Tue.Jul 21, 2020

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Why are we contacting consumers during these times?

American Profit Recovery

By Joe W. I keep getting asked two questions by my friends and family, “Why are you calling consumers during Covid-19?” and “Why are businesses turning over debts during Covid-19?” They point out to me that many people are struggling during these unprecedented times, and they cannot pay their bills. I asked how anyone can know why a consumer has not resolved their account.

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Details on the HEROES Act

Debt

When the House of Representative passed the $3-trillion HEROES Act on May 15, it all but guaranteed that a second stimulus check would arrive for Americans in need of financial help for COVID-19. How much that guarantee is worth and when it will be delivered is up to the U.S. Senate, which is debating the many […]. The post Details on the HEROES Act appeared first on Debt.org.

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Buying a Car Before Buying a House: What’s the Right Order?

Credit Corp

Did you know that buying a car before you buy a home could impact your ability to get a mortgage? A car loan affects your credit in several ways, and it also reduces the amount of income you have that’s not tied up in debt obligations. Find out more below about the relationship between buying a car and buying a home. Then, make an educated decision about what’s the better priority for you right now: an auto loan or a mortgage.

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How Often Can You File for Bankruptcy in Ohio?

Luftman, Heck & Associates.

People suffering under too much debt often choose to file for bankruptcy to get a fresh start. But what happens if you suffer additional setbacks, acquire more debt, and need additional help? Can you file for bankruptcy more than once in Ohio? If you have questions about bankruptcy and how often you can file, contact the experienced Cleveland bankruptcy attorneys at Luftman, Heck & Associates.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Positive Language: The Secret To Collecting More On Delinquent Accounts

PDC Flow

Speaking to consumers about their delinquent accounts can stir up many (oftentimes negative) emotions. This can have a big impact on your debt collection calls. Retraining yourself and staff to replace negative or neutral phrases with positive language can produce the best call outcome possible. . To optimize your consumer interactions through positivity, first focus on tone, intentional language and breaking old habits that impact calls.

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Latest Developments in Cannabis and Implications for Payment Processors

Troutman Sanders

Date/Time : July 22, 2020 2:00 PM EDT. The 2018 Farm Bill legalized hemp at the federal level, but there has been little guidance offered to banks and payment processors who are interested in working with hemp-related businesses. In this webinar we will discuss some key developments in the cannabis industry, with a focus on guidance that is helpful for Payment Processors interested in working with hemp and/or marijuana-related businesses.

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Recent Amendments Place Creditors in a Stronger Position to Defend Against Chapter 11 Bankruptcy Preference Lawsuits

Fraser

As the bankruptcy wave continues to build, more businesses are being forced to deal with bankrupt customers. What’s worse—and which often comes as a big surprise—is when a business gets sued by the debtor or bankruptcy trustee seeking to recover payments made by the debtor before the bankruptcy. Such lawsuits, which attempt to recover “preferential payments,” cost businesses time, require the expenditure of legal fees, and often result in the business paying a settlement amount to make the matte

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How Real Estate Professionals Can Navigate the Impacts of COVID-19

Arbeit Software

UPDATED 7/21/2020. Note: We will continue to update this article regularly.

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DROPPING KNOWLEDGE 01: Collections strategy - Lessons learned from a known British retail bank

Qualco

How often do you have a leading European C&R practitioner with nearly 40 years’ experience, dropping real-life knowledge on topics that most likely are causing you a headache? In this blog series, we’ve got you covered!

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Join Us for the American Conference Institute’s 32nd Annual Advanced Forum on Consumer Finance Class Actions, Litigation & Government Enforcement Actions

Troutman Sanders

Join Troutman Pepper Partner John Lynch for the American Conference Institute’s 32nd Annual Advanced Forum on Consumer Finance Class Actions, Litigation & Government Enforcement Actions. The American Conference Institute has assembled an unparalleled faculty of federal and state regulatory and enforcement officials, senior in-house counsel, and leading outside counsel who will provide you with expert advice and critical insights for your business.

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COVID-19: Logistics & Supply Chain Impact + Tips to Manage

Arbeit Software

We outline the impact we’ve seen so far of the novel coronavirus (COVID-19) on logistics & supply chains while outlining steps you can take now and in the future to mitigate potential risks to your company and workforce.

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Starting a Debt Collection Agency? Here are the Tools to Success

Payment Savvy

We don’t need to justify the vital role collection agencies play in our economy. They obtain revenue for companies they might not have recouped otherwise systematically and ethically. Agencies also help consumers stay accountable for their financial purchases with manageable repayment plans. Are you interested in opening a collection agency? The resources available to you to set up a compliant shop are numerous.

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Digital ID Proofing – Why Fraud & Compliance Must Work Together

Fico Collections

As my colleague TJ Horan says in his post , the worlds of fraud and compliance are moving closer together. A critical meeting point for these disciplines is the identity proofing of customers, particularly using digital channels. The current COVID-19 health crisis makes digital interactions obligatory for many activities, and this accelerates the pace of digital adoption.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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CFPB to Host Symposium July 29

Consumer Finance

The Consumer Financial Protection Bureau announced that it will hold a symposium on the use of cost-benefit analysis in consumer financial protection regulation on July 29, 2020, at 9:30 a.m.

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New Jersey Supreme Court Confirms Assignee’s Right to Enforce Note Lost by Predecessor in Interest

Consumer Finance Watch

Wayne Streibich , Edward W. Chang , Jonathan F. Ball. On July 1, 2020, the Supreme Court of New Jersey issued its unanimous opinion in Investors Bank v. Torres confirming that an assignee of a note lost by a predecessor in interest can enforce the lost note. [1] The Supreme Court affirmed the Appellate Division, which had affirmed the trial court’s grant of summary judgment to the assignee. [2] The Supreme Court’s decision clarifies that an assignee seeking to enforce a note lost by its predeces