Account Recovery

JANUARY 27, 2025

Why it matters:The data paints a concerning picture of Americans financial preparedness. As many struggle to build or maintain emergency savings, a growing number of people are relying on borrowing to cover unexpected expenses. With rising inflation and high interest rates, many find themselves in a precarious financial situation, particularly younger generations who are less likely to have significant savings.

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UK debt collections

JANUARY 27, 2025

Late payments are the primary culprit for causing cash flow problems for businesses according to two fifths (41%) of UK small and medium-sized enterprises (SMEs) while making sure the bills are paid was an issue for a third (32%) and having access to emergency cash (21%) was also top of the list. Thats according to Allstar , one of the UKs leading business, EV and fuel expense payment companies, which researched the issues plaguing the nations small businesses.

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Account Recovery

JANUARY 27, 2025

The Court of Appeals for the Eleventh Circuit blocked a rule from the Federal Communications Commission (FCC) that was set to go into effect today interpreting the definition of “prior express consent” under the Telephone Consumer Protection Act (TCPA). The background: The case originated from concerns within the lead generation and telemarketing industries about the FCC’s 2023 rule, which aimed to impose stricter requirements on obtaining prior express consent from consumers.

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True Accord

JANUARY 27, 2025

For consumer engagement in debt collection, many organizations and agencies have moved away from outbound calling but dont discount reaching out to consumers phones just yet! Text messaging (referred to as SMS or short message service) is becoming a favored method for consumers to receive business communications. Its common knowledge these days that people tend to ignore phone calls from unknown numbers and often throw away physical letters without opening them, but they will also delete unfamil

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Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

Account Recovery

JANUARY 27, 2025

A District Court judge in Nevada has granted a defendant’s motion to dismiss after it was accused of garnishing the plaintiff’s wages without first domesticating the judgment in that state. Judge Andrew P. Gordon of the District Court for the District of Nevada ruled that the defendant, a debt collection law firm, lacked the necessary minimum contacts with Nevada to establish personal jurisdiction.

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Account Recovery

JANUARY 27, 2025

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management Turnkey Speech Analytics. And Our New BLG360 Program Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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TCPA

JANUARY 27, 2025

Our regular readers will no doubt be familiar with the one-to-one-consent and logically-and-topically-related requirements the FCC (under the prior administration) had tried to impose as a way to close what it had described as a lead generator loophole.

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Account Recovery

JANUARY 27, 2025

Eleventh Circuit Blocks FCC Rule Seeking to Redefine Prior Express Consent Under TCPA Nevada Court Dismisses Wage Garnishment Lawsuit Due to Lack of Jurisdiction 41% of Americans Cant Afford $1,000 Emergency Expenses Compliance Digest January 27 WORTH NOTING: Expensive mistakes that people make when planning a vacation … The fast food staples that chefs like to eat … While the Supreme Court’s politics have shifted right in recent years, it’s writing has shifted left R

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Consumer Finance

JANUARY 27, 2025

Today, the Consumer Financial Protection Bureau (CFPB) released two reports looking at national rental payment data from September 2021 to November 2024.

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Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

Collection Industry News

JANUARY 27, 2025

Banks are getting ready to sell billions of dollars in debt borrowed byElon Musks X, bringing Wall Street a step closer to exiting the nerve-racking deal that financed the social-media companys buyout. Morgan Stanleybankers have reached out to investors ahead of a planned sale next week of up to $3 billion of debt the bank and others such asBank of AmericaandBarclayslentto complete Musks 2022 buyout of the companythen known as Twitter, people familiar with the matter said.

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Consumer Finance

JANUARY 27, 2025

A letter written by Seth Frotman, CFPB General Counsel, to Senator Marcus Riccelli and Representative Joe Timmons of the Washington State Legislature.

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Consumer Finance

JANUARY 27, 2025

A letter written by Seth Frotman, CFPB General Counsel, to Senator Wlnsvey Campos and the Representative Nathan Sosa of the Oregon State Legislature.

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Consumer Finance

JANUARY 27, 2025

A letter written by Seth Frotman, CFPB General Counsel, to Representative Brian Mulder of the South Dakota State Legislature.

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Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Consumer Finance

JANUARY 27, 2025

A letter written by Seth Frotman, CFPB General Counsel, to the Representative John J. Lawn, Jr. and the Senator John J. Cronin of the Massachusetts State Legislature.

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