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Questions to ask a commercial collection agency before hiring

American Profit Recovery

What type of training do you provide your commercial debt collectors? You’ll want to know that the commercial collection agency you choose provides ongoing and professional training for their debt collection staff and their customer service professionals.

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CFPB Shuts Down Commonwealth Financial Systems for Illegal Debt Collection Practices

Collection Industry News

The Consumer Financial Protection Bureau (CFPB) today took action against a medical debt collector, Commonwealth Financial Systems, for illegally trying to collect unverified medical debts after consumers disputed the validity of the debts. WASHINGTON, D.C. – Read today’s order. Along with the U.S.

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Who Should Use Commercial Debt (B2B) Collections?

Credit Management Company

Agencies work on a contingency basis - they only get paid when the debt has been collected. However, a commercial collection agency is unlike a consumer collection agency. You might be wondering which restrictions apply to commercial collection firms and agents. The end-target is different.

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Can The CFPB Make Debt Collectors Reveal Their Attorney-Client Privileged Documents?

FDCPA Defense

Does the Consumer Financial Protection Bureau (CFPB) have the power to tell debt collectors to turn over their attorney-client privileged communications? Thus, the Bureau effectively believes it can obtain the privileged documents of any debt collector in the country. The answer may depend on who you ask.

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The Importance of Collection Agencies for Small Businesses Affected by Default Accounts

Debt RR

Once you have turned over the default accounts to the agencies, they will do the collection for you. The debt collectors will then contact your B2C or B2B clients regarding their overdue payments. There are laws regulated by the Federal and state for debt collectors. Collection Rate on Successful Accounts.

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Troutman Pepper Weekly Consumer Financial Services COVID-19 Newsletter

Troutman Sanders

Department of the Treasury released guidance in the form of updated frequently asked questions (FAQs) and fact sheet to continue supporting the rapid deployment of emergency rental assistance by states, territories, localities, and tribal governments. For more information, click here. For more information, click here.

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COVID-19 Collections Impact Bulletin: State Responses (December 2020 Update)

Burr Forman

Financial institutions, servicers, lenders, and debt collectors must stay up-to-date on evolving federal and state laws stemming from the COVID-19 pandemic, as such laws impact all facets of consumer loan servicing and debt collection.