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Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case

Account Recovery

A District Court judge in West Virginia has denied a motion to dismiss filed by a credit union that is facing a class-action lawsuit for violating the West Virginia Consumer Credit and Protection Act by charging a $5 fee to make payments over the telephone, ruling the credit union is a debt collector under the […]

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Daily Digest – April 18. Getting to Know Eddie Antoniewicz of Royal Credit Union; Judge Dismisses FDCPA Suit Over Collection Disclaimer

Account Recovery

Getting to Know Eddie Antoniewicz of Royal Credit Union Judge Dismisses FDCPA Suit Over Collection Disclaimer Pathward Bank to Pay $700k in Fines, Penalties For Seizing Funds Paid to Debt Collectors CFPB Fines Vocational School for Deceiving Students, Hiding Finance Charges WORTH NOTING: What you eat during the day can have an impact on how […] (..)

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Daily Digest – March 28. Getting to Know Joel Blackburn of Cornerstone Licensing; Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt

Account Recovery

Getting to Know Joel Blackburn of Cornerstone Licensing Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case CFPB Issues Guidance Over ‘Free’ Money Transfers, Claims of How Fast Funds Are Available WORTH NOTING: What life is like for […] (..)

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Consumer Protection and Safety and Soundness Perspective of Credit Union Regulation

Troutman Sanders

Please join Consumer Financial Services Partner Chris Willis and his guests and colleagues James Stevens and Carlin McCrory as they discuss the consumer protection and safety and soundness sides of credit union regulation. Transcript: Consumer Protection and Safety and Soundness Perspective of Credit Union Regulation (PDF).

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Average Recovery Rate of a Collection Agency

Nexa Collect

Since all collection calls are recorded, it is important for the management/supervisor to randomly examine at least a few collection calls daily and discuss shortcomings with their debt collectors. They must have at least a few bilingual debt collectors in order to recover from people who prefer talking only in Spanish.

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What Banks and Credit Unions Need to Know: CFPB Enters into Debt Collection Consent Order

Consumer Financial Services Law

The CFPB’s Consent Order with Navy Federal Credit Union (“NFCU”) should provide a wakeup call for all community banks and credit unions as to how they conduct their internal debt collection efforts. million to the CFPB. The CFPB found that the message “pay of be sued” was inaccurate about 97% of the time.

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Massachusetts Introduces Earned Wage Access Product Legislation

Troutman Sanders

Using credit reports or credit scores to determine a consumer’s eligibility for EWA services. Reporting a consumer’s nonpayment to a consumer reporting agency or debt collector. Accepting payment from a consumer via credit card.