Sat.Nov 07, 2015 - Fri.Nov 13, 2015

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3 Warning Signs An Account is Headed for Debt Collection & What to Do

National Service Bureau

When accounts fall into collections they tend to follow a predictable pattern. Although every situation is unique and there are industry particulars, if you have worked in accounts receivable management long enough you will start to recognize some definite patterns. Here are three warning signs that an account is headed for collections: Communication Falls Off: Both sudden and gradual decreases in communication or responsiveness from the client are surefire indicators that they are distancing th

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Will You Know A “Dispute” When You See It?

FDCPA Defense

How can a collector accurately identify, track, and respond to consumer disputes when the FDCPA does not define what a “dispute” is? When Supreme Court Justice Potter Stewart famously stated, “I know it when I see it,” in Jacobellis v. Ohio , 378 U.S. 184 (1964), he was not talking about consumer disputes. But his catch phrase succinctly described how it can be a struggle to define common words in different contexts.