Mon.Oct 16, 2023

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Compliance Digest – October 16

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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CFPB Takes Action Against Operator of Sendwave App for Illegally Cheating People on International Money Transfers

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) and Justice Department today issued a joint statement that reminds financial institutions that all credit applicants are protected from discrimination on the basis of their national origin, race, and other characteristics covered by the Equal Credit Opportunity Act, regardless of their immigration status.

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Daily Digest – October 16. Judge Grants Plaintiff’s Motion to Remand FDCPA Case Back to State Court; Judge Certifies TCPA Suit Over Calls to Wrong Numbers

Account Recovery

Judge Grants Plaintiff’s Motion to Remand FDCPA Case Back to State Court Judge Certifies TCPA Suit Over Calls to Wrong Numbers CFPB Cites ‘Pay-to-Pay’ Fees as Problem in New Supervisory Highlights on Junk Fees Compliance Digest – October 16 WORTH NOTING: Why it’s OK to put “dry clean only” clothes in the washer and other […]

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Debt Validation Letter: Definition and Sample

Credit Corp

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Disclosure regarding our editorial content standards. Debt collectors send debt validation letters show what debts you owe, the amount, and to whome you owe it to.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Judge Grants Plaintiff’s Motion to Remand FDCPA Case Back to State Court

Account Recovery

A District Court judge in Wisconsin has denied a defendant’s attempt to keep a Fair Debt Collection Practices Act case in federal court, and granted the plaintiff’s motion to remand the case back to state court on the grounds that the plaintiff did not suffer a concrete injury and thus has no standing to sue […]

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Judge Certifies TCPA Suit Over Calls to Wrong Numbers

Account Recovery

A District Court judge in Washington has certified two classes in a Telephone Consumer Protection Act case against a healthcare provider that was accused of violating the statute by making calls using an artificial or prerecorded voice to individuals that had not provided their consent to receive calls and by making calls to individuals whose […]

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5 Essential Debt Collection Software Features

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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CFPB Cites ‘Pay-to-Pay’ Fees as Problem in New Supervisory Highlights on Junk Fees

Account Recovery

The Consumer Financial Protection Bureau (CFPB) recently issued a new edition of its Supervisory Highlights that included a section on debt collectors’ collection of pay-to-pay fees. The CFPB has affirmed that federal law often prohibits debt collectors from charging “pay-to-pay” fees, which are commonly described by debt collectors as “convenience fees.

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Fighting fraud with big data

On Guard

The financial services industry is one of the most vulnerable sectors to fraud and economic crime. The most recent Crime and Fraud report by PwC shows that more than half of financial services companies worldwide have experienced fraud in the past two years, with an average financial impact of $1.4 million per incident. Cybercrime is the most common and disruptive form of fraud for the financial sector, but there is a new form of cyber-enabled fraud that requires increasing attention and action:

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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California Finalizes Amendments to Student Loan Servicing Act

Troutman Sanders

On October 12, in its monthly bulletin the California Department of Financial Protection and Innovation (CA DFPI) announced that final regulations to implement the Student Loan Servicing Act and the Student Loans Borrower Rights Law have been approved and will become effective Jan. 1, 2024. Among other things, the rules clarify that all education financing products, including income share agreements (ISAs) and installment contracts, are student loans, and servicers of all such products are cover

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This Blog Goes to Eleven

TCPA

Today marks ten years and counting of the FCC’s revised TCPA rules—and, not coincidentally, of this blog.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

To keep you informed of recent activities, below are several of the most significant federal and state events that have influenced the Consumer Financial Services industry over the past week: Federal Activities State Activities Federal Activities: On October 11, the Federal Deposit Insurance Corporation (FDIC) published a request for comment on proposed corporate governance and risk management guidelines that would apply to all insured state nonmember banks, state-licensed insured branches of fo