Sat.May 18, 2024 - Fri.May 24, 2024

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Overcoming common debt collection challenges for your small business

American Profit Recovery

Every size business, whether a small business or a larger organization will have to manage late and non-paying customers. It’s just a reality of being in business and part of the accounts receivable process. Not every customer is going to pay their bills on time. That would be nice, but it just doesn’t happen for a wide range of reasons.

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Why could out-of-network medical bills lead to bankruptcy?

Roths Child Law

Bankruptcy and medical debt go hand-in-hand. One of the top reasons that people file for bankruptcy is because their medical bills have become overwhelming. They’re unable to pay what they owe, so they’re looking for a fresh start. One reason why this happens is because people will get out-of-network services. They may not know that this is what they’re doing at the time, but a later analysis of the medical services rendered will show that they were out of the network approved by the health insu

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Nailing Debt Collection: A Guide for Business Owners

Burt and Associates

Table of Contents: Introduction Streamlining Your Collection Process Utilizing Automation Tools Offering Convenient Payment Options Communicating Clearly and Promptly Providing Incentives for Early Payment Focusing on Customer Retention Training Your Collection Team Monitoring and Tracking Progress Seeking Feedback and Adapting Staying Compliant with Regulations Conclusion Introduction: In today’s fast-paced business environment, effective debt collection is crucial for maintaining healthy

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What are the most common myths about debt collectors?

American Profit Recovery

There are countless myths about debt collectors and the debt collection industry as a whole. Debt collections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty. If we go back to the nightly news programs of past, many of us remember the segments that only focused on some negative behavior of a chosen few working in the industry.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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Insurance Costs on the Rise: What Can Community Associations Do?

Jimerson Firm

by A. Hunter Faulkner and Maxwell A. Salain With a major hurricane making landfall somewhere in Florida on nearly an annual basis over the past several years, Florida’s property insurance market is in turmoil. Many carriers have left the state and those carriers still willing to write policies in the state have drastically increased the cost of their annual premiums.

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Judge Grants MSJ For Defendant in FDCPA Bona Fide Error Case

Account Recovery

A Magistrate Court judge in Colorado has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case on the grounds that it was entitled to the “bona fide error” defense after it was accused of misrepresenting the debt that the plaintiff owed.

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CFPB Takes Action to Ensure Consumers Can Dispute Charges and Obtain Refunds on Buy Now, Pay Later Loans

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today issued an interpretive rule that confirms that Buy Now, Pay Later lenders are credit card providers.

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SEIS & EIS Loss Relief For Insolvent Companies: Our Guide

Hudson Weir

In this guide we’ll explain how SEIS and EIS loss relief works if a company you invest in becomes insolvent or enters liquidation. In the tax year 2021-22, there was record interest in the EIS scheme. Nearly 5,000 firms raised a total of £2.3bn in funds under the EIS scheme, according to government statistics. There are several tax incentives that appeal to investors with these two schemes – for example, EIS deferral relief and SEIS tax relief.

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Proposed Amendments to the Florida Rules of Civil Procedure: A Brief Guide to Possible Changes in 2025

Jimerson Firm

In a significant move aimed at enhancing the efficiency and effectiveness of civil litigation, the Florida Supreme Court has issued two [1] separate [2] per curiam opinions introducing substantial amendments to the Florida Rules of Civil Procedure (the “Rules”). Set to take effect on January 1, 2025, these changes are designed to streamline case management, encourage cooperation among parties, and, ultimately, expedite the resolution of civil disputes.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Daily Digest – May 24. Collector Sued for Not Believing Debt Was Paid; Judge Grants MSJ For Defendant in FDCPA Bona Fide Error Case

Account Recovery

Collector Sued for Not Believing Debt Was Paid Judge Grants MSJ For Defendant in FDCPA Bona Fide Error Case Minnesota Governor Signs Medical Debt Fairness Act Into Law Agency Receives Temporary C&D For Collecting in Connecticut Without License WORTH NOTING: Expect more traffic and bad weather if you are hitting the roads for Memorial Day […]

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CFPB Takes Action Against Western Benefits for Swindling Student Loan Borrowers

Consumer Finance

The CFPB took action against Western Benefits Group for charging illegal advance fees for student loan debt relief services and misrepresenting to consumers that advance fees would go toward paying down their loans.

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Should I Negotiate with the IRS Myself or Hire a Tax Attorney?

Sawin & Shea

Dealing with the Internal Revenue Service (IRS) over tax issues is challenging and complicated. Whether you owe back taxes, are facing an audit, or have another tax matter needing resolution, you have a big decision to make. Should you attempt self-representation in tax matters and handle the IRS negotiation process on your own, or is hiring professional tax assistance the wiser choice?

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Greg Meese elected President of the New Jersey Wireless Association. 

Price Meese

Price Meese Shulman & D’Arminio, P.C. is proud to announce that founding partner, Greg Meese, has been elected President of the New Jersey Wireless Association (NJWA). NJWA is a non-profit professional organization dedicated to making the public and elected officials aware of the positive social and economic benefits of the wireless communications industry.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Daily Digest – May 23. Getting to Know Patricia Quezada of Progressive Management Systems; Judge Denies MTD in FDCPA Case Over Unlawful Subpoena

Account Recovery

Getting to Know Patricia Quezada of Progressive Management Systems Judge Denies MTD in FDCPA Case Over Unlawful Subpoena CFPB Issues Rule to Treat BNPL Like Credit Cards Truecaller to Allow Customers to Have AI Answer Calls in Their Own Voice WORTH NOTING: The number of kids being diagnosed with ADHD is on the rise … […]

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Prepared Remarks of CFPB Director Rohit Chopra on the Buy Now, Pay Later Press Call

Consumer Finance

CFPB Director Rohit Chopra delivered prepared remarks on an interpretive rule that confirms that Buy Now, Pay Later lenders are credit card providers.

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The United States Supreme Court Requires Courts to Stay Rather Than Dismiss Actions Subject to Arbitration

Burr Forman

In Smith v. Spizzirri , 2024 WL 2193872 (U.S. May 16, 2024), the United States Supreme Court issued a ruling holding that courts must stay, rather than dismiss, cases that are subject to arbitration. The unanimous decision resolves a circuit split on the issue and has far-reaching implications on the continued role of courts in cases subject to arbitration.

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Partner Thomas Martin attends Transportation Lawyers Association Annual Conference

Price Meese

Price Meese partner, Thomas C. Martin, Esq., a member of the Executive Committee of the Transportation Lawyers Association, recently attended its Annual Conference which addressed a multitude of transportation-related topics such as freight cargo damage, casualty claims, insurance, technology and the growing impact of AI in the transportation field.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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CFPB Issues Rule to Treat BNPL Like Credit Cards

Account Recovery

The Consumer Financial Protection Bureau yesterday issued an interpretive rule to ensure that Buy Now, Pay Later lenders adhere to the same consumer protections as traditional credit card issuers. This significant move mandates that BNPL lenders provide key protections, including the ability for consumers to dispute charges and receive refunds.

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CFPB Director Rohit Chopra’s UC Irvine Law Review article on enforcing the post-financial crisis ban on abusive conduct.

Consumer Finance

CFPB Director Rohit Chopra published a UC Irvine Law Review article on enforcing the post-financial crisis ban on abusive conduct.

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Third Circuit Affirms Dismissal of List-Mode TCPA Claims

TCPA

In an unpublished opinion, the United States Court of Appeals for the Third Circuit recently affirmed the dismissal of a list-mode theory of liability that had been advanced by prolific professional plaintiff Andrew Perrong. Perrong v. Montgomery Cnty. Democratic Comm., No. 23-2415, 2024 WL 1651274, 2024 U.S. App. LEXIS 9238 (3d Cir. Apr.

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What is Factoring in Finance? Definition, Examples, Benefits

Qualco

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Protect What Matters: Rethinking Finance Ops In A Digital World

Speaker: Cheryl J. Muldrew-McMurtry

Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.

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Truecaller to Allow Customers to Have AI Answer Calls in Their Own Voice

Account Recovery

Truecaller, which bills itself as the world’s best Caller ID and Spam Blocking app has announced that its customers can now use an AI-powered voice assistant to answer calls in their own voice.

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La CFPB Actúa para Asegurarse de que los Consumidores Puedan Disputar Cargos y Recibir Reembolsos en Préstamos Compre Ahora y Pague Luego

Consumer Finance

La CFPB emitió una interpretación de normativa que confirma que los prestamistas Compre Hoy y Pague Luego son emisores de tarjetas de crédito.

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May 2024 Newsletter – The Power of Motivation in the Workplace

Jimerson Firm

Featured in the May 2024 Issue: Partner’s Perspective: The Power of Motivation in the Workplace High performance and personal satisfaction. In a utopian workplace, those factors are completely aligned—one feeding the other—as high achievers derive great satisfaction in a job well done, the fulfilled achiever continues to seek greatness for its own sake.

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Private Student Loan Rates: May 21, 2024—Loan Rates Rise

Collection Industry News

Last week, the average interest rate on 10-year fixed-rate private student loans increased. Overall, rates remain fairly low, making private student loan a worthwhile option for borrowers looking to make up a gap in college funding. From May 13 to May 18, the average fixed interest rate on a 10-year private student loan was 8.57% for borrowers with a credit score of 720 or higher who prequalified on Credible.com’s student loan marketplace.

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Operational Strength Starts with People: The New Rules of Finance Leadership

Speaker: Melissa Hurrington

What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv