January, 2022

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Is It Time To Update Your Credit, A/R or Collections Policies?

Enterprise Recovery

As part of setting up your accounts receivable department for success, it's important to define responsibilities, create job roles and policies to ensure things run smoothly. These roles and policies will include approving clients for credit, setting payment terms and approved methods of payment, invoicing procedures, and what to do if the client doesn't pay on time.

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Late payment: Small Businesses must act says Debt Collection Expert

UK debt collections

UK’s Small Businesses are under serious threat and must act now according to one industry expert. It has been reported that 440,000 Small Businesses in the UK could be forced out of Business by a current late payment crisis. The Federation of Small Businesses (FSB) has called for urgent government intervention to improve the way small Businesses are paid.

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Triple Threat: 3 Ways to Increase Your Personal Efficiency

NCBA Law Practice Management Blog

Despite what you hear, time never appears to be on your side. And certainly, everyone is looking to maximize their time. In terms of business management, that means that you’re always looking to inc rease the volume of cases you can take on, which you can do by increasing your utilization rate. But, this all starts with achieving a level of personal efficiency, because: if you can’t be efficient yourself, it’s very difficult to ask others, including your staff and associates, to be more efficien

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Consumers Continue Abandoning Cash, Checks for Digital Payment Options

Account Recovery

Nearly one-third of people plan on using checks and cash less this year than they did last year or not using them at all, according to the results of a survey conducted this month to understand consumers’ payment preferences. The survey, conducted by Onbe, revealed that 74% of consumers prefer using digital options when making … The post Consumers Continue Abandoning Cash, Checks for Digital Payment Options appeared first on AccountsRecovery.net.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Everyone here can relate to consumer struggles

American Profit Recovery

By Angela: A lot of what we do is simply understanding and reasoning with our consumers. We work hard to build rapport and keep relationships for our clients so that their consumers have a good experience with us. While some people have these pre-determined ideas of how we don’t understand nor care before calling us, the truth is we are everyday people, all facing similar battles.

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A Business Owner's Task List for the New Year

Enterprise Recovery

While individuals attempt to keep their New Year's resolutions, new and growing businesses can also prepare for the year ahead. By setting up for success in January and February, you and your business are getting ahead of the curve so the rest of the year runs smoothly. This task list will set up success for business owners in the new year.

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CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus

Consumer Finance

A new analysis by the Consumer Financial Protection Bureau (CFPB) reveals how changes in complaint responses provided by nationwide consumer reporting companies resulted in fewer meaningful responses and less consumer relief. In 2021, Equifax, Experian, and TransUnion together reported relief in response to less than 2% of covered complaints, down from nearly 25% of covered complaints in 2019.

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When should you Assign an Account to a Collection Agency?

Nexa Collect

The best time to assign an account to a collection agency is when the debt is right around 90 days past due. Why? You have given your debtor at least three billing cycles to pay the bill and resolve any billing disputes that may have occurred. At 90 days your own efforts have been pretty much exhausted , and the account is clearly in the default territory.

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Getting to Know Alicia Sundstrom of Financial Credit Network

Account Recovery

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. … The post Getting to Know Alicia Sundstrom

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Filing Taxes After Filing for Bankruptcy

Sawin & Shea

Filing your taxes and filing for bankruptcy are two things that can be confusing and challenging on their own. When you put the two together, it can cause debtors even more stress. However, understanding the basics and what to look out for can make the whole situation a lot easier. Filing your taxes after filing for bankruptcy is not as complicated as it may seem, and if you are still confused after doing some research, you can always reach out to a bankruptcy lawyer.

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Unpopular Opinion: Airbnb Has Become Terrible

Nerd Wallet

The early days of Airbnb, like the early days of the internet, were full of promise. Here was a way for travelers to see the world while meeting hosts and enjoying authentic experiences, all on a shoestring. Yet this promise, like the promise of the internet itself, has been corrupted by greed, lack of competition. Sam Kemmis writes for NerdWallet. Email: skemmis@nerdwallet.com.

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The Influence of Black Entrepreneurs on America's Economy

Enterprise Recovery

To inspire entrepreneurship in a community that is least likely to receive startup funding, we've shared inspiring quotes from Black entrepreneurs who've had to overcome hardships to achieve success. Some key findings in the research for that article included a diversity report that found that only one percent of venture-backed founders were Black. The U.S. economy benefits from Black entrepreneurs and investing in more Black-owned businesses will reap rewards for all Americans.

