Wed.Jan 10, 2024

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Solutions by Text and Prodigal Join Forces to Transform Consumer Finance with AI-Powered Intelligence

Account Recovery

DALLAS, TX, and MOUNTAIN VIEW, CA, January 10, 2024 – Solutions by Text (SBT), the enterprise messaging and payments platform for consumer finance businesses, today announced its partnership with Prodigal, the pioneer of AI-powered consumer finance intelligence.

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CFPB Addresses Inaccurate Background Check Reports and Sloppy Credit File Sharing Practices

Consumer Finance

The Consumer Financial Protection Bureau issued guidance to consumer reporting companies to address inaccurate background check reports, as well as sloppy credit file sharing practices.

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Utah Appeals Court Overturns Dismissal of FDCPA Suit Related to State License

Account Recovery

The Utah Court of Appeals has overturned the dismissal of a Fair Debt Collection Practices Act case against a collector that was sued for obtaining default judgments against a pair of plaintiffs on the grounds that it was not licensed properly in Utah when it filed the collection lawsuits and obtained the judgments, ruling the […]

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Q4 Industry Insights: Cautious Optimism with a Side of Holiday Hangover

True Accord

2023 brought a whirlwind of an economy, and we spent most of the year trying to predict when things would finally turn around. The good news is that things are looking up, and so are consumer sentiments on their financial outlook. Despite the optimism, consumers are still battling high prices and interest rates, though the holiday shopping numbers would make you think otherwise.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Southwest Recovery Services Achieves 10X ROI with Skit.ai’s Inbound Voice AI Solution

Account Recovery

The company automated inbound consumer calls with Skit.ai’s solution, reporting a remarkable 10X return on the investment in Voice AI technology. NEW YORK, NY (January 11, 2024) – Skit.

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N.J. Governor Calls for Medical Debt Relief in State Address

Account Recovery

The Governor of New Jersey yesterday called for the expansion of a program the purchases and forgives the medical debt of state residents while also asking the state legislature to enact a series of laws to keep families from “being caught in a medical debt trap” by making medical bills more clear and transparent. Gov.

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What Are Federal Tax Brackets and Where Do You Fall?

Credit Corp

Federal tax brackets are specific taxable income ranges that dictate what your tax rate is. There are different filing types and different ranges for each one, so to determine your federal tax bracket, you must first know if you’re filing as single, married filing jointly, married filing separately or head of household. The details of tax bracket income ranges can change annually, so if you’re at the lower or upper end of a range, it’s a good idea to pay attention.

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DFPI Fines Lender for Failing to Disclose Convenience Fees

Account Recovery

The California Department of Financial Protection and Innovation yesterday announced an enforcement action against an online lending platform that failed to disclose the existence of convenience fees to borrowers making payments online or over the phone when the customers entered into the agreement with the lender.

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Understanding Current Mortgage Rates and Getting a Good Rate on Your Mortgage

Credit Corp

In 2023, mortgage rates were up year over year—a trend that continued from 2021. Rising rates from 2021 through 2023 were due to rate hikes introduced by the Federal Reserve as part of economic strategies to try to combat inflation. Since current mortgage rates can be a huge factor in your ability to get a mortgage and the total cost of owning a home over time, prospective home buyers should educate themselves on this topic.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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22 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Research on State Job Quality Policy

Prosperity Now

As part of the Bill and Melinda Gates Foundation’s Economic Mobility & Opportunity (EMO) program, Prosperity Now is seeking a research organization to conduct policy research on the impact of the passage and implementation of key job quality legislation on small- to medium-sized businesses (SMBs) with employees. The ultimate goal for this research is to support the movement to scale good jobs, the state legislation needed to scale access to good jobs, and the systems-level change that can en

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Daily Digest – January 10. Utah Appeals Court Overturns Dismissal of FDCPA Suit Related to State License; DFPI Fines Lender for Failing to Disclose Convenience Fees

Account Recovery

Utah Appeals Court Overturns Dismissal of FDCPA Suit Related to State License DFPI Fines Lender for Failing to Disclose Convenience Fees N.J.

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Real Estate Attachments: When Your Debtor Owns Land

Collections Law

Securing a judgment for a debt and actually getting paid are two different things. However, if your debtor owns property in Massachusetts, your company has an edge on collecting the money that is owed to you. At Law Offices of Alan M. Cohen & Associates LLC, our debt collection attorneys practice ethical and relentless debt collection. We use every remedy allowed to us by the laws in Massachusetts to recover debts and overdue payments on behalf of our clients.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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How New York State’s 2024 Plan Will Affect Debt Collection

FFGN COLLECT NY

On Tuesday, January 9, New York Governor Kathy Hochul delivered the 2024 State of the State address, discussing certain changes that will affect debt collection within the state. Hochul made it clear that the state will assist consumers in New York by adding greater consumer protections—a plan that will affect creditors and debtors alike. To accomplish this goal, the governor’s office has proposed a crackdown on predatory business practices within the state.

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Signs That You Need a Commercial Debt Collection Agency Urgently

Taurus Collect

Navigating the terrain of unpaid business debts can be a formidable challenge for many businesses. In such circumstances, resorting to a commercial debt collection agency becomes not just an option, but a necessity. A popular choice among UK businesses is a “ No Cure No Pay ” debt collection service. This model ensures that you only pay if the agency successfully retrieves your debts.

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Decoding the CFPB’s Recent Report: An Examination of “Junk Fees” and Their Impact on Consumers

Troutman Sanders

In this episode of Payments Pros, Keith Barnett and Carlin McCrory discuss the Consumer Financial Protection Bureau’s (CFPB) fall supervisory highlights, focusing on “junk fees.” The report covers examinations in areas of deposits, auto servicing, and remittances completed between February and August 2023. The recent report reveals that their efforts have resulted in institutions refunding more than $140 million to consumers.

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UK Commercial Debt Collection Laws & Regulations

Taurus Collect

Navigating the labyrinth of commercial debt collection laws in the UK can be daunting for businesses. The rules and regulations are intricate, and straying outside the lines can lead to serious consequences. This blog post aims to shed light on UK commercial debt collection laws and regulations. Whether you’re a seasoned business owner or new to the game, understanding these laws can assist in maintaining your business’s financial health while ensuring legal compliance.

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You Put in a Full Work Week. Shouldn’t Your Collections Software Do the Same?

Discover a modern, cloud-based collection system that never takes a rest day. MeridianLink® Collect is an intuitive platform with advanced customization options developed to simplify the collections process. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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US banks warn costly deposits to weaken interest income in 2024

Collection Industry News

Jan 19 (Reuters) – Four U.S. banks warned of lower interest income for this year on Friday, capping a week of dour commentary from the industry that has been under pressure from high deposit costs. After more than a year of booking strong profits on the back of the high interest they were able to charge on loans, banks are contending with a string of challenges heading into 2024, including weaker loan growth and potentially tougher capital rules.

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Member Spotlight: Elevate Your Mind

NACM

​Credit professionals are first and foremost risk mitigators. They have to make credit decisions based on risk factors and must be knowledgeable about business and credit law to minimize risk. By earing the Credit Business Fellow (CBF) designation through NACM's six-level Professional Certification Program, credit professionals.

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