New CFPB Consent Decree May Highlight Loss Mitigation Issues for 2021
Collection Industry News
DECEMBER 28, 2020
Getting it right is paramount for lenders and servicers as 2021 customer contact volumes will increase with the potential sunset of COVID-19 relief measures. The lengthy consent decree covers loss mitigation conduct from 2014 through 2018, years in the past. 12 C.F.R. §§ 1024.41(b)(2)(i)(B), 12 C.F.R. §§ 1024.41(b)(2)(i)(B),
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