Sat.Sep 18, 2021 - Fri.Sep 24, 2021

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CFPB Sues Software Provider For Encouraging Credit Repair Cos. to Charge Upfront Fees

Account Recovery

The Consumer Financial Protection Bureau has filed a lawsuit against a software provider for allegedly helping illegal credit repair businesses break federal law and seeks relief for consumers who have been harmed, an injunction to stop what they have allegedly been doing, civil fines, and returning the money they have made selling their products. A … The post CFPB Sues Software Provider For Encouraging Credit Repair Cos. to Charge Upfront Fees appeared first on AccountsRecovery.net.

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I made the right choice working at American Profit Recovery

American Profit Recovery

I had worked in debt collections before when I came to American Profit Recovery six years ago, first in collections for vehicle loans, and later for collections in mortgages. I thought I knew what I was getting into—collections is collections, right? BOY was I wrong! Work life at American Profit Recovery is truly a unique atmosphere in so many ways.

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When Is The Best Time to Send A Client Invoice?

Enterprise Recovery

If you’re concerned about receiving timely payments, you might be interested to know that your clients have preferences about receiving your invoices. When you can meet their preferences to increase your cash flow, isn't it worth it? When is the best time to send your client an invoice?

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How I Ditched Debt: Pandemic After Payoff Tests Couple’s Resilience

Nerd Wallet

In this series, NerdWallet interviews people about their journey to tame debt. Responses have been edited for length and clarity. Anthony & Jhanilka Hartzog Life after paying off $114,151 Just months before the COVID-19 pandemic hit the United States, Anthony and Jhanilka Hartzog paid off the last of their $114,000 in debt. When we first. Amanda Barroso writes for NerdWallet.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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CFPB Names New Members to Advisory Board — None from ARM Industry, Again

Account Recovery

Once again, the Consumer Financial Protection Bureau has opted not to include anyone from the accounts receivable management industry on its Consumer Advisory Board, despite multiple individuals from the industry who applied for a spot. The CFPB announced the members of four committees — the Consumer Advisory Board, the Community Bank Advisory Council, the Credit … The post CFPB Names New Members to Advisory Board — None from ARM Industry, Again appeared first on AccountsRecove

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Debt Collection through Email, SMS and Social Media

Nexa Collect

Several collection agencies have been using electronic mediums like emails, social media platforms, and SMS to contact debtors. This approach is significantly different from traditional collection calls and letters. To a standard person, it may appear that contacting a debtor either way (traditional or electronic) is the same, a contact made is a contact made regardless of the medium. right?

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What’s It Cost to Fill Up an EV?

Nerd Wallet

Would you like to pay $2 a gallon — or a lot less — for gas? If you drove an electric car, that’s the equivalent of what you would pay for the electricity to charge the battery. That estimate comes from Southern California Edison, the power company that supplies some of the electricity I use. Philip Reed writes for NerdWallet. Email: articles@nerdwallet.com.

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Student Loan Debt Holding Individuals Back: Report

Account Recovery

Student loan debt is keeping a lot of people from accomplishing their financial objectives, according to a report released by the National Association of Realtors, including buying a home, taking a vacation, and starting a family, while also forcing more individuals to take second jobs or work where they are not happy to be able … The post Student Loan Debt Holding Individuals Back: Report appeared first on AccountsRecovery.net.

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CFPB Sues Software Company That Helps Credit-Repair Businesses Charge Illegal Fees

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today filed a lawsuit in federal district court accusing a California-based software company and its owner of providing assistance to illegal credit-repair businesses.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Waves of Small Business Insolvency expected over next few years

UK debt collections

As many as 15% of the UK’s SMEs are rated ‘fragile’ and risk insolvency during the next four years as Covid-19 state support schemes are withdrawn, according to research by Euler Hermes. State support softened the blow of the Covid-19 shock in 2020, reducing the number of fragile SMEs by more than 8,000 in Germany, France and the UK, according to the company’s research.

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4 Traits That Have Helped Small Businesses Survive the Pandemic

Nerd Wallet

About half of Americans have deliberately shopped more at small and locally owned businesses during the pandemic, and many have rallied especially hard around small businesses with four particular characteristics, according to a new NerdWallet survey. The survey of over 2,000 U.S. adults found that 51% of Americans made a dedicated effort to shop at.

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Mass. Leg. Holds Hearing on Caller ID Bill

Account Recovery

A hearing was held yesterday before the Massachusetts state legislature on a bill that would require companies calling individuals in that state and using a Caller ID number displaying a Massachusetts area code to have a physical presence in the state or face fines of up to $10,000 per call. The bill, H.312, was introduced … The post Mass. Leg.