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Consumer Financial Protection Bureau to Examine Colleges’ In-House Lending Practices

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) announced it will begin examining the operations of post-secondary schools, such as for-profit colleges, that extend private loans directly to students.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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What Happens if you Ignore Debt Collection Calls

Nexa Collect

If you think that ignoring written demands and calls from a collection agency will spare you from all the consequences, then you are wrong. A debt collector has several ways to find your latest address, phone number, and employer information. This process is called skip tracing. Your credit card address, your USPS change of address, address on your most recent bills are collected by data aggregation companies and/or credit reporting agencies.

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Daily Digest – January 27. Getting to Know Alicia Sundstrom of Financial Credit Network; Judge Forced to Remand FDCPA Case Back to State Court

Account Recovery

GETTING TO KNOW ALICIA SUNDSTROM OF FINANCIAL CREDIT NETWORK Thirty-seven years. At the same company. Starting as an outside sales person and moving her way up to now owning the company. Alicia Sundstrom is exactly the kind of success story that makes the accounts receivable management company so unique and so special. The opportunity for … The post Daily Digest – January 27.

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Football Club racks up record debts of over £60m

UK debt collections

Historic English Football club is reported to have racked up huge debts according to reports. Derby County’s debts are said to be more than a staggering £60m according to reports via Sky Sports News. A trusted source has told the Sky Sports News channel that they have never seen such a high level of unpaid debt at any Championship league soccer club.

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5 Ways Businesses Can Get Ahead of Stalled Supply Chains

Nerd Wallet

Labor shortages, shipping backlogs and slowed production — caused in large part by the ongoing coronavirus pandemic — have left business owners scrambling to source everything from couches and car seats to rubber and lumber. While current supply chain woes are unprecedented, they aren’t a complete anomaly. Supply chain disruptions are simply a fact of.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Improve Your Accounts Receivable and Business Collections in 2022

Enterprise Recovery

Every year, we take a look back at the previous year's blog entries to learn more about what you, our readers, want to see. In 2020, we observed that our readers were interested in building out their own successful A/R departments and first-party collections efforts. We're here to help! Use the top accounts receivable and business collections posts of 2021 to increase cash flow in 2022.

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Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) launched an initiative to save households billions of dollars a year by reducing exploitative junk fees charged by banks and financial companies. Today’s request is a chance for the public to share input that will help shape the agency’s rulemaking and guidance agenda, as well as its enforcement priorities in the coming months and years.

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Hiring an Aggressive Collection Agency for your Unpaid Bills

Nexa Collect

If you plan to outsource your accounts receivable to an aggressive collection agency, then kindly read this article and be aware of all the risks you are taking. Times have changed when collectors could easily put aggressive pressure on debtors or use forceful tactics to recover your money, without any repercussions. There are well-defined debt collection laws, both at the federal and state level, that prohibit debt collection companies from using abusive, unfair or deceptive practices to collec

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Appeals Court Partially Overturns Ruling for Defendant in FDCPA Case

Account Recovery

The Court of Appeals for the Ninth Circuit has partially affirmed and partially reversed a lower court’s ruling in a Fair Debt Collection Practices Act case, determining that the District Court judge should not have granted summary judgment for a collection law firm that “expressly” informed an individual in a collection letter that any dispute … The post Appeals Court Partially Overturns Ruling for Defendant in FDCPA Case appeared first on AccountsRecovery.net.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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VITA Programs Help Us Tackle the EITC Participation Gap

Prosperity Now

The Earned Income Tax Credit (EITC) is one of the nation’s largest anti-poverty programs.

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Save for What Makes You Feel Good in 2022

Nerd Wallet

You probably know to plan and save for the big and boring expenses, aka financial needs. But what about the fun stuff? Expenses that don’t put a roof over your head, but do provide joy, rejuvenation and other hard-to-quantify benefits are worth saving for, too. In fact, they deserve their own account, says Delia Fernandez, Laura McMullen writes for NerdWallet.

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Is My Condominium Subject to the Marketable Record Title Act?

Jimerson Firm

Chapter 712 of the Florida Statutes, commonly known as the Marketable Record Title Act (“MRTA”) was enacted in 1963 with the goal of simplifying the transfer of property by extinguishing certain covenants and restrictions after thirty years. This poses a challenge for homeowners’ and community associations as it can inhibit their ability to govern the community, collect dues, and enforce restrictions.

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CFPB Issues Bulletin to Prevent Unlawful Medical Debt Collection and Credit Reporting

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today released a bulletin reminding debt collectors and credit bureaus of their legal obligations in light of the No Surprises Act, which protects consumers from certain unexpected medical bills.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.