Collection Industry News

AUGUST 3, 2021

The results come from a borrower-experience study by Federal Housing Finance Agency (FHFA) and the Consumer Financial Protection Bureau (CFPB), which includes updated loan-level data mined by the National Survey of Mortgage Originations (NSMO) from people obtaining residential mortgages. More recent client satisfaction data: A J.D.

Lender 40

Lender Credit Unions Credit Unions Banks 40

True Accord

AUGUST 3, 2021

With more than 20 years of financial and recoveries experience, along with her ability to navigate complex regulatory environments, Monroe has been a key driver of TrueAccord’s growth and execution. Naama has tremendous experience building marketing teams and building iconic brands that consumers can trust as part of their everyday lives.

Startups 98

Startups Financial services Financial Institution Collections 98

Fico Collections

AUGUST 3, 2021

They’re not just a quick time-saving win, they now have a direct impact on customer experience and are what will always set businesses apart from the competition. That’s why analytic innovation is so critical. The applications of artificial intelligence in financial services are now everywhere. by Louise Lunn.

Financial services 52

Financial services Banks 52

PDC Flow

AUGUST 3, 2021

If your company doesn’t adjust to the new SMS rules, you may experience unwanted ramifications. In an effort to keep text messaging an effective and safe communication channel for consumers, the major phone companies have recently created rules that will impact all brands using this form of communication. How This Impacts Your Business.

Government 94

Government Collections 94

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The experiences of every generation are characterized by their behaviors involving finances. Understanding these attitudes and using them to inform marketing messages enables community banks, regional banks and credit unions to better serve their customers.

Credit Unions

PDC Flow

AUGUST 3, 2021

If your company doesn’t adjust to the new SMS rules, you may experience unwanted ramifications. In an effort to keep text messaging an effective and safe communication channel for consumers, the major phone companies have recently created rules that will impact all brands using this form of communication. How This Impacts Your Business.

Government 52

Government Collections 52

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Experience unparalleled customer support with BEAM. When you call, we're ready to provide the best assistance possible, ensuring your experience with us is seamless. Our dedicated team guarantees industry-leading support. Why Choose BEAM: Automate collection goals and adapt to evolving demands effortlessly.

Collection Agencies

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Click here to download the full webinar demo and learn how MeridianLink® Collect can streamline the staff—and borrower—experience. Here are four ways MeridianLink Collect can support your team: Omnichannel communications Compliance rules & checklists Workflows & queues One interface with supporting integrations And that’s just the start.

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