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Why the telephone is your best friend

Collect More

“The telephone is your best friend! Don’t be scared of the phone”!!! I really wish I could shout this constantly from the rooftops to every business owner in this country. The amount of people who are petrified of calling their overdue customer is crazy. Just yesterday I received an email from someone owed $210 admitting they “were too chicken to call so I just email” This really does break my heart and I shudder to think of the hundreds of millions and millions of

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Collecting on a debt through a real estate attachment

Collections Law

If you are having trouble collecting a commercial debt, you may wonder what you can do to make the debtor pay. The truth is, you have many tools available to you under Massachusetts law. The experienced commercial collections attorneys at the Law Offices of Alan M. Cohen LLC know how to choose the right tools for the job. If your debtor owns real estate in Massachusetts, a real estate attachment could be just the tool you need.

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5 Steps to Level Up Your Side Hustle

Nerd Wallet

The pandemic isn’t crushing the entrepreneurial spirit. It’s fueling it. People normally tied to a desk or working double shifts used lockdown to launch side hustles, often out of necessity. And some have turned those side gigs into full-fledged businesses. According to the U.S. Census Bureau, 427,842 new business applications were filed in August 2021.

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15M Could Lose Medicaid Coverage When Pandemic Ends: Study

Account Recovery

When the federal government declares the COVID-19 public health emergency to finally be over, as many as 15 million individuals could lose their health insurance coverage through Medicaid, according to a new study, which would likely result in a lot more medical debt to be collected for the accounts receivable management industry. Enrollment in Medicaid … The post 15M Could Lose Medicaid Coverage When Pandemic Ends: Study appeared first on AccountsRecovery.net.

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2020 Annual Report: Entrepreneurship

Prosperity Now

Supporting CDFIs Led by and Serving Black Communities In 2020 Prosperity Now made a strategic decision to reenergize our focus

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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FICO Facts: Do FICO Scores Consider Telco and Utility Data?

Fico Collections

Do FICO Scores Consider Telco and Utility Data? The unequivocal answer is yes! FICO® Scores have always considered telco and utility payment data that is furnished to the three nationwide U.S. credit bureaus : Equifax, Experian and TransUnion. The inclusion of telco and utility payment information dates back to the release of the very first FICO Scores in 1989.

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What Every Homeowner Should Know About Trampolines

Nerd Wallet

Are your kids begging for a trampoline? You’re not alone. Hundreds of thousands of backyard trampolines are sold in the U.S. every year, much to the delight of aspiring young acrobats across the country. But trampolines can also pose a risk to those young acrobats. Over 100,000 people — more than 90% of whom are. Doug Sibor writes for NerdWallet. Email: dsibor@nerdwallet.com.

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IRS Awards Collection Contracts to Three Agencies

Account Recovery

Starting today, individuals who owe the Internal Revenue Service for unpaid taxes may be contacted by one of three private collection agencies, after the IRS announced it had awarded contracts to the companies. The three companies receiving contracts are: CBE Group, Coast Professional, and ConServe. CBE and ConServe previously received contracts from the IRS.

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Consumer Financial Protection Bureau Announces New Advisory Committee Members

Consumer Finance

CFPB Acting Director Dave Uejio today announced the appointment of new members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). These committee members will advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Digital Debt Collection: How Consumer Preference Can Drive Higher Revenue

PDC Flow

Digital debt collection, while not a new idea, has been difficult for many to implement compliantly in the past. Now, through Regulation F and the emergence of new technologies, the debt collection industry is finally beginning to see a digital transformation. Agency operating models have begun to include more digital tools and the future of debt collection is likely to bring even more exciting changes.

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The Property Line: Watch for Signs of a Better Market for Buyers

Nerd Wallet

Today’s housing market is hostile to home buyers because not enough homes are for sale. Would-be buyers find themselves in bidding wars and competing against cash offers. Someday the path to homeownership will be less arduous. Here are signs that will help you detect when the homebuying process is becoming less intimidating: When homes receive. Holden Lewis writes for NerdWallet.

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Daily Digest – September 21. Judge Dismisses FDCPA Suit; Mass. Leg. Holds Hearing on Caller ID Bill

Account Recovery

JUDGE DISMISSES FDCPA SUIT FOR LACK OF SUBJECT MATTER JURISDICTION A District Court judge in Indiana has dismissed a Fair Debt Collection Practices Act case for lack of subject-matter jurisdiction, ruling the plaintiff lacked standing on any of the claims he made because he did not allege sufficient concrete injuries to move forward with his … The post Daily Digest – September 21.

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Harvard Law Review to publish Wilf-Townsend article: Assembly-Line Plaintiffs

Public Citizen

Daniel Wilf-Townsend of Chicago has written Assembly-Line Plaintiffs, Forthcoming in the Harvard Law Review. Here is the abstract: Around the country, state courts are being flooded with the claims of massive repeat filers. These large corporate plaintiffs leverage economies of scale to bring tremendous quantities of low-value claims against largely unrepresented individual defendants.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv