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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

Among other things, the updated draft includes the following: ○ Employees of debt collectors are not required to be licensed under the DCLA when acting within the scope of their employment by a licensed debt collector; ○ A creditor, including a provider of nonfinancial services, seeking repayment in its own name of consumer debt arising from a consumer (..)

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Addressing Portfolio Risk in Economic Uncertainty: Part 4 (2022)

Fico Collections

Nowhere across the consumer credit lifecycle are the stakes higher than in early-stage collections, where the uncertainty of outcomes and the range of treatment options is the greatest. Figure 2: FICO® Resilience Index delinquent consumer sensitivity profile comparisons. penetration rate) of live-agent calls (Figure 1).

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How Financial Technology Partners can Help with Customer Acquisition Campaigns

Fico Collections

Many credit unions and smaller regional banks already have an existing relationship with a partner that include solutions to help them with business challenges such as fraud monitoring, risk profiling and customer communications.

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How Credit Unions and Regional Banks Can Execute Strong Customer Acquisition Campaigns

Fico Collections

Many credit unions and smaller regional banks already have an existing relationship with a partner that include solutions to help them with business challenges such as fraud monitoring, risk profiling and customer communications.

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California Legislation Strengthens Consumer Protections for Servicemembers

Troutman Sanders

1987 (i)(6) (“The term “consumer credit” … does not include a loan procured in the course of purchasing a car or other personal property, when that loan is offered for the express purpose of financing the purchase and is secured by the car or personal property procured.”).

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Expanding Access to Credit Through Alternative Data

Fico Collections

Over the past several years, we’ve helped lenders develop on-ramps to mainstream credit using alternative data for those seeking financial inclusion. Our research finds that alternative data sources that demonstrate a consumer’s ability to manage their finances are predictive of consumer credit risk.

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Covid to Cost-of-Living: Assessing Affordability in Uncertain Times

Fico Collections

Easier to qualify for, BNPL has given shoppers, particularly those with little or no credit history, the ability to access – or stack - multiple BNPL arrangements at once without them appearing in bureau data used to assess consumer credit risk. There is greater focus on the impact of their actions on future customer wellbeing.

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