreements Benefit Employers in Response to Employee Claims

Jimerson Firm

Severance agreements and releases outlining the terms of separation, including financial compensation, benefits continuation, and other provisions, have utility for both employers and employees when ending an employment relationship. For employers, it is crucial to understand how a signed release can impact potential employee claims brought after termination of employment.

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Analyzing the Credit Card Competition Act of 2023 

Troutman Sanders

In this episode of Payments Pros , Josh McBeain welcomes Isaac Boltansky, managing director and director of policy research at BTIG to discuss the proposed Credit Card Competition Act led by Senator Durbin from Illinois. Josh and Isaac discuss the intricacies of the proposed legislation and how it would affect issuers, merchants, and consumers. Additionally, they address some of the skepticism that the bill is receiving from those in the industry and challenges that may come with the legislation

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BIN Checker: Understanding Bank Identification Numbers

Payment Savvy

What Are BINs? A Bank Identification Number (BIN) is the first four or six numbers found on any debit or credit card. Essentially, this set of digits specifies the financial institution that issued a payment card. Every BIN number can be checked to prevent fraud and ensure the protection of both merchants and consumers when shopping. When you run any BIN number through a checking system, you end up with accurate information about the geolocation, card issuer, and card type.

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Our Top 4 Easy-Approval Credit Cards to Give Your Score a Lift

Credit Corp

If you’ve ever had to repair your credit, you know how much of a struggle removing inaccuracies from your reports can be. The bad news is that in many cases, after removing negative accounts from your credit history you may only see a slight increase or maybe even no change at all to your credit score. Why? Because you need a healthy credit profile to have a healthy credit score.

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Collector Facing FDCPA Class Action Over ‘Unlawfully Shortened’ Validation Period

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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CFPB Advisory Opinion on Time-barred Debt Collection

Troutman Sanders

In our latest episode of The Consumer Finance Podcast, Chris Willis and his colleagues Stefanie Jackman, Joe Reilly, and Jonathan Floyd discuss the CFPB’s advisory opinion related to collection of time-barred debt. The discussion includes a look at the historical events that led up to this opinion, whether or not an FDCPA-covered debt collector can sue to collect a time-barred debt, how this opinion relates to state law analogs, and key takeaways for the industry.

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Cash Flow Positive: The Ultimate Compass for Your Small Business

PDC Flow

In the vast ocean of business, being cash flow positive is your ultimate compass. Having cash to spend gives you more options–to expand and grow, to invest back into the organization or to share with stakeholders. Cash flow statements, profit and loss statements and other financial management reports steer these financial decisions your company makes.

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Number of Businesses closing continues to increase in 2023

UK debt collections

Number of Businesses closing is on the rise The number of businesses closing saw a further increase in the second quarter of 2023 (Q2). The rate of business insolvencies is now at its highest rate since 2009 according to latest statistics. These new figures are “highly concerning” says John Cullen, business recovery partner at Menzies LLP. Released by the UK government on July 28, insolvency statistics showed there were 6,342 recorded company insolvencies in Q2.

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Judge Grants MTD in FDCPA Class Action Over Alleged Unlicensed Activity

Account Recovery

A District Court judge in Maryland has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class action after the defendants were accused of attempting to collect on unpaid debts without having the proper licenses to do so in the state.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Case Update: Tenth Circuit Denies Petitions for Rehearing in Decision Requiring Substantial Changes to Health Plan Denial Letters

Troutman Sanders

As discussed here and here , D.K. et al. v. United Behavioral Health et al. is a case that has been carefully watched in the health benefits space for its impact on what health plan administrators must include in adverse benefit determination letters. In D.K. , the Tenth Circuit held health plan administrators cannot rely on compliance with ERISA’s claims procedure regulations to establish that the plan engaged in a “meaningful dialogue” with a claimant.

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When Should You File for Bankruptcy?

Sawin & Shea

Financial crises can devastate self-esteem and family relationships and hamper a person’s ability to cope with life in general. The good news – the light at the end of the tunnel – is that there is an excellent way to ease these fiscal-related woes: filing for bankruptcy. What is the Best Time to File for Bankruptcy? Many people ask, when should you file for bankruptcy?

