On-Demand: Fewer Collectors, More Accounts: Prioritizing Contact Efforts for the Coming Wave of Delinquencies and Defaults
Collection Industry News
AUGUST 25, 2020
Additionally, the recession may accelerate consumer contact information changes, either from moving residences or changing phone information. Contacting the consumer during the times and days when they are most likely to answer. According to NPR, banks are preparing for “an onslaught of defaults in debt.”
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