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Risk and Lending Predictions 2023: Hyper-Personalisation and More

Fico Collections

While UK support will continue through 2023, and possibly into 2024, we can expect to see it provided on a more targeted basis as governments face rising debt burdens as a proportion of GDP. It’s a move typified in the UK by the launch of the FCA’s Consumer Duty , which reinforces a host of customer safeguards.

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity. The continuing effects of the pandemic, rising costs of living and skyrocketing energy costs put sharp pressure on household budgets in 2022. Here are the top five posts from 2022 on debt collection trends. Digital Debt Collection and Early Collections.

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Next Best Actions / Next Best Offers – Four Pointers to Success

Fico Collections

Up to half of consumers see their bank as a trusted partner, while the one in three who switched say they did so because personalised offers were lacking. Up to half of consumers see their bank as a trusted partner, while the one in three who switched say they did so because personalised offers were lacking. FICO Admin. by Matt Cox.