Sat.Jul 01, 2023 - Fri.Jul 07, 2023

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How to Collect Money Owed From a Fake Corporate Entity

FFGN COLLECT NY

Can you sue a company that doesn’t exist? Let’s say your company has unknowingly been selling goods to a fake corporate entity called “ABC INC.” From all indications, ABC INC. complies with all aspects of corporate formalities. All purchase orders are issued under ABC INC.’s name at ABC INC.’s corporate address, and all payments are issued from ABC INC.’s corporate account.

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Conn. Regulator Fines Agency $30k

Account Recovery

The Connecticut Department of Banking has assessed a $30,000 fine and barred a collection operation from the state for three years after it was alleged to have collected in the state without the proper license.

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The benefits of training the credit and collections team

CICM

A business is only as good as the team behind it. So, it’s worth investing in your company’s most important asset – its people. Training is proven to empower individuals, enhance in-house knowledge, upskill and modernise productivity and boost your organisation’s profile to create a high-performing team. In today’s Credit Management and Collections industry, teams are faced with new challenges.

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CFPB’s Larger Participant Rule for Consumer Payments

Troutman Sanders

Please join Troutman Pepper Partner Chris Willis and colleagues Keith Barnett, Carlin McCrory, and Josh McBeain as they discuss the Consumer Financial Protection Bureau’s (CFPB) larger participant rule for consumer payments mentioned in its 2023 semi-annual rulemaking agenda. During this podcast, they examine a myriad of topics concerning this rule, including the following: The current trend of CFPB supervision and why the CFPB is proposing this larger participant rule; The influence on the subs

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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CFPB, U.S. Department of Health and Human Services, and U.S. Department of Treasury Launch Inquiry into Costly Credit Cards and Loans Pushed on Patients for Health Care Costs

Consumer Finance

The CFPB, HHS, and U.S. Department of Treasury launched an inquiry into high-cost specialty financial products, such as medical credit cards and installment loans, that are pushed on patients as a way to pay for routine medical care and which drive up health care costs and medical debt.

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The Difference between Collecting Debt from a Person vs. a Business

Enterprise Recovery

B2B (business-to-business) and B2C (business-to-consumer) debt collections are different. Agencies that collect from individuals will use different collection tactics and are subject to harsher regulations than those that collect from businesses. Often these agencies choose to separate consumer collections from commercial collections because the processes vary.

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Improve Efficiency of Remote Employees

Nexa Collect

Improving the efficiency of remote employees is crucial for the success of any business operating with a distributed workforce. Here are some steps and strategies that managers and organizations can use to enhance the efficiency of their remote employees: Set Clear Expectations : Clearly communicate the tasks, objectives, and deadlines. Ensure that remote employees know what is expected of them.

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NLRB’s Atlanta Opera Ruling Imposes Stricter Independent Contractor Test on Employers

Fraser

On June 13, 2023, the National Labor Relations Board (“NLRB”) ruled in the closely watched The Atlanta Opera, Inc. case, restoring the multifactor common-law framework the NLRB established in 2014 for worker classification. The ruling is significant because: It establishes the test for classifying workers as either employees or independent contractors under the National Labor Relations Act (“NLRA”); The test—a return to pre-2019 standards—makes it harder to classify workers as independent contra

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Class-Action Filed For Failing to Provide Validation Information in Letter

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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5 restaurants closing every day

UK debt collections

The latest research analysis by Price Bailey (Accountancy firm) shows that restaurants closing is at its highest rate in a decade for the first three months of the year. A total of 569 restaurant businesses filed for insolvency in the first quarter of 2023, an average of 5.6 per day. The Quarter 1 data shows that over the last 12 months, 2,028 restaurants have closed.

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Connecticut Becomes Latest State to Enact a Commercial Financing Disclosure and Registration Law

Troutman Sanders

On June 28, Connecticut Governor Ned Lamont signed into law Senate Bill 1032 entitled An Act Requiring Certain Financing Disclosures , which requires certain providers of commercial financing to make various disclosures and requires providers and brokers to register. Connecticut now joins states like Utah, California, Georgia, New York, Florida, and Virginia (discussed here , here , here , here , here , and here ) in requiring such disclosures.

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FICO World 2023: Four Enterprise Fraud Management Takeaways

Fico Collections

Home Blog Feed test FICO World 2023: Four Enterprise Fraud Management Takeaways Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event Thu, 02/09/2023 - 10:23 Pawel Pasik by Debbie Cobb Senior Director, Product Management expand_less Back to top Thu, 07/06/2023 - 09:05 In May, I was fortunate to be at FICO World 2023 in Hollywood, Florida.

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Appeals Court Grants En Banc Request in FDCPA Case

Account Recovery

The Court of Appeals for the Ninth Circuit has granted an en banc rehearing request filed by a collector in a Fair Debt Collection Practices Act case, and will determine for itself whether the plaintiff had standing to file his lawsuit in the first place, rather than remanding the case back to the District Court […]

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How Long Does a Bankruptcy Affect Your Credit Score

Sawin & Shea

When debt overshadows savings that’s scary enough. But for some, it’s even more frightening because they are also trying to make payments against astronomical bills, often medical or job loss related that continue to stack up with no signs of stopping. Declaring Chapter 7 bankruptcy may be the best solution in cases like this. People can get a discharge relating to most types of debts in a perfectly legal and fiscally responsible way, and also get a chance to get a fresh start.

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CFPB’s 2022 Fair Lending Report Focuses on Bias in Mortgage Lending, Redlining, Home Appraisals, Small Business Lending, and Shows Continued Skepticism of AI

Troutman Sanders

As shown by a new report, the Consumer Financial Protection Bureau (CFPB or Bureau) is focusing its fair lending work on mortgage origination and pricing, small business lending, redlining, and the use of artificial intelligence (AI) and machine learning models. On June 29, the CFPB released its annual Fair Lending Report (Report) to Congress describing its fair lending enforcement and supervisory activities, guidance, and rulemaking for calendar year 2022.

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5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back

Fico Collections

Home Blog Feed test 5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it Wed, 03/08/2023 - 22:14 jessica shortt by Fernando Lopez Senior Director, Sales expand_less Back to top Wed, 07/05/2023 - 10:35 Though subscription fraud may not be the most common type of fraud that communications service providers suffer any longer, the problem has still grown since 20

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Senate Democrats Call on CFPB to Protect Consumers from AI-based Scams

Account Recovery

A quartet of Senate Democrats are calling on the Consumer Financial Protection Bureau to “take action” and protect consumers from voice cloning technology that may be used to fraudulently access consumers’ finances and bank accounts. The Senators — Sen. Sherrod Brown [D-Ohio], the Chair of the Senate Banking Committee, Sen. Bob Menendez [D-N.J.], Sen.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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D.C. City Council Passes Final Debt Collection Legislation Taking Effect in 2023

Collection Industry News

The Washington, D.C., City Council has approved a law to address gaps in the district’s debt collection regulations. The council unanimously approved the “Protecting Consumers from Unjust Debt Collection Practices Amendment Act of 2022,” sponsored by City Council Chairman Phil Mendelson, Tuesday. It’s important to note that while there was action on a “permanent” bill Tuesday, it won’t take effect until next year and the council essentially extended the current “temporary” legislation the indust

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Seventh Circuit Affirms Dismissal, Finding Entity Entitled to Arm of the Tribe Sovereign Immunity & Adopting Breakthrough Factor Analysis

Troutman Sanders

On June 29, the Seventh Circuit Court of Appeals affirmed the Western District of Wisconsin’s decision that an entity created under tribal law was entitled to immunity as an arm of the tribe and dismissed claims characterized as personal capacity claims against individual employees of the tribal entity as being inherently asserted against the tribe itself (ruling available here ).

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Making Credit Decisions Is a Team Effort

NACM

The latest episode of Extra Credit is available for listening! The best credit decisions are made in a team environment and several different departments can provide input. A recent eNews poll revealed 97% of credit teams involve upper management in credit decisions, along with the sales team (26%), treasury (9%) and customer service (3%).&nbs.

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Daily Digest – July 7. Class-Action Filed for Failing to Provide Validation Info in Letter; Appeals Court Grants En Banc Request in FDCPA Case

Account Recovery

CLASS-ACTION FILED FOR FAILING TO PROVIDE VALIDATION INFORMATION IN LETTER IN MEMORIAM: GIL VIGNEAULT APPEALS COURT GRANTS EN BANC REQUEST IN FDCPA CASE SENATE DEMOCRATS CALL ON CFPB TO PROTECT CONSUMERS FROM AI-BASED SCAMS WORTH NOTHING: Why parents of young kids may want to break out the board games … I already hated the beach, […]

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Biden proposes new student-loan measures after court defeat

Collection Industry News

WASHINGTON, June 30 (Reuters) – President Joe Biden on Friday announced new measures to provide student loan relief to Americans and condemned the U.S. Supreme Court for blocking a plan to cancel hundreds of billions of dollars in debt that was popular with his voters. Thwarted by the conservative-leaning court, Biden told reporters that his administration would pursue student loan relief through a different avenue, the Higher Education Act.

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May Report Reveals a Big Monthly Jump in Consumer Litigation Filings

Troutman Sanders

According to a recent report by WebRecon, the month of May saw a jump significant from the previous month in filings under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), and the Telephone Consumer Protection Act (TCPA). Complaints filed with the Consumer Financial Protection Bureau (CFPB), however, remained down. WebRecon reports the overall statistics for consumer litigation in May as follows: 504 FCRA cases were filed, representing a 20% increase from April;

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Daily Digest – July 6. Getting to Know Noel Crichton of CKS Financial; Appeals Court Rules on FCRA Case

Account Recovery

GETTING TO KNOW NOEL CRICHTON OF CKS FINANCIAL APPEALS COURT UPHOLDS REASONABLENESS OF DISPUTE INVESTIGATION IN FCRA CASE REMEMBERING: JOE HAWES CONN.

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Appeals Court Upholds Reasonableness of Dispute Investigation in FCRA Case

Account Recovery

The Court of Appeals for the Seventh Circuit has upheld summary judgment in favor of a furnisher in a Fair Credit Reporting Act case that was accused of providing inaccurate information after conducting an unreasonable investigation of the plaintiff’s dispute, ruling that “no reasonable jury could find” that the furnisher “provided patently incorrect or materially […]

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv