Sat.Sep 18, 2021 - Fri.Sep 24, 2021

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CFPB Sues Software Provider For Encouraging Credit Repair Cos. to Charge Upfront Fees

Account Recovery

The Consumer Financial Protection Bureau has filed a lawsuit against a software provider for allegedly helping illegal credit repair businesses break federal law and seeks relief for consumers who have been harmed, an injunction to stop what they have allegedly been doing, civil fines, and returning the money they have made selling their products. A … The post CFPB Sues Software Provider For Encouraging Credit Repair Cos. to Charge Upfront Fees appeared first on AccountsRecovery.net.

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I made the right choice working at American Profit Recovery

American Profit Recovery

I had worked in debt collections before when I came to American Profit Recovery six years ago, first in collections for vehicle loans, and later for collections in mortgages. I thought I knew what I was getting into—collections is collections, right? BOY was I wrong! Work life at American Profit Recovery is truly a unique atmosphere in so many ways.

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When Is The Best Time to Send A Client Invoice?

Enterprise Recovery

If you’re concerned about receiving timely payments, you might be interested to know that your clients have preferences about receiving your invoices. When you can meet their preferences to increase your cash flow, isn't it worth it? When is the best time to send your client an invoice?

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Debt Collection through Email, SMS and Social Media

Nexa Collect

Several collection agencies have been using electronic mediums like emails, social media platforms, and SMS to contact debtors. This approach is significantly different from traditional collection calls and letters. To a standard person, it may appear that contacting a debtor either way (traditional or electronic) is the same, a contact made is a contact made regardless of the medium. right?

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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CFPB Names New Members to Advisory Board — None from ARM Industry, Again

Account Recovery

Once again, the Consumer Financial Protection Bureau has opted not to include anyone from the accounts receivable management industry on its Consumer Advisory Board, despite multiple individuals from the industry who applied for a spot. The CFPB announced the members of four committees — the Consumer Advisory Board, the Community Bank Advisory Council, the Credit … The post CFPB Names New Members to Advisory Board — None from ARM Industry, Again appeared first on AccountsRecove

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How I Ditched Debt: Pandemic After Payoff Tests Couple’s Resilience

Nerd Wallet

In this series, NerdWallet interviews people about their journey to tame debt. Responses have been edited for length and clarity. Anthony & Jhanilka Hartzog Life after paying off $114,151 Just months before the COVID-19 pandemic hit the United States, Anthony and Jhanilka Hartzog paid off the last of their $114,000 in debt. When we first. Amanda Barroso writes for NerdWallet.

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Why the telephone is your best friend

Collect More

“The telephone is your best friend! Don’t be scared of the phone”!!! I really wish I could shout this constantly from the rooftops to every business owner in this country. The amount of people who are petrified of calling their overdue customer is crazy. Just yesterday I received an email from someone owed $210 admitting they “were too chicken to call so I just email” This really does break my heart and I shudder to think of the hundreds of millions and millions of

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Student Loan Debt Holding Individuals Back: Report

Account Recovery

Student loan debt is keeping a lot of people from accomplishing their financial objectives, according to a report released by the National Association of Realtors, including buying a home, taking a vacation, and starting a family, while also forcing more individuals to take second jobs or work where they are not happy to be able … The post Student Loan Debt Holding Individuals Back: Report appeared first on AccountsRecovery.net.

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CFPB Sues Software Company That Helps Credit-Repair Businesses Charge Illegal Fees

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today filed a lawsuit in federal district court accusing a California-based software company and its owner of providing assistance to illegal credit-repair businesses.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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What’s It Cost to Fill Up an EV?

Nerd Wallet

Would you like to pay $2 a gallon — or a lot less — for gas? If you drove an electric car, that’s the equivalent of what you would pay for the electricity to charge the battery. That estimate comes from Southern California Edison, the power company that supplies some of the electricity I use. Philip Reed writes for NerdWallet. Email: articles@nerdwallet.com.

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Collecting on a debt through a real estate attachment

Collections Law

If you are having trouble collecting a commercial debt, you may wonder what you can do to make the debtor pay. The truth is, you have many tools available to you under Massachusetts law. The experienced commercial collections attorneys at the Law Offices of Alan M. Cohen LLC know how to choose the right tools for the job. If your debtor owns real estate in Massachusetts, a real estate attachment could be just the tool you need.

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Mass. Leg. Holds Hearing on Caller ID Bill

Account Recovery

A hearing was held yesterday before the Massachusetts state legislature on a bill that would require companies calling individuals in that state and using a Caller ID number displaying a Massachusetts area code to have a physical presence in the state or face fines of up to $10,000 per call. The bill, H.312, was introduced … The post Mass. Leg.

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FICO Facts: Do FICO Scores Consider Telco and Utility Data?

Fico Collections

Do FICO Scores Consider Telco and Utility Data? The unequivocal answer is yes! FICO® Scores have always considered telco and utility payment data that is furnished to the three nationwide U.S. credit bureaus : Equifax, Experian and TransUnion. The inclusion of telco and utility payment information dates back to the release of the very first FICO Scores in 1989.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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4 Traits That Have Helped Small Businesses Survive the Pandemic

Nerd Wallet

About half of Americans have deliberately shopped more at small and locally owned businesses during the pandemic, and many have rallied especially hard around small businesses with four particular characteristics, according to a new NerdWallet survey. The survey of over 2,000 U.S. adults found that 51% of Americans made a dedicated effort to shop at.

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2020 Annual Report: Entrepreneurship

Prosperity Now

Supporting CDFIs Led by and Serving Black Communities In 2020 Prosperity Now made a strategic decision to reenergize our focus

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IRS Awards Collection Contracts to Three Agencies

Account Recovery

Starting today, individuals who owe the Internal Revenue Service for unpaid taxes may be contacted by one of three private collection agencies, after the IRS announced it had awarded contracts to the companies. The three companies receiving contracts are: CBE Group, Coast Professional, and ConServe. CBE and ConServe previously received contracts from the IRS.

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Consumer Financial Protection Bureau Announces New Advisory Committee Members

Consumer Finance

CFPB Acting Director Dave Uejio today announced the appointment of new members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). These committee members will advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?

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What Every Homeowner Should Know About Trampolines

Nerd Wallet

Are your kids begging for a trampoline? You’re not alone. Hundreds of thousands of backyard trampolines are sold in the U.S. every year, much to the delight of aspiring young acrobats across the country. But trampolines can also pose a risk to those young acrobats. Over 100,000 people — more than 90% of whom are. Doug Sibor writes for NerdWallet. Email: dsibor@nerdwallet.com.

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Harvard Law Review to publish Wilf-Townsend article: Assembly-Line Plaintiffs

Public Citizen

Daniel Wilf-Townsend of Chicago has written Assembly-Line Plaintiffs, Forthcoming in the Harvard Law Review. Here is the abstract: Around the country, state courts are being flooded with the claims of massive repeat filers. These large corporate plaintiffs leverage economies of scale to bring tremendous quantities of low-value claims against largely unrepresented individual defendants.

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15M Could Lose Medicaid Coverage When Pandemic Ends: Study

Account Recovery

When the federal government declares the COVID-19 public health emergency to finally be over, as many as 15 million individuals could lose their health insurance coverage through Medicaid, according to a new study, which would likely result in a lot more medical debt to be collected for the accounts receivable management industry. Enrollment in Medicaid … The post 15M Could Lose Medicaid Coverage When Pandemic Ends: Study appeared first on AccountsRecovery.net.

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CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today released its first in-depth report analyzing complaint submission patterns by U.S. Census tract. The report, “Consumer complaints throughout the credit life cycle, by demographic characteristics,” finds that the complaints from wealthier communities and communities with higher percentages of white, non-Hispanic residents were more frequently about loan origination and performing servicing, while the complaints from communities of color and lo

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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The Property Line: Watch for Signs of a Better Market for Buyers

Nerd Wallet

Today’s housing market is hostile to home buyers because not enough homes are for sale. Would-be buyers find themselves in bidding wars and competing against cash offers. Someday the path to homeownership will be less arduous. Here are signs that will help you detect when the homebuying process is becoming less intimidating: When homes receive. Holden Lewis writes for NerdWallet.

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Why You Shouldn’t Put Your Credit Card in the Sock Drawer

Credit Corp

The views and opinions expressed in this article are those of the author only and are not endorsed by Credit.com. Over the years, the prevalent form of payment has migrated from barter, to cash, to checks, to credit and debit cards. And payment methods continue to evolve — a 2021 GoCardless survey showed that 76% of Americans would like to decrease their use of credit cards.

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Daily Digest – September 21. Judge Dismisses FDCPA Suit; Mass. Leg. Holds Hearing on Caller ID Bill

Account Recovery

JUDGE DISMISSES FDCPA SUIT FOR LACK OF SUBJECT MATTER JURISDICTION A District Court judge in Indiana has dismissed a Fair Debt Collection Practices Act case for lack of subject-matter jurisdiction, ruling the plaintiff lacked standing on any of the claims he made because he did not allege sufficient concrete injuries to move forward with his … The post Daily Digest – September 21.

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In consumer class action against Walmart, Eighth Circuit holds that right to enforce arbitration agreement was waived by Walmart's litigation conduct

Public Citizen

Here's how the Eighth Circuit, in its brand-new decision, McCoy v. Walmart , described the merits of the consumer class action before it: "Debbie McCoy purchased Walmart gift cards as Christmas presents. The cards turned out to be worthless, however, because one had been deactivated and the other had no balance remaining. McCoy, seeking to represent a nationwide class of disgruntled gift-card purchasers, sued Walmart.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.