Wed.Oct 04, 2023

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‘Network Disruption’ Leads to Data Breach at Collection Operation

Account Recovery

A collection operation based in Georgia has filed a data breach notification with the Office of the Maine Attorney General, disclosing that the personal information of more than 10,000 consumers was compromised as a result of a “network disruption.

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CFPB Announces Advisory Committee Appointments

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) announced the appointment of new members to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council.

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Intelligent Contacts and Prodigal Partner to Bring AI-Powered Customer Interaction Analytics to Healthcare and Finance Teams

Account Recovery

MOUNTAIN VIEW, CA and PLANO, TX, October 4, 2023 – Intelligent Contacts, a leader in inbound / outbound omnichannel contact center solutions, has partnered with Prodigal, the pioneer of AI-powered consumer finance intelligence, to deliver solutions that help companies improve customer experience and increase revenue.

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Government vows to act on SME late payments

UK debt collections

The UK government has launched tougher measures to tackle SME late payments to small businesses as part of its upcoming Prompt Payment & Cash Flow Review. The Prompt Payment & Cash Flow Review is a scrutiny of current payment practices, measures and progress in combating SME late payments issues to help the government assess the right support is in place to support small businesses.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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24 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Judge Grants MSJ For Defendant in FDCPA Case Over Use of Local Phone Numbers

Account Recovery

A District Court judge in Illinois has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case after it was sued for using a local phone number to try and get in touch with the plaintiff even though the defendant did not have an office in the area code it […]

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Practical Lessons Learned Regarding the Bank Secrecy Act and Anti-Money Laundering for Financial Institutions

Troutman Sanders

Join Troutman Pepper Partner Chris Willis and fellow Partner Matthew Orso as they discuss the Bank Secrecy Act, anti-money laundering, and countering the financing of terrorism rules, as they pertain to financial institutions defined by FinCEN. The discussion includes topics such as which companies are subject to the rules, compliance issues financial institutions may face, and what financial institutions can do to avoid potential issues.

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Judge Grants MSJ for Defense, Sanctions Plaintiff in FDCPA Case

Account Recovery

A Magistrate Court judge in Atlanta has recommended granting a defendant’s motion for summary judgment and granting the defendant’s motion for sanctions against the plaintiff in a Fair Debt Collection Practices Act case that you really have to read to believe. A copy of the ruling in the case of Cairobe v.

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Third Circuit Finds No Exception Under FCRA for a Furnisher’s Failure to Investigate “Frivolous” Indirect Dispute

Troutman Sanders

The Third Circuit Court of Appeals overruled a district court’s reading of an exception into §1681s-2(b) of the Fair Credit Reporting Act (FCRA) that would allow a furnisher discretion to refuse to investigate an indirect dispute it deems frivolous or irrelevant. Instead, the Third Circuit held that a furnisher must investigate even frivolous indirect disputes — disputes submitted by a consumer first to a consumer reporting agency (CRA) that are then transmitted by the CRA to the furnisher.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Daily Digest – October 4. Judge Grants MSJ for Defense, Sanctions Plaintiff in FDCPA Case; ‘Network Disruption’ Leads to Data Breach at Collection Operation

Account Recovery

Judge Grants MSJ for Defense, Sanctions Plaintiff in FDCPA Case Judge Grants MSJ For Defendant in FDCPA Case Over Use of Local Phone Numbers ‘Network Disruption’ Leads to Data Breach at Collection Operation 24 Companies Seeking Collection Talent WORTH NOTING: Takeaways from the historic ouster of the Speaker of the House … Should parents be […]

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Supreme Court Hears Arguments on Challenge to CFPB’s Funding Structure

Troutman Sanders

On October 3, the U.S. Supreme Court heard arguments in Community Financial Services Association of America, Limited (CFSA) v. Consumer Financial Protection Bureau (CFPB or Bureau), a case in which the Fifth Circuit held that the CFPB’s funding mechanism violates the Appropriations Clause because the CFPB does not receive its funding from annual congressional appropriations like most executive agencies, but instead, receives funding directly from the Federal Reserve based on a request by the CFP

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Member Spotlight: Strive for Success with Certifications

NACM

Striving for success is a relentless pursuit that drives individuals to reach their fullest potential and achieve their goals. The same applies to credit professionals who seek to become valuable assets within their department to achieve departmental and company goals. NACM's Professional Certification Program helps credit professionals grow to be.

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Counting the Cost: The Psychology of Pricing

NCBA Law Practice Management Blog

Most buying decisions are emotional journeys – some short, some long. Why did you buy the candy in line waiting to check out at the grocery store ? Your kid was being obnoxious, and you wanted to shut them up, haha. Why di d you buy that boat ? Your Dad had a boat, and you always wanted one, too. It only took 20 years to get it. There are a lot of emotional buying decisions that happen in legal, as well.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?