Tue.Jun 14, 2022

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CFPB Launches Initiative to Improve Customer Service at Big Banks

Consumer Finance

In today’s Request for Information, the CFPB seeks data about, and consumer experiences with, the obstacles that may prevent people from receiving high standards of customer service and high-quality human interactions with their banks or credit unions.

Banks 88
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TrueCar App Review: Find a Car

Nerd Wallet

The app stands out with its “best of” lists that allow buyers to look for everything from the roomiest cars for tall people to the best supercharged and turbocharged cars. TrueCar offers a treasure trove of information for car shoppers, from extensive rankings and detailed vehicle reviews to helpful pricing analyses. TrueCar also tells you.

Loans 76
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Can I Pay Off My Chapter 13 Bankruptcy Plan Early

Sawin & Shea

Most people enter into bankruptcy because they are experiencing financial hardship. However, though a person can be struggling at the time they file, this does not mean it isn’t possible for their financial situation to greatly improve while they are still paying off their Chapter 13 bankruptcy plan.

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Consumer Rights in Debt Collection

Credit Management Company

First, collectors are only allowed to contact people between the hours of 8 a.m. It is also important to know collectors are forbidden from using payments to pay disputed claims. Communication. There are a few ways a consumer can limit communication from a collection agency. Second, communication can be stopped altogether.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place.

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Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

Fico Collections

Scams that took place in the online environment were particularly prevalent, with people particularly at risk when they pushed to use digital channels that they weren’t used to. The convergence debate was reflected in conversations about FICO Platform , where the idea of single solutions for single use cases has been consigned to history.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Lynnette Khalfani-Cox, The Money Coach®, will answer these questions and more – giving you insights into the consumer mindset along with proven strategies for nurturing trust and client- building in underserved markets.