National Service Bureau

NOVEMBER 20, 2015

Earlier this summer, the Consumer Financial Protection Bureau issued a ruling against Discover Bank to the tune of $18.5 million. The CFPB found Discover Bank to be in violation of the Consumer Financial Protection Act in three instances and in violation of the Fair Debt Collection Practices Act in one.for a mistake that might catch other debt collectors unaware.

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Debt collector Student loans Student Loans Debtor 40

FDCPA Defense

NOVEMBER 10, 2015

How can a collector accurately identify, track, and respond to consumer disputes when the FDCPA does not define what a “dispute” is? When Supreme Court Justice Potter Stewart famously stated, “I know it when I see it,” in Jacobellis v. Ohio , 378 U.S. 184 (1964), he was not talking about consumer disputes. But his catch phrase succinctly described how it can be a struggle to define common words in different contexts.

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Debt Consolidation Creditworthiness Fair Debt Collection Law Firms 40

National Service Bureau

NOVEMBER 9, 2015

When accounts fall into collections they tend to follow a predictable pattern. Although every situation is unique and there are industry particulars, if you have worked in accounts receivable management long enough you will start to recognize some definite patterns. Here are three warning signs that an account is headed for collections: Communication Falls Off: Both sudden and gradual decreases in communication or responsiveness from the client are surefire indicators that they are distancing th

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Accounts Receivables Management Collections Collection Agencies Collections Agency 40