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The Pandemic Is Accelerating Auto Dealers' Digital Transformation

Fico Collections

Rich Zellner: Customers have long researched new purchases online, but when coronavirus-related lockdowns started keeping people at home and out of showrooms, auto manufacturers and dealers quickly accelerated their digital transformation. Q: How has COVID changed the way that dealers sell cars? Q: How are dealers re-deploying sales people?

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The Pandemic Is Accelerating Auto Dealers' Digital Transformation

Fico Collections

Rich Zellner: Customers have long researched new purchases online, but when coronavirus-related lockdowns started keeping people at home and out of showrooms, auto manufacturers and dealers quickly accelerated their digital transformation. Q: How has COVID changed the way that dealers sell cars? Q: How are dealers re-deploying sales people?

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Top 5 Customer Development Posts of 2020: COVID and Beyond   

Fico Collections

FICO’s suite of interconnected Acquisition, Origination, and Growth capabilities for Telecommunications helps organizations do exactly that. This requires a “joined-up” centralized analysis and decisioning capability. They require collaborative working between teams and departments.