Tue.Aug 25, 2020

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On-Demand: Fewer Collectors, More Accounts: Prioritizing Contact Efforts for the Coming Wave of Delinquencies and Defaults

Collection Industry News

Additionally, the recession may accelerate consumer contact information changes, either from moving residences or changing phone information. Contacting the consumer during the times and days when they are most likely to answer. According to NPR, banks are preparing for “an onslaught of defaults in debt.”

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Getting your business paid during COVID-19

American Profit Recovery

Many groups argued that we should not be contacting consumers at this time but the industry argued that it kept the lines of communication open which resulted in better relationships with a business and its customers. You can and should continue communicating with your customers, in good times as well as challenging times.

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How to Avoid Waiting on Credit Card Customer Service Lines

Nerd Wallet

The volume of contacts has increased" since many people have pandemic-related questions, says Emily Yellin, a journalist and author of “Your Call is (Not That) Important to Us.". Because of COVID-19, wait times for many credit card customer service lines are longer than usual, whether you’re calling to dispute a payment or to defer a payment.

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How To Remove Global Crossing Local Services From Your Credit Report

Better Credit Blog

This is the best strategy for getting a collections account removed, whether you actually owe the agency money or you’ve been contacted as the result of inaccurate reporting. You have 30 days to dispute a claim once Global Crossing contacts you. The key to debt validation is acting quickly. Negotiate a Pay-for-delete Agreement.

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How To Remove McCarthy Burgess & Wolff From Your Credit Report

Better Credit Blog

If MB&W is contacting you and has made an appearance on your report, it’s important to act quickly to get it removed. Whether you fear you’ve been contacted by mistake or you do actually owe the collections agency money, starting out with a debt validation letter is smart.

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How to Protect Your Credit While in the Military

Credit Corp

In some cases, creditors may be required to contact you directly or otherwise verify your identity when approving credit. For any questions about your individual circumstance regarding FCRA or the MLA contact your military branch’s legal office for guidance. Protection against prepay penalties if you pay the loan back early.

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Student Loans vs. Financial Aid

Credit Corp

You’ll have to look on those university websites or contact financial aid departments at various schools to find out about how to apply to these programs. To apply for private loans and financial aid, you must research the program in question and complete the appropriate application process.