June, 2022

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Appeals Court Rules Sending Text Messages Confers Consent to be Contacted

Account Recovery

The Court of Appeals for the Ninth Circuit has affirmed a lower court’s ruling that an individual’s text messages sent to a financial institution constitute providing expressed consent to be contacted on a mobile phone via an automated telephone dialing system under the Telephone Consumer Protection Act, but that the lower court abused (..)

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UK Credit Card Trends: Cost-of-Living Stress Starts to Show in Data

Fico Collections

Lenders are encouraged to perform segmentation analysis on their portfolios, to ensure that their web and mobile applications encourage consumers in distress to make contact at the first indications of difficulty, and to consider establishing special payment plans for those in inflation’s grip. .

Lender 52