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E-Bike manufacturer goes into liquidation

UK debt collections

Amsterdam-based VanMoof, an e-bike manufacturer, has gone into liquidation in the UK. The Dutch company confirmed through an email to its customers that the company is undergoing a Creditors’ Voluntary Liquidation. The message, signed by The VanMoof team, acknowledges the uncertain times for its customers and states that they are currently working on finding the best way forward for e-bikes locked in its Battersea store, which was repossessed by the landlord last week, reports Sifted.

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Profits Fall at Encore as Consumer Behavior Normalizes, But Supply of Defaulted Debt Keeps Growing

Account Recovery

The good times of the COVID-19 pandemic are over and “normalized consumer behavior” is back, according to the chief executive of Encore Capital Group, using the phrase to explain the company’s second quarter financial performance. Overall, the company recorded net income of $26.3 million during the second quarter of 2023, compared with $60.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Tenth Circuit Affirms Summary Judgment in Favor of Defendant in FDCPA Case on the Basis of Claim Preclusion

Troutman Sanders

On August 1, the U.S. Court of Appeals for the Tenth Circuit upheld a trial court’s order granting summary judgment in favor of a debt buyer holding that claim preclusion barred the plaintiff’s claims brought under the Fair Debt Collections Practices Act (FDCPA) and Utah’s Unfair Claims Settlement Practices Act (UCSPA). The decision in McMurray v. Forsythe Finance LLC involved an allegation that the debt buyer was not licensed as a collection agency in Utah when it attempted to collect the plain

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Racial Economic Equity in Housing Oversight is a MUST

Prosperity Now

Earlier this year, the Federal Housing Finance Agency (FHFA) released a proposed rule on Fair Lending, Fair Housing and Equitable Housing Finance Plans. This rule would largely codify existing oversight practices and will help ensure regulated agencies like Fannie Mae, Freddie Mac and the Federal Home Loan Banks are dutifully serving low-income communities of color.

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Eleventh Circuit Overturns Salcedo, Holding that One Text is Sufficient for TCPA Standing

TCPA

In a unanimous en banc decision, the Eleventh Circuit recently held that “a single unwanted, illegal telemarketing text message” is sufficient to allege a concrete injury under the TCPA. Drazen v Pinto, No. 21-10199, 2023 WL 4699939 (11th Cir.

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Southern Credit Adjusters, Inc. Collaborates with Skit.ai to Scale and Accelerate Revenue Recovery

Account Recovery

Skit.ai’s conversational voice AI solution enables Southern Credit Adjusters to streamline operations and growth, providing a fully compliant call automation solution to establish RPC and recover payments. NEW YORK, NY (August 03, 2023) – Skit.ai, the leading conversational voice AI solution provider in the Account Receivable Management (ARM) industry in the U.S.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Federal Reserve’s July Senior Loan Officer Opinion Survey Shows Tightened Auto Loan Standards and Weakened Demand Amid Uncertain Economic Outlook

Troutman Sanders

On July 31, the Board of Governors of the Federal Reserve System (Federal Reserve) issued its July Senior Loan Officer Opinion Survey on Bank Lending Practices , which addressed changes in the standards and terms on, and demand for, bank loans to businesses and households in the second quarter of 2023. Banks reported that lending standards are currently on the tighter end of the range for all loan categories.

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Tips for rebuilding your credit after bankruptcy

Roths Child Law

Rebuilding credit after filing for bankruptcy can seem like a daunting task. However, it's far from impossible. You can regain financial health and rebuild your credit score with time, patience and consistent effort. The first step in rebuilding your credit is understanding your credit report and score. Regularly review your credit report for any errors or discrepancies and take necessary action to rectify them.

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Is a Lease with an Indefinite Renewal Period Enforceable in Florida?

Jimerson Firm

Unfortunately, it is all too common for rental property owners in Florida, especially elderly rental property owners, to be taken advantage of by potential tenants when negotiating leases. This generally occurs when the prospective tenant has a prior relationship with the owner that allows the tenant to gain trust from the owner. Once trust is established between the parties, the tenant is able to negotiate very friendly, and occasionally, unlawful lease provisions such as free rent and/or a l

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CFPB Sues Auto Loan Services for Billing, Collection Mis-Steps

Account Recovery

The Consumer Financial Protection Bureau yesterday announced it has filed a lawsuit against a company that services and collects on auto loans, accusing it of violating the Consumer Financial Protection Act because it allegedly misapplied payments, wrongfully repossessed vehicles, double-billed consumers for insurance, wrongfully activated starter-interrupt devices, and failed to refund premiums to consumers.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv