March, 2021

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Soon, Debt Collectors Can Contact You on Social Media

Sawin & Shea

A new rule will soon allow debt collection messages through social media. It’s expected to impact 1 in 4 adult Americans, or 70 million people , who have at least one bill in collections. On top of phone calls, emails, and text messages, the Consumer Financial Protection Bureau (CFPB) will allow debt collectors to message you through Facebook, Instagram, Twitter, and almost any other social media channel.

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Living Alongside Your Debt: 7 Tips on Managing Debt

Credit Corp

Even if you have a little bit of debt, you need to find ways to manage it properly. Whether you’re paying off your tuition, loans, or credit card bills, this guide has been designed to help you better manage your outgoings and gain a better understanding of the options available. Since the COVID-19 pandemic, a sharp spike in unemployment levels has prompted talk of an emerging debt crisis in the US.

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Collector Facing Class-Action FDCPA Suit Over Validation Notice

Account Recovery

A Pennsylvania debt collector is facing a class-action lawsuit in New Jersey after it was accused of sending an initial communication that included a statement in the validation notice that said a dispute could be filed either verbally or in writing. A copy of the complaint in the case of Rodriguez v. Monarch Recovery Management … The post Collector Facing Class-Action FDCPA Suit Over Validation Notice appeared first on AccountsRecovery.net.

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4 ways compassion improves dental debt collections

American Profit Recovery

Let’s face it, most of us do not enjoy a trip to the dentist. The anxiety experienced can sometimes be greater than other medical visits. If you are a dental professional, you know this part of the business all too well. When seeing patients, part of your job is to put them at ease while they are in your office. The better equipped you and your staff are to help your patients relax and accommodate them, the more profitable your practice can become.

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Your Accounting Expertise Will Only Get You So Far: The New Way To Lead

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. But if you’re aiming for the summit, the air gets thinner, and what got you here won’t be enough to get you to the top. 🗻 What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level. The higher you go, the more your effectiveness depends on how you connect, adapt, and communicate.

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How Effective is Your Business' Accounts Receivable Department?

Enterprise Recovery

Whether you're managing a growing accounts receivable department or you're an A/R department of one, it's important to measure the effectiveness of your efforts. Is your A/R team doing all of the right things to get paid consistently and on time? Read further to evaluate your department's effectiveness and considerations to get even better. How effective is your business' accounts receivable department?

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Collection Agencies in Puerto Rico

Nexa Collect

Debt collection agencies in PR include Kinum , TSI , CICA, ILCA and Professional recoveries. Spanish and English-speaking debt collectors are required for Puerto Rico debt collection. Need a Collection Agency in PR? Contact us. ( Local debt collectors ). Debt collection is hard enough in general, but what can you do when your recovery efforts take you to non-contiguous territories of the United States, like Puerto Rico?

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CFPB Rescinds Series Of Policy Statements To Ensure Industry Complies With Consumer Protection Laws

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) announced today it is rescinding seven policy statements issued last year that provided temporary flexibilities to financial institutions in various consumer financial markets, including the mortgage, credit reporting, credit and prepaid card markets. The seven rescissions, effective as of April 1, 2021, provide guidance as to how financial institutions should now comply with various consumer financial laws and regulations.

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Compliance Digest – March 29

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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COVID-versary

American Profit Recovery

By Matt: Well, it has been one year since our state was shut down and we were “forced” to work from home. Sound familiar? What a crazy year it has been for sure. Ups and downs, cases going up, cases going down …. businesses closed, re-opened and closed and re-opened again. Our clients’ sales down, sales up, sales down. I think you know what I mean.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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HR Tech SaaS Companies Are Transforming the HR Industry

Enterprise Recovery

In every business, employees are the most powerful and often, most expensive, resources. Human resources managers are tasked with hiring the best people in the most efficient manner, onboarding them quickly and supporting the overall employment experience within the company. It's quite the challenge to manage all of the paperwork, changing job specifics and the actual human resources.

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5 Options for People Who Can’t Afford Their Tax Bills

Nerd Wallet

If you know you’re getting a refund come tax time, filing your taxes can almost feel fun. But if you suspect you’re going to owe the IRS money you don’t have, it can be hard to even start the process. According to a NerdWallet survey, of those who failed to file by last year’s extended. Alana Benson writes for NerdWallet. Email: abenson@nerdwallet.com.

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Preparing Finances for a Pandemic-Era Mortgage

Credit Corp

The following is a guest post by Alene Laney, of Pennies to Paradise. Tighter lending requirements mean it’s more important than ever for homebuyers to get their finances in order. Those that do will be rewarded with great mortgage rates, lower payments, and a home that provides comfort and security for years to come. Lenders Are Worried about Delinquency.

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CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020

Consumer Finance

Today, the Consumer Financial Protection Bureau (CFPB) provided to Congress the Consumer Response Annual Report for 2020. The impact of the COVID-19 pandemic on the consumer financial marketplace is reflected in the increase of complaints submitted to the CFPB.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Lawsuits Way Down, Complaints Way Up: WebRecon

Account Recovery

People sued less in February, but complained more, according to data released by WebRecon. The number of Fair Debt Collection Practices Act lawsuits is down 25% for the first two months of 2021, compared to the first two months of 2020, while the number of Fair Credit Reporting Act lawsuits is down 3%, and the … The post Lawsuits Way Down, Complaints Way Up: WebRecon appeared first on AccountsRecovery.net.

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Listening-One of the most effective strategies in collections

American Profit Recovery

You might perceive that all calls from a collection agency are nothing more than a standoff between a consumer and a debt collector. However, that is far from an accurate representation of how today’s interactions with consumers unfold. In fact, here it is quite the opposite. And despite the media’s perception of the collection industry, when we get people on the phone, and we get to a place where a cordial conversation begins to occur, we go to great lengths to get to know the consu

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Collections Effectiveness Index

Enterprise Recovery

The Collections Effectiveness Index is measured as a percentage of accounts receivable collected within a given time period.

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The 6 Biggest Life Insurance Myths About COVID, Cost and Coverage

Nerd Wallet

Shopping for life insurance can feel overwhelming, especially if you don’t have the facts. You may have heard that it’s too expensive or only healthy people can qualify for coverage, but the truth may surprise you. We break down six common life insurance myths so you can better understand your options and get coverage that’s. Georgia Rose writes for NerdWallet.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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What Happens If I Miss a Mortgage Payment?

Credit Corp

The following is a guest post by Kalicia Bateman, a finance editor for Best Company. When you’ve missed a mortgage payment your mind may immediately spiral to foreclosure. Foreclosure. It’s a big, scary word. But, it should bring you some peace of mind to know that foreclosure is not the immediate consequence for missing a loan payment. Foreclosure doesn’t really come up until you’ve missed two or three payments.

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CFPB Takes Action Against Operators of An Unlawful Student Loan Debt-Relief Scheme

Consumer Finance

The Consumer Financial Protection Bureau (CFPB) today sued a student loan debt relief company, its owner, and manager for allegedly charging thousands of consumers more than $3.5 million in illegal upfront fees.

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Maryland Legislature Passes Medical Collection Bills

Account Recovery

The Maryland Senate and House of Representatives each have voted unanimously to approve their own versions of a bill that affect how medical debts are collected, but opponents of the measure were able to get a key provision removed from the bills that would have established a threshold for which collection lawsuits could be filed. … The post Maryland Legislature Passes Medical Collection Bills appeared first on AccountsRecovery.net.

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The common ground between sales and debt collections

American Profit Recovery

The title may grab you but let’s be clear, debt collections is not sales and it is not selling anything. However, some of the core strategies that allow a sales executive to be successful can be viewed as some of the same traits you should be implementing in your collections. Let us explain. There are always great lessons to be had and new things to be learned if you’re looking in the right places in the world of business.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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What Types of Businesses Use Commercial Debt Recovery?

Enterprise Recovery

Commercial debt recovery, also called corporate collections or B2B debt collections, is used specifically to recover delinquent business customer accounts. Not to be confused with consumer debt collections where the delinquent account holder is an individual, commercial debts refer only to businesses. To clear up any confusion, we'll cover what's different and why.

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Start Early to Get Your House Retirement-Ready

Nerd Wallet

Many people want to remain in their homes after they retire rather than move to a senior living facility or community. Unfortunately, most homes aren’t set up to help us age safely and affordably. If your goal is to “age in place,” some early preparation could help make that possible — or point to better. Liz Weston writes for NerdWallet. Email: lweston@nerdwallet.com.

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Real Estate Stocks: What They Are and How To Invest In Them

Credit Corp

This post originally appeared on Your Money Geek. It’s funny how sometimes life can give small clues as to how you should be handling your finances. For example, a few years ago, a minor snow skiing accident revealed my lack of diversity regarding investing. You’re probably scratching your head, wondering what I’m talking about. Let me set the scene for you.

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Consumer Financial Protection Bureau Rescinds Abusiveness Policy Statement to Better Protect Consumers

Consumer Finance

On March 11, 2021, the Consumer Financial Protection Bureau announced it is rescinding its January 24, 2020 policy statement, “Statement of Policy Regarding Prohibition on Abusive Acts or Practices.”.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.